Customer reviews of Jacques Loup

9,7 /10

Based on 146 published reviews

Summary of reviews

Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.

Reviews 1 and 4 stars

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Monika N.

Published on 22/05/2024 à 04h42 following a purchase from 06/05/2024

no return processed!

Claire B.

Published on 08/07/2023 à 11h47 following a purchase from 28/06/2023

You advertise an item online. It is no longer available due to an error in the online stock. You go so far as to charge me for it. OK, you refund. Not PRO at all (typically French). I no longer wish to have any contact with your company!

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Samuel I.

Published on 03/10/2022 à 18h26 following a purchase from 24/06/2022

The pair bought in promotion, certainly, had a trace of brown glue (factory assembly) between the white sole and the white leather toe, on the whole front of one of the two feet.

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Viviane C.

Published on 07/11/2021 à 18h27 following a purchase from 18/10/2021

The site is well done; nothing to report;

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Acheteur Vérifié

Published on 29/02/2020 à 19h13 following a purchase from 25/02/2020

Thank goodness I called the store because the picture of my product was not on site. They are extremely nice, very pleasant, a pleasure to buy from them

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Acheteur Vérifié

Published on 28/05/2019 à 09h00 following a purchase from 23/05/2019

Well

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