Customer reviews of Jacques Loup

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9,7 /10
Overall rating: 9,7 out of 10
Based on 146 published reviews

Summary of reviews

Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.

2 star reviews

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Anahita S.
Rating: 2 out of 5
following a purchase from 06/12/2021
An unavailable item was sold to me through your website.
Translated reviews
Response from Jacques Loup
Hi, Indeed, there was an error in our stock. This, unfortunately, can happen. We, sincerely, apologize for the inconvenience. Best regards, The Jacques Loup Team