Intercash.Pro is recognized for its exceptional product quality, with many customers noting that items consistently meet or exceed expectations. The delivery process is frequently highlighted as impressively fast, with numerous reviews mentioning orders arriving sooner than anticipated and packages being well-prepared to avoid damage during transit.
They charged me 18€ for the 24h shipping, it arrived in 72h and then they tell me that there is no 24h shipping to Spain, and they do not refund what I paid for the 24h shipping.
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DOMINIQUE A.
Rating: 2 out of 5
following a purchase from 25/02/2026
Hello, product not up to par considering the advice provided by the seller. So the product is unusable for finishing my work.
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sophie L.
Rating: 2 out of 5
following a purchase from 11/10/2025
Unprotected package. Three-quarters of the caps of the cans are broken and one can has emptied its contents due to pressure on the cardboard. Disappointed, I will not recommend on your site.
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Response from Intercash.Pro
Hello Sophie,
Thank you for taking the time to share your experience. We are sorry to hear that your package arrived in poor condition.
It's a pity you didn't contact us.
Best regards,
Jean-Francois
M
Murat K.
Rating: 2 out of 5
following a purchase from 15/07/2025
Product does not seem effective for me, but the bad rating is for the very late delivery.
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Bruno C.
Rating: 2 out of 5
following a purchase from 10/05/2025
The polish I ordered is not the one they sent me.
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Response from Intercash.Pro
Hello,
I am sorry that an error occurred in the preparation of your order.
Why didn't you let us know?
Best regards
M
MICHEL M.
Rating: 2 out of 5
following a purchase from 10/03/2025
sponge works poorly
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Jean Luc C.
Rating: 2 out of 5
following a purchase from 07/11/2024
The product is good, I know it, but the parcel arrived pierced, with a lot of product leaking into the box. At this point, it is unacceptable. I can provide you with photos. Will you compensate me? Thank you for your help. Jean-Luc Chesneau 06 08 91 16 85 [email protected] 0608911685 [email protected]
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Response from Intercash.Pro
Hello,
I'm sorry your package was damaged in the mail.
We spoke on the phone this morning regarding your package. I am letting you know that we are doing everything necessary to send out a new package and yet your notice suggests that we are not doing anything. !!!
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Bruno C.
Rating: 2 out of 5
following a purchase from 29/10/2024
The time between my order and receipt of the parcel is extremely long.
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Julien B.
Rating: 2 out of 5
following a purchase from 01/09/2024
Product delivered different from the order and not similar, especially the variable speed drive, which turned out to be impractical, something I hadn't seen when I chose to return the product.
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Yunus K.
Rating: 2 out of 5
following a purchase from 07/04/2024
Very long delivery times.
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Jean-Pierre D.
Rating: 2 out of 5
following a purchase from 22/08/2023
My order for 1kg of epoxy resin arrived, the pot completely dented!
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Response from Intercash.Pro
Hello, Thank you for your feedback. I'm glad to hear that your parcel has arrived and is not damaged. Indeed, deliveries with Mondial Relay take a long time and the various load breaks can cause damage to the package. In future, please use a faster delivery service (Colissimo or Chrono Relais). Sincerely
V
Vincent A.
Rating: 2 out of 5
following a purchase from 08/08/2023
If you're in a hurry, go elsewhere! The site advertises an average of 48 hours for paid shipments. The average is important because for me 1 week of preparation + 2 weeks of transit for a logistics center at 100kms. 2* because I still received the polish but too late. I'll use it another time.
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Response from Intercash.Pro
Hello, thank you for your feedback. You have chosen to have your parcel delivered by Mondial Relay, even though we clearly state that deliveries with this service take about 10 days. If you had chosen Colissimo delivery, you would have had your parcel in 2/3 days and Chrono Relais in 24/48h. I don't want you to be left with a bad impression of our site, and if you wish, it's no problem for me to collect your parcel (free of charge). Best regards
F
FRANCK L.
Rating: 2 out of 5
following a purchase from 21/02/2023
2 3M products ordered, 1 can broken on arrival and product spilled in the box! Packaging or delivery service not suitable.
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thomas P.
Rating: 2 out of 5
following a purchase from 20/02/2023
The two canisters were all dented...
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Response from Intercash.Pro
Hello, I'm sorry about the poor reception of your parcel. We are passing on this information to the post office. I'm pleased to learn that none of the 2 metal cans are leaking. Sincerely
B
Benkharchi K.
Rating: 2 out of 5
following a purchase from 10/12/2022
Example: I have a problem with an order, but the customer hasn't replied to my message.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/08/2022
Disappointing product for my use.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/07/2022
Shop in order. Bei mir ist ein Produkt nicht angekommen. 3 Mails und 2 Wochen später noch immer keine Reaktion vom Shop-Betreiber. Auch keine Reaktion auf die Anfrage von PayPal
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/07/2022
You must insure the product. I received one of the two opened boxes
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/07/2022
Shipping time far too long for products supposedly in stock, and no response to e-mail requests
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/06/2022
I ordered 4 tubes of marine silicone and one of them was broken (the bottom had come out of the tube, so the silicone was dry).
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/05/2022
Order received but not complete! The after-sales service doesn't give a clear answer to the questions asked, was supposed to send me the missing part but changed its mind without telling me. If I don't follow up or call, I get no answer.
And now I'm being held hostage with a so-called postal survey that's going to last... As far as I'm concerned, the contract's been fulfilled, I've paid! On the company's side, no, I don't have my full order!
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Response from Intercash.Pro
Hello, Your parcel was weighed twice at 3 kg in the post office sorting centers. A first time when we dropped it off and a 2nd time in the last sorting center before distribution. When we run the simulation again with the products, we get a weight of 2.82 kg (without box/packing/accessories). According to the photos you sent us, there is no visible breakage on the carton. We await the results of the postal investigation. Sincerely
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/02/2022
Out of 3 products in my order, one arrived almost empty following a leak from a sprayer which was repaired with tape. I asked the company for compensation a week ago but still no reply. Thank you
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/01/2022
Great discounts, but a big delivery problem for me. Order placed on Sunday evening for Chrono Relais delivery (in France) at 8€. Delivery only on Monday of the following week. A 1 week wait. I needed the product quickly for a special service, so I had to go without. No reply to my complaint email and the phone went to voicemail (full). Chronopost passed the buck and told me to contact the seller's site... No information on the problem from the seller to date.
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Response from Intercash.Pro
Hello, Thank you for your feedback. We do our utmost to ensure that the pricing of our products is as attractive as possible for our customers. Regarding your order of Sunday, January 9, it left our premises on Monday, January 10. We'd like to thank Chrono for the 7-day delivery :( For the record, we don't have a telephone answering service. I don't know who you left your message for. Sincerely
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/09/2021
the product is very expensive the same product can be found for less than 10 euros in china ...product 3m...because the product that was delivered to me comes from china marked on it and in china the product 3m is 10a20 times cheaper.
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Response from Intercash.Pro
Hello, First of all, thank you for your order of September 2nd, which left our premises on Friday 3rd and was received on Monday 6th (thanks also to the post office). But I find it hard to understand why you should have bought a product from us 10 times more expensive when you could have had it at a derisory price on a Chinese site. Please do not hesitate to return your product if you have not opened/used it, no problem for the refund and thus enable you to make your purchase at a very good price on your Chinese site. Kind regards.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 15/04/2021
the stock announced was inaccurate whereas the totality of the order was invoiced. I was delivered in 2 deliveries after having to restart the second delivery several times.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/04/2021
Tip purchased according to site recommendation, on site, not compatible with polisher. No return after solicitation
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/05/2021
I've already called 2x to report the problem, I'll try again on Monday.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/11/2020
Il pacco non mi è ancora stato consegnato.
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Response from Intercash.Pro
Bonjour, Merci pour votre commande du vendredi 20 novembre. Elle est partie de notre dépôt le lundi 23 novembre. Je vois que la livraison en Italie à eu lieu le 30 novembre. Je suis assez content qu'une livraison à l'international ne prenne que 7 jours. Protégez vous bien. *** Good morning, Thank you for your order on Friday, November 20. It left our warehouse on Monday, November 23. I see that the delivery to Italy was on November 30. I am quite happy that an international delivery takes only 7 days. Protect yourself well
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2020
poor packaging, solvent pot almost punctured
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/08/2020
The site doesn't inform consumers of stock shortages, and there's no e-mail to warn customers of any delays. Not serious.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/08/2020
Broken cardboard box, product leaking into the box, very poor packaging because the can was sailing in the box and ended up opening.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/08/2020
Quite mediocre anyway, I sent 2 emails and message through social networks, I received no response. Supposedly sent within 48 hours, 5 days later the order was still being prepared.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/07/2020
I received my parcel, but the green foam is deeply marked by the polish bottles. Is it usable? (I have the photo when I opened the parcel).
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Response from Intercash.Pro
Hello, no problem. Either let it return to its normal shape, or wet it like a sponge.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/05/2020
Customer service sucks. Thank goodness Pay Pall is there to save the order. I don't think I will order from them. No communication. No respect for the customer.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/06/2020
Delayed shipment, and a new machine with a piece of plastic wandering around inside, forcing me to dismantle the machine to remove it. Now everything's working properly. But that's not all, it's not very serious.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/06/2020
I ordered a polishing kit. A blue pad (the most important one) was missing. I called them. They said they'd send it to me. No answer. I called again. After 1 month, still nothing. It's from Corsica, but still...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/06/2020
Order delivered incomplete. 1 item missing. No reply to the message left on the site to indicate this shortage. Not serious!
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Response from Intercash.Pro
Good evening. Sorry I missed your message. Don't worry, we'll be leaving tomorrow. Good evening.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
Deadline not met (2 weeks for delivery) and promise of commercial gesture in compensation not kept
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 02/06/2020
I haven't received my detailing lamp kit, and I still don't know whether it's being sent tomorrow or not. I'll have to call myself to find out what's going on!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/05/2020
Delivery ok (in 4 or 5 days) but far too expensive: 6 euros postage for 2 discs that fit in an envelope...
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Response from Intercash.Pro
Hello, we only offer Colissimo and Chronopost delivery on our website. You can find our products on our Ebay store, some of which are delivered by recorded delivery. Best regards.
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