Customer reviews of Jacques Loup

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 146 published reviews
5 135 92% 4 3 2% 3 4 3% 2 1 1% 1 3 2%

Summary of reviews

Jacques Loup consistently delivers fast and careful shipping with well-packaged items and clear, accurate descriptions. Customers highlight attentive communication, responsive after-sales support, and helpful, friendly service that resolves issues smoothly. The online presentation of products is praised for being clear, with reliable, timely deliveries that meet expectations and include thoughtful touches like personalized thank-you letters. Packaging is repeatedly described as careful and the products as described, fitting well and arriving promptly from Paris to various locations.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2020
I could have put 5 stars but it was impossible to find a UPS depot near me which prevented me from taking advantage of the free delivery as proposed on your site. It's a pity because the reception and the service of jacques-loup was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2020
Website is as nice as going to the store in Cannes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very good :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
my first pair of shoes at LOUP was bought in 1958, regularly I came to make purchases, now I am in Toulouse and I order them by internet it is more than perfect THANKS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Very satisfied in all respects!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Excellent relationship, availability and welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very good Super helpful and professional I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Fast delivery at the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Perfect - fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Perfectly clean!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2019
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Clarity of the offer, speed of delivery with a perfect tracking of the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Very professional saleswoman. Package received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Easy to use site, readable information on product availability. Fast delivery. Impeccably packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
I didn't visit it all the way from the moment I found this brand that I have a lot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
The people on the phone helped me with my order. Responsiveness and professionalism
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