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P
Rating: 3 out of 5
A bit confusing with the number of items offered
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Customer reviews of Jacques Loup
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9,7
/10
Overall rating: 9,7 out of 10
Based on 146 published reviews
Summary of reviews
Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
Hello, The delivery time is too long. I am still waiting for my package.
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E
Rating: 3 out of 5
Express service excessive price and classic service does not respect the deadlines
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A
Rating: 2 out of 5
An unavailable item was sold to me through your website.
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Response from Jacques Loup
Hi, Indeed, there was an error in our stock. This, unfortunately, can happen. We, sincerely, apologize for the inconvenience. Best regards, The Jacques Loup Team
V
Rating: 4 out of 5
The site is well done; nothing to report;
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A
Rating: 3 out of 5
I could have put 5 stars but it was impossible to find a UPS depot near me which prevented me from taking advantage of the free delivery as proposed on your site. It's a pity because the reception and the service of jacques-loup was perfect
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A
Rating: 4 out of 5
Thank goodness I called the store because the picture of my product was not on site. They are extremely nice, very pleasant, a pleasure to buy from them
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A
Rating: 4 out of 5
Well
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