Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3, 4 and 5 stars

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M
Mónica L.
Rating: 1 out of 5
following a purchase from 17/01/2026
I will talk to you by phone but this order has not been good at all.
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Jordi R.
Rating: 1 out of 5
following a purchase from 09/01/2026
Good morning, I don't know why they ask for customer opinion, if I have been trying to contact you for a week, indicating that the quality of the product you sent me does not correspond to its description. If you are so concerned about your customers' opinions, at least dedicate some of your time to respond.
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Lothar R.
Rating: 5 out of 5
following a purchase from 15/01/2026
Thank you very much for the quick processing of our order and the fast delivery to Germany/Berlin. We tasted the ham that very evening and were won over by its good taste and the consistency of the meat.
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Jose Antonio G.
Rating: 1 out of 5
following a purchase from 06/01/2026
It is not the first time you send a product that looks dry, it is noticeable that it is past its date.
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Jose V.
Rating: 5 out of 5
following a purchase from 15/01/2026
Everything is correct
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Response from JamónyPaletilla
Hello Jose!

Thank you very much for your feedback and for your kind words. We are glad to know that everything has been to your liking. We hope to see you again at JamónyPaletilla.

Best regards,
The JamónyPaletilla team.
I
Ignacio C.
Rating: 5 out of 5
following a purchase from 14/01/2026
As always excellent
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Response from JamónyPaletilla
Dear Ignacio,

We sincerely thank you for your magnificent comment and your 5/5 rating. We are glad to know that you always find the excellence you seek at JamónyPaletilla. Your satisfaction is our priority and we hope to continue exceeding your expectations in the future.

Sincerely,
The JamónyPaletilla team.
J
Jose Antonio R.
Rating: 5 out of 5
following a purchase from 14/01/2026
CORRECT QUALITY-PRICE
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Response from JamónyPaletilla
Dear José Antonio,

We sincerely appreciate your feedback and your comment on the quality-price of our site "JamónyPaletilla". We are pleased to know that you are satisfied, and we are here to continue offering products of the best quality. We hope to see you again soon!
B
Bernadette D.
Rating: 5 out of 5
following a purchase from 14/01/2026
thank you, perfect shipment
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Response from JamónyPaletilla
Dear Bernadette,

We sincerely appreciate your wonderful comment and your 5/5 rating. We are glad to know that your shipment was perfect and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team
F
Francisco Jesús F.
Rating: 1 out of 5
following a purchase from 06/01/2026
I received an envelope in poor condition. I have tried to contact you by phone and by email, and I have not received a response.
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Vanessa D.
Rating: 5 out of 5
following a purchase from 07/01/2026
We have been loyal customers for many years and we wouldn't change them for any other supplier. Everything is of excellent quality and the service is exceptional
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Response from JamónyPaletilla
Dear Vanessa,

Thank you very much for your loyalty and for sharing your experience with us! We are glad to know that you value the quality of our products and the service we offer. We will continue to strive to maintain your trust.

Best regards,
The JamónyPaletilla team
M
Mariano A.
Rating: 5 out of 5
following a purchase from 08/01/2026
Excellent ham
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Response from JamónyPaletilla
Dear Mariano,

We sincerely appreciate your excellent rating. We are glad to know that you enjoyed our ham and we hope to serve you again in the future. Best regards!
Á
Ángel M.
Rating: 4 out of 5
following a purchase from 07/01/2026
I have received my order. But honestly, I expected a little better quality.
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Response from JamónyPaletilla
Dear Ángel, we sincerely appreciate your feedback about your recent experience with JamónyPaletilla. We regret that the quality of your order did not fully meet your expectations and will take your comments into account to improve our products. If you would like to discuss your experience further, please do not hesitate to contact us.
J
Jose C.
Rating: 5 out of 5
following a purchase from 07/01/2026
Everything fast and perfect
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Response from JamónyPaletilla
Dear Jose,

We sincerely appreciate your very positive comment. We are glad to know that your experience at JamónyPaletilla was fast and perfect. Your satisfaction is our top priority and motivates us to continue offering quality service. We hope to see you again soon.

Best regards,
The JamónyPaletilla team
C
Carlos A.
Rating: 5 out of 5
following a purchase from 07/01/2026
Everything correct, material received as offered.
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Response from JamónyPaletilla
Hello Carlos!

Thank you very much for your rating and for sharing your experience with us. We are glad to know that you are satisfied with the material received. We are here to help you with whatever you need. We hope to see you again at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
A
Alain M.
Rating: 5 out of 5
following a purchase from 06/01/2026
super quality of products
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Ani C.
Rating: 5 out of 5
following a purchase from 14/01/2026
THE QUALITY OF THE PRODUCTS IS EXTRAORDINARY AS WELL AS THE HUMAN TEAM. FOR ME, THEY ARE A 10
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Response from JamónyPaletilla
Dear Ani,

We sincerely appreciate your wonderful rating and your kind words. We are pleased to know that you are satisfied with both the quality of our products and the service of our team. We hope to serve you again soon!
P
Pedro C.
Rating: 4 out of 5
following a purchase from 14/01/2026
A little saltier than I desire
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Response from JamónyPaletilla
Hello Pedro! We greatly appreciate your comment and are glad to know that you enjoyed our product. We will take your observation about the salt level into account to continue improving. We hope to see you again at JamónyPaletilla. Thank you for your feedback!
I
Iuliana S.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very good
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Response from JamónyPaletilla
Dear Iuliana,

We sincerely appreciate your very positive rating. We are glad to know that you had an excellent experience at JamónyPaletilla. We hope to welcome you back soon!
F
Fernando P.
Rating: 1 out of 5
following a purchase from 09/01/2026
I ordered 5 hams. They sent me poorly cured hams, with soft and inedible meat. I requested a return, they asked for photos, which I sent. I have been waiting for a response for 48 hours.
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Fernando P.
Rating: 5 out of 5
following a purchase from 13/01/2026
The orders come very quickly and the ham is very good....
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Response from JamónyPaletilla
Dear Fernando,

We sincerely appreciate your wonderful review and your 5-star rating. We are glad to know that the speed of delivery and the quality of our ham have exceeded your expectations. Your satisfaction is our priority and we hope to continue delighting you with our products in the future.

Sincerely,
The JamónyPaletilla team
Ó
Óscar M.
Rating: 4 out of 5
following a purchase from 12/01/2026
Weight +/- debatable. Speed of service
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Response from JamónyPaletilla
Dear Óscar,

Thank you for your feedback and for sharing your opinion. We appreciate your comments about the weight and speed of service. We are constantly working to improve and your feedback is very valuable to us.

Best regards,
The JamónyPaletilla team.
M
Modesto R.
Rating: 5 out of 5
following a purchase from 14/01/2026
Very good, we are enjoying it fabulously
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Response from JamónyPaletilla
Dear Modesto,

We sincerely appreciate your excellent rating and for sharing your experience with us. We are glad to know that you are enjoying our products and that they are to your liking. If you have any questions or need assistance, please do not hesitate to contact us. We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
S
Santiago M.
Rating: 5 out of 5
following a purchase from 06/01/2026
A 10 as always
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Response from JamónyPaletilla
Dear Santiago, we sincerely appreciate your excellent rating. We are glad to know that you had such a positive experience at JamónyPaletilla. We hope to continue delighting you with our products on your next visit.
L
Laura H.
Rating: 5 out of 5
following a purchase from 13/01/2026
Super fast shipment and I was able to pay cash on delivery for greater security. The ham is excellent, just ham and salt, I will definitely buy here again
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Response from JamónyPaletilla
Hello Laura!

Thank you very much for your excellent review and for sharing your experience with us. We are glad to know that you value our speed in shipping and that you felt secure with the cash on delivery payment. We are also pleased to know that you enjoyed our ham. We will be happy to welcome you back to "JamónyPaletilla". See you soon!

Best regards,
The JamónyPaletilla team
D
David D.
Rating: 5 out of 5
following a purchase from 06/01/2026
Everything perfect
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Response from JamónyPaletilla
Dear David,

We sincerely appreciate your very positive comment and your 5/5 rating. We are glad to know that your experience with JamónyPaletilla has been perfect. We hope to see you again soon!

Sincerely,
The JamónyPaletilla team
D
Daniel Ramon G.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good quality, at the perfect point, I will repeat!
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Response from JamónyPaletilla
Hello Daniel!

Thank you very much for your excellent rating. We are glad to know that you enjoyed the quality of our products. We will be happy to have you back at JamónyPaletilla. See you soon!

Best regards,
The JamónyPaletilla team
A
Antonio M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Good quality at a fair price.
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Response from JamónyPaletilla
Dear Antonio, we sincerely thank you for your comment and rating. We are glad to know that you appreciate the quality of our products and that you consider the prices to be fair. Your satisfaction is our priority and we hope to serve you again soon at JamónyPaletilla.
J
Joaquim D.
Rating: 5 out of 5
following a purchase from 09/01/2026
second ham I buy and just as good as the first, keep up this line of good products at a good price, with fast shipping.
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Response from JamónyPaletilla
Dear Joaquim,

We sincerely thank you for your 5-star rating and your kind words about our hams. We are glad to know that you are satisfied with your purchase and that our products meet your expectations. We will continue to strive to maintain the quality and service that distinguishes us.

We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
J
Jordi C.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very good material at a very good price
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Response from JamónyPaletilla
Dear Jordi,

We sincerely thank you for your positive comment. We are pleased to know that you found our material to be of great quality at a competitive price. Your satisfaction is our priority, and we hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
R
Ramon C.
Rating: 5 out of 5
following a purchase from 21/11/2025
Everything is correct and nice Thank you for the service See you next time greetings Amanda
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Response from JamónyPaletilla
Dear Ramon,

Thank you very much for your kind comment and for the 5/5 rating. We are glad to know that you were satisfied with our service. We hope to see you again soon at JamónyPaletilla.

Best regards,
The JamónyPaletilla team
X
Xavier B.
Rating: 5 out of 5
following a purchase from 23/12/2025
All good!
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Response from JamónyPaletilla
Dear Xavier,

Thank you very much for your comment and for giving us a 5/5 rating. We are glad to know that your experience with JamónyPaletilla has been positive. If you have any suggestions or questions, please do not hesitate to contact us.

Sincerely,
The JamónyPaletilla team.
A
Adrian R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Good ham
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Response from JamónyPaletilla
Hello Adrian!

Thank you very much for your comment and for the excellent rating. We are glad to know that you enjoyed our ham. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team.
D
Diego A.
Rating: 5 out of 5
following a purchase from 13/01/2026
Excellent Iberian ham of 8.5 kg at just the right point of curing. I was attended to on the customer service phone by Angel who kindly advised me. Other times I have been attended to by Montse in the same way. THANK YOU
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Response from JamónyPaletilla
Dear Diego,

We sincerely thank you for your valuable comment and we are pleased to know that you enjoyed our Iberian ham and the service provided by Ángel and Montse. Your satisfaction is our priority, and we hope to serve you again in the future. Thank you for choosing JamónyPaletilla!
P
Pepi R.
Rating: 5 out of 5
following a purchase from 06/01/2026
Fast, perfect payment, quality product, very good price
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Response from JamónyPaletilla
Dear Pepi, we greatly appreciate your 5-star rating. We are glad to know that you had a positive experience with our service and products. Your satisfaction is our priority, and we will continue to work to always offer you the best quality. We hope to see you again soon at JamónyPaletilla!
J
Juan Antonio N.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good product quality
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Response from JamónyPaletilla
Thank you very much, Juan Antonio! We are glad to know that you have appreciated the quality of our products. Your satisfaction is our priority. We hope to see you soon at JamónyPaletilla!
R
Roman A.
Rating: 5 out of 5
following a purchase from 10/01/2026
Everything very well, quite fast and the cured meat always good
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Response from JamónyPaletilla
Dear Roman,

We sincerely thank you for your 5-star rating. We are pleased to know that you were satisfied with the speed of our service and the quality of our cured meats. Your opinion is very valuable to us and motivates us to keep improving. We hope to see you again soon at JamónyPaletilla!

Sincerely,
The JamónyPaletilla team
J
Jaime P.
Rating: 5 out of 5
following a purchase from 04/01/2026
Wonderful experience, quality product and despite any mistakes they may have, they try to rectify them quickly. 100% reliable.
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Response from JamónyPaletilla
Hello Jaime!

Thank you very much for your rating and your kind words. We are glad to know that you had a wonderful experience and that you appreciate the quality of our products. We constantly work to improve and offer a reliable service. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
A
Aitor M.
Rating: 5 out of 5
following a purchase from 09/01/2026
Good service with quality products
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Response from JamónyPaletilla
Dear Aitor, we sincerely appreciate your comment and your 5-star rating. We are pleased to know that you enjoyed our service and the quality of our products. Your satisfaction is our priority, and we hope to see you again at JamónyPaletilla.
D
David M.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very good quality price
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Response from JamónyPaletilla
Hello David!

Thank you very much for your opinion and for rating our site 5/5. We are glad to know that you value the quality-price relationship. Your satisfaction is our priority. We hope to see you again soon at JamónyPaletilla!

Best regards,
The JamónyPaletilla team
F
Francisco-Javier G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Good quality price relationship.
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Response from JamónyPaletilla
Dear Francisco-Javier,

We sincerely appreciate your comment and the 5/5 rating. We are pleased to know that you value the quality-price relationship of our products. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The JamónyPaletilla team
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