Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3, 4 and 5 stars

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A
Adrian R.
Rating: 4 out of 5
following a purchase from 15/11/2025
It's good, although I expected a little more quality
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Eugenio L.
Rating: 4 out of 5
following a purchase from 10/11/2025
In general it is fine, a little more tender than I like, but acceptable
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Francisco Javier R.
Rating: 5 out of 5
following a purchase from 07/11/2025
Everything very well, as in previous times.
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María Gemma B.
Rating: 1 out of 5
following a purchase from 15/11/2025
The shoulder that arrived is practically all fat. 75€ for the little ham I got, it would have been more worthwhile to buy a few packets because I see what there is, because I feel totally deceived by this shoulder, honestly.
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Francisco N.
Rating: 3 out of 5
following a purchase from 11/11/2025
Good
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Fernando M.
Rating: 5 out of 5
following a purchase from 16/11/2025
Everything is in order.
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Rodrigo A.
Rating: 5 out of 5
following a purchase from 14/11/2025
Very good quality price and response
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Jose R.
Rating: 5 out of 5
following a purchase from 09/11/2025
very good but the chicharrones were very poorly shredded and small
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Jordi C.
Rating: 5 out of 5
following a purchase from 12/11/2025
Highly recommendable, the shoulder is very tasty, a bit salty but for me a good quality-price ratio.
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José Manuel P.
Rating: 5 out of 5
following a purchase from 09/11/2025
Trusted brand, I repeat for its good quality
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Pedro R.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very good quality price
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Agustin L.
Rating: 5 out of 5
following a purchase from 11/11/2025
Very good flavor and just right.
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Cesar G.
Rating: 3 out of 5
following a purchase from 13/11/2025
I bought a shoulder that was on a ham holder in the photo. I called by phone and they confirmed that yes, they would send the shoulder just as it appears in the photo. Well, no. It turned out that when I had it at home (of course, paid for), the holder was not included. It was not my confusion. It was bad information.
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Miguel Angel A.
Rating: 1 out of 5
following a purchase from 14/11/2025
I did not receive the ham that I paid for, very bad customer service, I do not recommend anyone to buy here.
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Juan R.
Rating: 5 out of 5
following a purchase from 12/11/2025
Everything correct, waiting to unpack
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Alfonso Manuel R.
Rating: 5 out of 5
following a purchase from 13/11/2025
Totally satisfied, so much so that in a few weeks I will make another new order
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Jordi C.
Rating: 5 out of 5
following a purchase from 29/10/2025
The shoulder is good, great flavor, it's a good purchase
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Dolores D.
Rating: 5 out of 5
following a purchase from 14/11/2025
Black label ham without Benito's norm is very good
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Maria Dolores P.
Rating: 5 out of 5
following a purchase from 14/11/2025
Only this shoulder needs about six more months of curing
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Jose Maria S.
Rating: 1 out of 5
following a purchase from 13/11/2025
Soft and very salty ham, took too long when it is announced that it will be at home in 48 hours, a lie. I do not recommend anyone to this store and I will not buy anything again.
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Giovanni H.
Rating: 5 out of 5
following a purchase from 13/11/2025
A bit dry but for 100€ you can't ask for more
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Jesus B.
Rating: 5 out of 5
following a purchase from 11/11/2025
I made two recent orders, one with acorn ham and I received two bad envelopes. And the other order was all good and fine.
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Maria Jesús L.
Rating: 5 out of 5
following a purchase from 03/11/2025
Very good ham, the quality is noticeable. I recommend it 100x100.
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Jose Enrique G.
Rating: 3 out of 5
following a purchase from 12/11/2025
The product is cheap, but the quality is low.
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Javier C.
Rating: 5 out of 5
following a purchase from 13/11/2025
Everything correct and fast.
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Juan P.
Rating: 5 out of 5
following a purchase from 14/11/2025
The ham arrived on time and has an excellent flavor. Very satisfied with the purchase. I will definitely repeat.
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Diego Luis G.
Rating: 5 out of 5
following a purchase from 17/11/2025
Quality and speed.
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Cristian G.
Rating: 1 out of 5
following a purchase from 02/11/2025
The shoulder is inedible... very salty. I have written to you several times and you have remained silent. Regrettable, I feel deceived.
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Antonio F.
Rating: 2 out of 5
following a purchase from 14/11/2025
Very disappointed. In my last order, I bought Benito acorn-fed sausage and chorizo again, as on other occasions, and it has been a surprise because the taste is nothing like before. It turns out that what they sent me is Anselmo Benito, and not Benito like they used to sell. Both the chorizo and the sausage are of much lower quality. I have searched on other websites and found Benito sausage without Anselmo or other variations. I was quite disappointed because I had bought it for a celebration and was looking for the usual quality and found a rather average product.
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Amparo G.
Rating: 5 out of 5
following a purchase from 14/11/2025
Communication at all times. Fast shipping and the product is luxurious.
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Jose Luis D.
Rating: 5 out of 5
following a purchase from 09/11/2025
Customer service EXCEPTIONAL, I had a small problem with an order and it was attended to and solved immediately.
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Rastislav K.
Rating: 4 out of 5
following a purchase from 12/11/2025
The order was delivered too late, 13 days from the order date. Besides everything is fine
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Angeles C.
Rating: 5 out of 5
following a purchase from 16/11/2025
The ham is excellent. A sure hit for gifting or enjoying with family. This is the third one I order and I will continue. I love it.
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Angel Lucian P.
Rating: 5 out of 5
following a purchase from 15/11/2025
Excellent.
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Nathalie Diane D.
Rating: 4 out of 5
following a purchase from 08/11/2025
The shipment within the stipulated time (they told me 15 days from the purchase date and it arrived earlier) but the cut of the sliced ham is quite thick. Flavor is good.
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Alejandro G.
Rating: 1 out of 5
following a purchase from 14/11/2025
I did not receive the ordered ham, they sent another one of a different brand thinking it was similar, they do not answer the phone or respond to messages sent through their website, I will not buy again nor recommend doing so.
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Pedro G.
Rating: 5 out of 5
following a purchase from 14/11/2025
Perfect. I am a repeat customer with their 5J shoulder.
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Juan Carlos A.
Rating: 2 out of 5
following a purchase from 13/11/2025
It's very hard, I bought it last year and it was much better, that's why I repeated.
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Vlad G.
Rating: 1 out of 5
following a purchase from 08/11/2025
Slow shipping and no customer service. I requested to cancel, but they still sent it 10 days later. The product seems to be fine, but I haven't tried it because I had to get a replacement.
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Juan Francisco P.
Rating: 5 out of 5
following a purchase from 08/11/2025
So far everything is fine. An envelope came without vacuum. But nothing important. Fast shipping and good flavor of the product.
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