Customer reviews of Jacques Loup

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 146 published reviews
5 135 92% 4 3 2% 3 4 3% 2 1 1% 1 3 2%

Summary of reviews

Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.

Reviews 1, 2, 3, 4 and 5 stars

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L
Lorena J.
Rating: 5 out of 5
following a purchase from 30/08/2021
Good service, very nice sneakers
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Laura B.
Rating: 5 out of 5
following a purchase from 12/08/2021
Very good delivery and so the product I bought I like it very much see you next time! To all of you!!! Cannes every day don my heart!!!
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M
Martine L.
Rating: 5 out of 5
following a purchase from 14/07/2021
Easy to access, top notch delivery
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Jacqueline G.
Rating: 5 out of 5
following a purchase from 12/07/2021
very satisfied - everything is perfect
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Jacqueline G.
Rating: 5 out of 5
following a purchase from 21/06/2021
Everything is perfect.
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Olga F.
Rating: 5 out of 5
following a purchase from 09/05/2021
Very nice products in quality and design. Fortunately the website allows to compensate for the closure of the store. At the top!
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Carin G.
Rating: 5 out of 5
following a purchase from 06/05/2021
My French isn't great, so I'll say this in English. I love this website - lots of great products I haven't seen before, and it was easy to navigate. Customer service was excellent. I'm a size 8 US and size 39, as recommended by customer service, was indeed the perfect size.
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Alain B.
Rating: 5 out of 5
following a purchase from 01/05/2021
I am satisfied. Speed in the treatment of the order. Respect of the deadlines.
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Patricia B.
Rating: 5 out of 5
following a purchase from 25/04/2021
Impeccable and efficient customer service following a delivery problem.
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Frédéric L.
Rating: 5 out of 5
following a purchase from 16/04/2021
Article conforms and delivered quickly. Serious store.
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Fabienne Z.
Rating: 5 out of 5
following a purchase from 14/04/2021
So happy to have been able to buy these mules that I had seen last year in the window in Cannes.
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Marie Ange C.
Rating: 5 out of 5
following a purchase from 10/04/2021
Good service
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 09/04/2021
Fast delivery Very good
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Jacques B.
Rating: 5 out of 5
following a purchase from 06/04/2021
Already mentioned the identification! Otherwise very good
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Jacques B.
Rating: 5 out of 5
following a purchase from 02/04/2021
Easy and pleasant navigation. The only negative remark concerns the identification. Each time you connect, you have to enter your email address and PM... no automatic proposal...
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Virginie B.
Rating: 5 out of 5
following a purchase from 01/04/2021
Very good
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Véronique S.
Rating: 5 out of 5
following a purchase from 27/03/2021
Top! Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
perfect communication with customer service superb packaging speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
The sales and commercial service at Jacques Loup is top notch - they explained everything well and were very attentive - bravo and despite the distance I would not hesitate to recommend them (with my eyes closed)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Fast and accurate delivery Interlocuteir available by phone and very friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
perfect service, personalized mail with the package...I appreciate this attention.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
The customer service has followed my order perfectly, took care to call me to specify the place of delivery. The delivery time was rather short.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Excellent service and high quality communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Very good reception, pleasant staff and excellent advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Very serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Everything was perfect thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Shipped within 24 hours. Very neat package and lovely personalized note. Very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Fast delivery, perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Very simple site, very large choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Listening, great availability and complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Very satisfied, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very satisfied with the progress of my order on the site, the boots are beautiful .... only downside delivery ups express has not met its commitments ... order delivered 4 days after the creation of the label ... package shipped yet in a neighboring department of the same region!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
very fast and careful delivery at home (the relay being the option in case of absence)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
I highly recommend this establishment which is of an exemplary professionalism at any level.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Very good merchant site, in accordance with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Fast shipping Perfect item Recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
All is well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
The site is very well done, the delivery fast. Very professional in the care of the shipment and the mail that accompanies the purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Very good, rapidr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Fast and accurate order. Seriousness To be recommended
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