Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3, 4 and 5 stars

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M
Miguel O.
Rating: 4 out of 5
following a purchase from 09/12/2021
The shoulder is fine, what I don't understand is how the website says shipping is free from 50€ and they charged me.
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Nadia M.
Rating: 2 out of 5
following a purchase from 05/12/2021
The shoulder has a lot of fat but now that I turned it over it has even more fat, there is no ham. The box came damaged and does not come with the one that says a black one with handles, a lie, I will not buy again.
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Dionisio G.
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good
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David N.
Rating: 5 out of 5
following a purchase from 08/12/2021
Everything very well, as every time I order
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Alex B.
Rating: 1 out of 5
following a purchase from 29/11/2021
The shipment arrived late and it was not the product purchased. Customer service response is null, in short, the service is regrettable.
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Fernando C.
Rating: 2 out of 5
following a purchase from 09/12/2021
I bought the ham+cheese offer for my grandmother, at least if the ham doesn't turn out well, the cheese should be good... pff Well, the cheese has no brand, at least leave the brand visible, well nothing, a cheese without a brand to know which one it is. For the flavor, it is an average sheep cheese (like the one from my local supermarket). Regarding the ham, yes, it tastes good. Harder than the Perico leg because it is a shoulder but good for someone with good teeth, they might like it, for older people I wouldn't recommend this shoulder, so it's cheese ACME for dinner...
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Albert R.
Rating: 1 out of 5
following a purchase from 02/12/2021
The ham did not turn out very good, however the ham did, a little dissatisfied with the ham.
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Jose T.
Rating: 5 out of 5
following a purchase from 09/12/2021
Excellent
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Sebastião P.
Rating: 5 out of 5
following a purchase from 07/12/2021
Optimal
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Aurelia S.
Rating: 1 out of 5
following a purchase from 29/11/2021
The ham is super salty and has no taste at all, I am very disappointed.
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Juan Jose T.
Rating: 4 out of 5
following a purchase from 09/12/2021
Fast delivery service and good quality products
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Jorge O.
Rating: 5 out of 5
following a purchase from 02/12/2021
GOOD SERVICE AND EVERYTHING CORRECT, AS ALWAYS
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Manuel S.
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good service and quality
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Rafael F.
Rating: 2 out of 5
following a purchase from 10/12/2021
I find it a bit fresh for a ham of that price.
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Antonio F.
Rating: 5 out of 5
following a purchase from 11/12/2021
Everything very well
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Andrea P.
Rating: 5 out of 5
following a purchase from 08/12/2021
Perfect shipping with one of the best shipping companies. Product as described at a good price
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Felipe L.
Rating: 1 out of 5
following a purchase from 29/11/2021
I have not received the order since November 29, I feel like I am being scammed.
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Maria Carmen A.
Rating: 5 out of 5
following a purchase from 27/11/2021
Fast and efficient service. Very good quality/price ratio
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Gonzalo M.
Rating: 5 out of 5
following a purchase from 09/12/2021
Everything perfect
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Salvador G.
Rating: 5 out of 5
following a purchase from 25/11/2021
IT HAS BEEN A PLEASURE. THE SHIPPING VERY FAST AND EVERYTHING PERFECT. EVERYTHING VERY TASTY. THANK YOU.
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Sara F.
Rating: 5 out of 5
following a purchase from 05/12/2021
It's a bit dry, little fat. Good flavor.
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Laura E.
Rating: 5 out of 5
following a purchase from 30/11/2021
The ham is very good. At home, everyone knows how to cut it, so it goes quickly. Thank you.
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Jesus M.
Rating: 4 out of 5
following a purchase from 04/12/2021
GOOD
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Jorge Luis G.
Rating: 3 out of 5
following a purchase from 27/11/2021
Order and receipt of the item were fine. But the shoulder they sent is half bacon. I am going to have some very tasty chickpeas.
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Jose Antonio B.
Rating: 5 out of 5
following a purchase from 23/11/2021
I have made several orders and the attention has been a 10.
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Jordi G.
Rating: 5 out of 5
following a purchase from 26/11/2021
I was missing the ham envelopes from a previous order.
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Carmen B.
Rating: 4 out of 5
following a purchase from 08/12/2021
Delivery on time and the product of very good quality.
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Manel G.
Rating: 3 out of 5
following a purchase from 02/12/2021
The supposed Customer Service does not respond to inquiries. I consider the delivery process somewhat slow. I think they have room for improvement.
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Hogar Muskiz F.
Rating: 4 out of 5
following a purchase from 04/12/2021
Good complete Christmas lots at a good price
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Francisca R.
Rating: 5 out of 5
following a purchase from 03/12/2021
Very good shoulder. Perfect delivery, fast and well presented. We will repeat.
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Miguel C.
Rating: 1 out of 5
following a purchase from 29/11/2021
I wrote them an email because my order was taking too long and they did not bother to reply. After several days and receiving my order, I opened it and my surprise is that they put in what they wanted. My order consisted of a lot of Iberian ham from Huelva, with loin and sausages from Huelva from the "prestigious brand Centelles & Buj" and they put in a ham from Benito and a loin from Benito from Salamanca. They indicate on their page that if there is any product missing they will replace it with another of equal or higher quality, but they didn't even bother to include products from Huelva (without belittling others). In conclusion, communication ZERO, shipping speed ZERO, notifying customers that those products are not available in case they send others, nothing, they just send it and that's it. I bought 3 hams this Christmas on different pages and this one gets all my negative ratings. Good luck to others with their purchase. Regards.
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Marta F.
Rating: 5 out of 5
following a purchase from 28/11/2021
Unbeatable quality price.
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Monica C.
Rating: 4 out of 5
following a purchase from 02/12/2021
It was a gift, they loved it.
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Montse B.
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good, just right.
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Manuel C.
Rating: 5 out of 5
following a purchase from 08/12/2021
In 48 hours I had the order at home and the ham was unbeatable.
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Consol V.
Rating: 3 out of 5
following a purchase from 28/11/2021
The order was delayed due to lack of stock.
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Miriam H.
Rating: 5 out of 5
following a purchase from 21/11/2021
Everything perfect, delicious and fast shipping.
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Nuria M.
Rating: 5 out of 5
following a purchase from 03/12/2021
Everything very good.
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Dolores T.
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast shipping and quality product.
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Xavier A.
Rating: 5 out of 5
following a purchase from 05/12/2021
Everything very well.
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