Customer reviews of Intercash.Pro

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 5 110 published reviews
5 4 320 85% 4 469 9% 3 137 3% 2 74 1% 1 110 2%

Summary of reviews

Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.

Reviews 2 and 3 stars

Reset filters
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/05/2020
Customer service sucks. Thank goodness Pay Pall is there to save the order. I don't think I will order from them. No communication. No respect for the customer.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/06/2020
excellent navigation, late delivery...
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/06/2020
Delayed shipment, and a new machine with a piece of plastic wandering around inside, forcing me to dismantle the machine to remove it. Now everything's working properly. But that's not all, it's not very serious.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/06/2020
I ordered a polishing kit. A blue pad (the most important one) was missing. I called them. They said they'd send it to me. No answer. I called again. After 1 month, still nothing. It's from Corsica, but still...
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/06/2020
Order delivered incomplete. 1 item missing. No reply to the message left on the site to indicate this shortage. Not serious!
Translated reviews
Response from Intercash.Pro
Good evening. Sorry I missed your message. Don't worry, we'll be leaving tomorrow. Good evening.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/06/2020
a product is missing when it was noted on the delivery note
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
Deadline not met (2 weeks for delivery) and promise of commercial gesture in compensation not kept
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/06/2020
I haven't received my detailing lamp kit, and I still don't know whether it's being sent tomorrow or not. I'll have to call myself to find out what's going on!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2020
No response to messages, you have to call on the phone. I waited a month due to a problem with one of their suppliers. I have just received the parcel, the person in charge added a few gifts to compensate for the delay and the change in price of the main product in my order. Unfortunately the delivery was incomplete, two products were missing, I phoned to report this, I have no response for the moment...
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/05/2020
A week after ordering, my order still hadn't been shipped... After 2 overtaxed phone calls, I was told I'd forgotten. Avoid contacting them by e-mail, they never reply....
Translated reviews
Response from Intercash.Pro
Hello hello There are no premium rate calls with us. Maybe you're confusing us with another shop :)
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/06/2020
Unpleasant surprise on arrival: as the box was too small, the 2 aeorosols exceeded its original width, resulting in the 2 lids being smashed. I could still use them, but I'd have to be careful when transporting them in the car or in a suitcase! As for the rest, good price and good delivery time. Watch out for the packaging!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
Very very very long delivery... and no information from them... In short, I will not repeat the experience.
Translated reviews
Response from Intercash.Pro
Your order of May 14th left our premises on May 15th.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/05/2020
Delivery ok (in 4 or 5 days) but far too expensive: 6 euros postage for 2 discs that fit in an envelope...
Translated reviews
Response from Intercash.Pro
Hello, we only offer Colissimo and Chronopost delivery on our website. You can find our products on our Ebay store, some of which are delivered by recorded delivery. Best regards.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
Delivery time =15 days Colissimo not at its best Did not test products as they arrived late
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/05/2020
Comunicazione inesistente. Hanno mandato l'avviso di spedizione della merce ma non hanno indicato il numero di tracking. Ho chiesto lo stesso ma non ho ottenuto nessuna risposta. L'apposita funzione del loro sito (tracciamento dell'ordine come ospite) non funziona su ben due browser da pc e nemmeno da smartphone. Ordine effettuato 11 maggio consegnato in data 28 maggio, considerato che è partito da Como il 13 e che la spedizione è costata ben 10 euro mi esprimo negativamente anche su questo aspetto. In sostanza, dopo il pagamento, il silenzio totale per due settimane. Da migliorare
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2020
1 month to receive my order (3/05/20 and received on 3/06/20). I put this down to covid-19 and the post office didn't help either (more than 15 days). The site is well done and the prices are very correct.the parcel arrived in the wrong place but everything was there.if I have to order again, I might do it but much later when everything is back to normal.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/05/2020
It took the first request for an opinion and the reply to make the order effective...
Translated reviews
Response from Intercash.Pro
Hello. your order of may 8th left on .... May 8. Helas, the post office, still not restored from Covid will take 17 days to make your delivery :(
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/05/2020
Delivery time a little long, parcel received June 3, 2020
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2020
Some prices are well placed but delivery takes 10 days
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/05/2020
Product I recommend! On the other hand, I don't recommend delivery at all: you pay shipping costs for a delivery time that's not respected!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
delay due to containment, but I wrote an email asking for a theoretical delivery date, and no reply?
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Poor quality products, abrasive in fact Stef
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2020
Hello, I ordered a polisher with certain accessories, but I still haven't received anything, even though I sent an e-mail to find out the delivery date.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Fast delivery too bad there was an error in the order ... so I sent an email to customer service and I'm still waiting for a response ....sinnon well
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/03/2020
Packaging needs to be improved for high-risk products such as batteries.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/04/2020
Delivery time too long!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/04/2020
The site is good but it's too slow
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/03/2020
Delivery time too long
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/03/2020
Received the order after 27 days payment of 15 euro to be delivered after 48 hours no response from the sender despite 3 email sent............
Translated reviews
Response from Intercash.Pro
Hello, I'm sorry for the poor dispatch in the middle of Covid 19. A reduced team at our office was unable to deal with your messages and I regret this. I would like to offer you a 6€ discount voucher valid for 1 year, you will find it in your account on our site. Best regards
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/03/2020
Tres bien mais je me manque un élément à ma commande!!!!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/03/2020
I waited more than a week for my order, even though I had taken the Chronopost express order, which cost 12 euros, and I was supposed to have it in 24 or 48 hours at the latest. But the products I ordered work very well.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/03/2020
I did not receive my complete order. So in agreement of the rest of my order which had been forgotten to parement
Translated reviews
Response from Intercash.Pro
Hello. With our apologies for the small oversight. It is in the process of being delivered. Sincerely
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/03/2020
Hello, I still haven't received my order for 15 days.
Translated reviews
Response from Intercash.Pro
Hello, I'm sorry for the delay in the delivery of your order. Covid 19 doesn't help us make deliveries on time. I'm very sorry about that.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/03/2020
More than 15 days and I still haven't received anything!
Translated reviews
Response from Intercash.Pro
Hello, your order of March 19 left our premises on March 20, and today is March 27, i.e. 7 days after shipment and not 15 days as you say, but I admit that the time must seem longer during this period of confinement.
The situation is very difficult for the carriers with Covid 19 (lack of staff in the sorting centers, lack of letter carriers for distribution). We are doing everything possible with our partners to facilitate the distribution of our parcels and I remain convinced that you will receive your parcel within the next 7 days, which will be 15 days as you say in your review. Best regards
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
delivery too long very long answer to question
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
Very big problem with delivery time (order placed on 14/1 received on 29/1) Responsive to messages sent
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/01/2020
Nothing arrived yet and the tracking number doesn't work. Hope it will arrive within this month.
Translated reviews
Response from Intercash.Pro
Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Cordialement *** Hello. Your order of January 14 left the same day. International shipping is a little longer than for France, but I'm glad to see that you received it on the 23rd. Best Regards
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/01/2020
It took 3 deliveries to get my complete order, but fortunately customer service is very responsive. Despite this point of fast delivery after ordering, apart from that I would have given them 5 stars.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
Fast delivery but I received a product that did not conform to the description.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/10/2019
Very poorly explained.
Translated reviews
We use cookies for audience measurement and improving user experience.