Customer reviews of JamónyPaletilla

Both the ham and the chorizo are very salty. I haven't opened the salchichón yet. What a shame

Very bad transport

The ham does not taste good, it feels like it is cooked. The chorizo and salchichón are very good.

Everything is fine, I take away one star for the delay and difficulty in communication and tracking of the package.

The delivered product did not match the purchased one.

Very satisfied with the JamonyPaletilla brand, very good product, fair price for the quality, and fast delivery. I recommend.

As usual, it's super quality. I recommend.

The customer service is excellent, the transport by GLS is shameful and annoying

Very salty paletilla

Perfect

The tripe is very good.

Perfect

Excellent quality-price ratio. Fast service

Very good quality and price.

I GIVE THREE STARS BECAUSE IT SAID IT CAME WITH A LOTTERY RECEIPT FOR THE CHILD AND I HAVE NOT SEEN IT, OTHERWISE THE HAM IS GREAT

Everything is ok

Good acorn-fed ham from Don Benito

Great

The shoulder did not come like all the others, and the hams that I have bought all my life, wrapped in a cotton cloth, but it was generously smeared with fat and put in plastic! IT TURNED OUT DRY. Nothing like those from previous years. Is it the leftover from last year? A disappointment.

The ham and flavor are excellent, but it was not easy to know if it would arrive when I needed it. I called several times on different days to the customer service phone and no one ever answered, I also had to send several communications until I received a response.

Good products and fast delivery.

I received my order 26 days after making the purchase.

Orders always with fast delivery and very good, highly recommended

I received an Iberian acorn-fed shoulder, which is very hard, despite being smeared in lard. I think it will be the last one I buy

Everything very well.

Very good product. Correct price. Very slow delivery from GLS (6 days).

I bought a perfect ham

Inedible product and terrible support. I bought a 100% Iberian acorn-fed ham (5-5.5 kg) for 245 € and the experience has been very bad. The ham is of very poor quality, with excess fat and bone, practically without usable meat and with a flavor and texture that make it inedible. Not even a minimal part of the piece can be used. On top of that, the customer support is terrible. I have contacted by email and phone, they told me to call back if I didn't get a response and, after more than 7 days, they have not given me any solution or instructions on what to do with the product or how to return it. The ham is still sitting there, unable to be consumed. I do not dispute that the product is legal according to the label, but it does not meet the quality or the minimum expectation of a ham of this category and price at all. The lack of response and customer attention further worsens the experience. I will not buy again nor do I recommend this store.

Each time you lower the quality of the ham, it is raw

The shoulder is 95% fat, I am waiting for a response to the complaint

Super

The palette is very good, the purchase has been a success.

I wanted to try an author ham and I decided on the one from Jose Castro, I am very satisfied, the ham is excellent and not too salty.

Impossible to be worse

I didn't realize they were boneless and it's very difficult to cut. The wording was not clear at all.

Everything perfect.

I have requested to return it because it is not in a condition to consume, it is hard, dry and a bit salty. They asked me for some photos of the product, I sent them and I am waiting for them to come to return it.

The paletilla is very dry and hardly has any ham flavor. Salty!

Optimal, good ham, reasonable price and arrived on time.

A bit soft for being 100% acorn, flavor and color make me doubt if it really is. I ordered it in four pieces, so far the one I started, I am not very satisfied