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E
Rating: 1 out of 5
The ham is rancid, I hope they refund my money when it arrives
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 2 out of 5
A first order placed at the end of October was perfect and arrived on time, this second order placed on November 27 arrived on December 23 almost a month after I claimed it two or three times
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J
Rating: 1 out of 5
I want to return a ham, it has gone bad
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J
Rating: 5 out of 5
Fast delivery.
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D
Rating: 2 out of 5
They sent 3 hams different from the ones I ordered
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D
Rating: 5 out of 5
Perfect, very good.
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A
Rating: 2 out of 5
I didn't like the product very much
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J
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Everything correct and the delivery as estimated.
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E
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Always very good product and fast delivery service
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J
Rating: 1 out of 5
This is the second shoulder we bought, the first 100% Iberian, really good and that's why we decided to buy again. This second one 100% black label, is not worth the price we paid, it was undercured, almost tasteless, a shoulder for which I wouldn't pay more than 70€. I usually don't give my opinion, I just stop buying, but when they offered me the possibility in the email I took the opportunity. What a shame. Regards and happy holidays.
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J
Rating: 5 out of 5
Very good
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P
Rating: 1 out of 5
The ham is harder and drier than mojama, I will never buy again on this page. That ham was not meant for sale.
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I
Rating: 4 out of 5
There is a problem, the GLS courier company takes too long.
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C
Rating: 5 out of 5
Fast delivery, date respected, conforms to the order.
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M
Rating: 4 out of 5
Always reliable with good product quality and correct delivery times, especially for the dates we are in.
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O
Rating: 2 out of 5
I don't like to criticize negatively most of the time but on this occasion I have to do it since the ham is very lacking in curing. A soft ham is not a ham, it is meat. Besides, the flavor is not 50% acorn, I say this with knowledge since I have bought many in my life. So except for the fact that they sent more weight than requested, it weighed 8kgs when I requested 7-7.5, I cannot add favorable facts.
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M
Rating: 5 out of 5
I usually buy a lot from this page for hams and shoulders, I have never had any problems, I usually buy Don Benito
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M
Rating: 4 out of 5
I haven't given it as a gift yet, but I like how well it is protected and the speed of receiving it. I bought it by mistake. I searched for Iberian shoulders and this one came up among many, and I picked it. Later I found out it is a signature product. I can't wait to try it.
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R
Rating: 5 out of 5
Satisfactory
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R
Rating: 5 out of 5
It's the first time I order and the truth is it turned out very good.
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F
Rating: 5 out of 5
Everything perfect and fast.
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J
Rating: 2 out of 5
very dry
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J
Rating: 5 out of 5
Everything great.
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F
Rating: 5 out of 5
Very good shoulder! It arrived on time and the quality/price ratio is very good
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I
Rating: 2 out of 5
I have been disappointed because the paletilla is very dry. It tastes good but I feel sorry that it is so dry. It gives the impression that they wanted to get rid of it and I have been the fool to whom they sent it.
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S
Rating: 5 out of 5
everything perfect and very professional
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I
Rating: 5 out of 5
Quality at a good price
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C
Rating: 1 out of 5
I called them this morning and they did not answer, nor on the website. The shoulder has no flavor or salt. I want to return it
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M
Rating: 5 out of 5
Order with fast shipping and exquisite product.
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A
Rating: 5 out of 5
Spectacular
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L
Rating: 5 out of 5
Everything perfect as always.
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M
Rating: 1 out of 5
Very bad shoulder. Raw on one side and dry on the other. I have no desire to buy again
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F
Rating: 5 out of 5
Easy process and fast shipping
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K
Rating: 5 out of 5
A bit long shipping time, but it worked out in the end.
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B
Rating: 1 out of 5
It has been a great disappointment, the ham was too cured, dry, salty and with no fat at all. We cut it into pieces and froze it to use in stews. Although we really should have returned it. But it's too late. I want to document our complaint. Belén
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J
Rating: 5 out of 5
Everything very correct. The sliced shoulder, very good.
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G
Rating: 5 out of 5
VERY GOOD QUALITY AND SPEED IN DELIVERY
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F
Rating: 5 out of 5
Spectacular the shoulder
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