Customer reviews of Jacques Loup

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 146 published reviews
5 135 92% 4 3 2% 3 4 3% 2 1 1% 1 3 2%

Summary of reviews

Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.

Reviews 1, 3, 4 and 5 stars

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E
Eirini S.
Rating: 5 out of 5
following a purchase from 20/05/2025
Amazing service! So grateful that i found the pair of shoes i was looking for that has been sold out almost everywhere! Packaging was really good.
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Patrice B.
Rating: 5 out of 5
following a purchase from 14/06/2024
Perfect, see you soon
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Marie Ange H.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very nice product perfect packaging
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Sebastien H.
Rating: 5 out of 5
following a purchase from 07/05/2024
Shoes very well packed and fast shipping
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Monika N.
Rating: 1 out of 5
following a purchase from 06/05/2024
no return processed!
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Remi D.
Rating: 5 out of 5
following a purchase from 14/03/2024
Super
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Sylvia A.
Rating: 5 out of 5
following a purchase from 06/03/2024
Fast and perfect service!
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Philippe K.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very satisfied, Thank you
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Thierry F.
Rating: 5 out of 5
following a purchase from 26/11/2023
Fast delivery
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Catherine L.
Rating: 5 out of 5
following a purchase from 23/11/2023
Merci xx
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Virginie F.
Rating: 5 out of 5
following a purchase from 12/11/2023
Super sense of customer relations, I recommend! Very satisfied with my purchase.
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Claude E.
Rating: 5 out of 5
following a purchase from 14/11/2023
Good presentation of the products on the site. Careful packaging.
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Agnès T.
Rating: 5 out of 5
following a purchase from 15/11/2023
Thank you all for your reaction to my requests. As for the request, in the promised time.
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Didier L.
Rating: 5 out of 5
following a purchase from 01/11/2023
Item received on time and as described on the website. The moccasins are pleasant to wear and meet my expectations.
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Myriam A.
Rating: 5 out of 5
following a purchase from 30/10/2023
Seller to be recommended. Perfect communication, item conforms and very well packaged.🙏
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Nafi A.
Rating: 5 out of 5
following a purchase from 26/09/2023
👍🏼
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Frank T.
Rating: 5 out of 5
following a purchase from 28/06/2023
Tout TB A fine example of a fine French SME that knows how to make a very good product a very good online serviceù a perfect online sale.
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Claire B.
Rating: 1 out of 5
following a purchase from 28/06/2023
You advertise an item online. It is no longer available due to an error in the online stock. You go so far as to charge me for it. OK, you refund. Not PRO at all (typically French). I no longer wish to have any contact with your company!
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Manon A.
Rating: 5 out of 5
following a purchase from 17/06/2023
Satisfied and pleasantly surprised by the thank you letter that came with the parcel!
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Mary B.
Rating: 5 out of 5
following a purchase from 07/06/2023
Very good experience. Thank you very much. Mrs Mary Bakke
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Anne M.
Rating: 5 out of 5
following a purchase from 30/05/2023
Responsiveness and impeccable problem management. I recommend.
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Florence R.
Rating: 5 out of 5
following a purchase from 22/05/2023
Perfect
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Annie L.
Rating: 5 out of 5
following a purchase from 12/05/2023
Perfect, fast and careful shipping, thank you
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Françoise L.
Rating: 5 out of 5
following a purchase from 12/05/2023
Everything was perfect as described.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 26/04/2023
Very fast delivery, very well packaged, with personalized letter of thanks and welcome. Excellent service. I recommend without limit.
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Helene D.
Rating: 5 out of 5
following a purchase from 10/05/2023
👍
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Sarah S.
Rating: 5 out of 5
following a purchase from 01/05/2023
Good communication, fast shipping, excellent online store!
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Julie C.
Rating: 5 out of 5
following a purchase from 21/04/2023
short
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Baudon B.
Rating: 5 out of 5
following a purchase from 13/04/2023
Conforms to the pictures. Fast and careful shipping. See you soon.
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Selim A.
Rating: 5 out of 5
following a purchase from 06/04/2023
Fast and pleasant service
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Emeranthe B.
Rating: 5 out of 5
following a purchase from 27/03/2023
Fast delivery. Beautiful sneakers
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Hans H.
Rating: 5 out of 5
following a purchase from 01/03/2023
X
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Eva R.
Rating: 5 out of 5
following a purchase from 31/01/2023
Very fast shipping and neat package
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Viviane H.
Rating: 5 out of 5
following a purchase from 11/02/2023
Very good customer service.
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Jennifer C.
Rating: 5 out of 5
following a purchase from 01/02/2023
Best service And Best choice
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Mariline D.
Rating: 5 out of 5
following a purchase from 19/01/2023
delivery with a thoughtful letter - and a product that lives up to it
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Rémy C.
Rating: 5 out of 5
following a purchase from 01/01/2023
Very satisfied.
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Laurence M.
Rating: 5 out of 5
following a purchase from 30/11/2022
very good service I recommend
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Christelle D.
Rating: 5 out of 5
following a purchase from 04/11/2022
Fast and careful shipping. I will recommend this site.
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Michelle S.
Rating: 5 out of 5
following a purchase from 26/10/2022
My order was exactly as expected and the fit - perfect. Thank you Jacques Loup.
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