Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3, 4 and 5 stars

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J
Juan H.
Rating: 3 out of 5
following a purchase from 30/06/2026
Thank you
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M
Manuel P.
Rating: 5 out of 5
following a purchase from 10/07/2026
Excellent ham, customer service nonexistent.
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Response from JamónyPaletilla
Dear Manuel,

We sincerely appreciate your comment and are glad to know that you are satisfied with the quality of our ham. We regret that customer service did not meet your expectations and we will take your observation into account to improve.

Thank you very much for your support.

Sincerely,
The JamónyPaletilla team
P
Pepi R.
Rating: 5 out of 5
following a purchase from 01/07/2026
I always buy, several times a year, this time I noticed worse quality, too salty, I want black label ham, vacuum sliced
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Maria José S.
Rating: 3 out of 5
following a purchase from 01/07/2026
Thank goodness the template was low in salt. Because it borders on salty. The Iberian loin and chorizo are very good.
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R
Ricardo P.
Rating: 5 out of 5
following a purchase from 08/07/2026
The ham is at its perfect curing point. This is the third one we bought at JamónyPaletilla and only one was too tender, but good. We will continue buying here.
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Response from JamónyPaletilla
Dear Ricardo,

We are very glad to read your comment and to know that the ham has been at its perfect curing point. We sincerely appreciate your loyalty and hope to continue accompanying you in your future purchases.

Sincerely,
The JamónyPaletilla team
J
Josep L.
Rating: 5 out of 5
following a purchase from 08/07/2026
Fast and of quality
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Response from JamónyPaletilla
Dear Josep,

We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the speed and quality of our service. Your opinion is very valuable to us and motivates us to keep improving.

Best regards,
The JamónyPaletilla team
S
Sandra S.
Rating: 5 out of 5
following a purchase from 06/07/2026
The ham is good in flavor, but it is a bit undercured.
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Response from JamónyPaletilla
Dear Sandra,

We sincerely appreciate your comment and are glad to know that you enjoyed the flavor of our ham. We will take your observation about the curing into account to continue improving our products.

Best regards,
The JamónyPaletilla team
J
Jose Manuel I.
Rating: 5 out of 5
following a purchase from 24/06/2026
everything perfect
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Response from JamónyPaletilla
Dear Jose Manuel,

We sincerely thank you for your very positive comment. We are glad to know that everything has been perfect in your experience with us and we hope to have the pleasure of serving you again very soon.

Sincerely,
The JamónyPaletilla team
J
Juan Carlos M.
Rating: 4 out of 5
following a purchase from 23/06/2026
It was good
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Response from JamónyPaletilla
Dear Juan Carlos,

We sincerely thank you for your comment and for the rating you have given us. We are glad to know that you enjoyed our product.

Sincerely,
The JamónyPaletilla team
F
Fernando B.
Rating: 5 out of 5
following a purchase from 30/06/2026
The perfect shipment and the loin spectacular
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Response from JamónyPaletilla
Dear Fernando,

Thank you very much for your kind comment. We are glad to know that both the shipment and the loin have been to your liking. We appreciate your trust and hope to see you again in our store.

Sincerely,
The JamónyPaletilla team
E
Elena A.
Rating: 5 out of 5
following a purchase from 30/06/2026
Perfect Very professional
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Response from JamónyPaletilla
Hello Elena,

We sincerely thank you for your kind words. We are glad to know that you have had a satisfactory experience with us. We are always here to help you with whatever you need.

Sincerely,
The JamónyPaletilla team
F
Francisco P.
Rating: 5 out of 5
following a purchase from 04/07/2026
Everything perfect. Fast shipping.
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Response from JamónyPaletilla
Hello Francisco,

We sincerely thank you for your opinion. We are glad to know that everything has been to your liking and that the shipping was fast. Your satisfaction is very important to us.

Sincerely,
The JamónyPaletilla team
I
Iñaki A.
Rating: 4 out of 5
following a purchase from 28/06/2026
Correct
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Response from JamónyPaletilla
Hello Iñaki,

We sincerely thank you for your comment and are glad to know that your experience has been correct. We hope to see you again soon at JamónyPaletilla to continue offering you our products.

Sincerely,
The JamónyPaletilla team
P
Pedro F.
Rating: 5 out of 5
following a purchase from 07/07/2026
Fast delivery, everything as it was on the site.
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Response from JamónyPaletilla
Hello Pedro,

Thank you very much for your comment. We are glad to know that you are satisfied with the speed of the delivery and that everything has been as you expected. Your opinion is very valuable to us.

Sincerely,
The JamónyPaletilla team
J
Juan Daniel C.
Rating: 4 out of 5
following a purchase from 01/07/2026
Quite satisfied
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Response from JamónyPaletilla
Dear Juan Daniel,

We sincerely thank you for sharing your experience with us. We are glad to know that you are quite satisfied and we hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team.
D
Daniel S.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good options and very good products at unbeatable prices
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Response from JamónyPaletilla
Hello Daniel,

We sincerely thank you for your comment. We are glad to know that you have found good options and products at competitive prices. Your satisfaction is very important to us.

Sincerely,
The JamónyPaletilla team
Á
Ángel L.
Rating: 5 out of 5
following a purchase from 05/07/2026
Delicious flavor, very happy with the purchase, shipping and everything perfect, I give it 5
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Response from JamónyPaletilla
Hello Ángel,

Thank you very much for sharing your very positive experience. We are glad to know that you enjoyed the flavor and that everything has been to your liking. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
F
Félix R.
Rating: 5 out of 5
following a purchase from 30/06/2026
Arrived on time and good quality, good flavor. Excellent quality-price ratio.
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Response from JamónyPaletilla
Hello Félix,

Thank you very much for your kind comment. We are glad to know that you have enjoyed our products and that the experience has been satisfactory. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
F
Francisco R.
Rating: 5 out of 5
following a purchase from 02/07/2026
The preparation of the package by the merchant was excellent. Unfortunately, the transport was delayed a few days and with these temperatures, both the cheese and the ham have 'sweated' a bit. Perhaps the slicing, as well as the quartering of the cheese should be left for the cooler months of the year.
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Response from JamónyPaletilla
Dear Francisco,

We sincerely appreciate your comments about the preparation of the package. We regret the delay in transport and take note of your suggestions about slicing and quartering for future deliveries. Your satisfaction is very important to us.

Sincerely,
The JamónyPaletilla team
M
Maria Aranzazu C.
Rating: 5 out of 5
following a purchase from 27/06/2026
Good morning, as always the Iberian shoulders I take are one hundred percent Jabugo are excellent, not salty, they are just right, sliced very thin as they should be eaten, with all their flavor and the fat they release, as always very tasty. Thank you.
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Response from JamónyPaletilla
Good morning, María Aranzazu.

We are very pleased to know that our Iberian shoulders have been to your liking and that you have enjoyed their flavor and texture. We sincerely appreciate your trust and hope to continue delighting you with our products in the future.

Sincerely,
The JamónyPaletilla team.
O
Oriol L.
Rating: 5 out of 5
following a purchase from 24/06/2026
Perfect delivery. Excellent Iberian
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Response from JamónyPaletilla
Hello Oriol,

Thank you very much for sharing your very positive experience. We are glad to know that you are satisfied with the delivery and that you have enjoyed our Iberian.

Sincerely,
The JamónyPaletilla team.
J
Jose Antonio M.
Rating: 5 out of 5
following a purchase from 23/06/2026
Excellent
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Response from JamónyPaletilla
Hello Jose Antonio,

Thank you very much for your very positive comment. We are glad to know that you have had an excellent experience with us. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team.
M
Mariluz N.
Rating: 5 out of 5
following a purchase from 26/06/2026
I have been buying there for 7 years. I don't think it can be said more.
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Response from JamónyPaletilla
Dear Mariluz,

We sincerely thank you for your loyalty and for sharing your experience with us. It is a pleasure to have you as a customer and we hope to continue surprising you with our products in the coming years.

Sincerely,
The JamónyPaletilla team
F
Francisco F.
Rating: 4 out of 5
following a purchase from 05/07/2026
Good afternoon: Regarding the order of the reference and for your information, I would like to make the following clarifications: 1.- The company Nacex informed me that the order would be delivered on 08.07.2026, before 20:00 hours. 2.- The ham was delivered on 09.07.2026 at 18:00 hours, which forced me to stay at home all day on the 8th and 9th until the indicated time. However, the worst part is not this, but what I indicate in the next point. 3.- I imagine that the ham remained in the truck for about 48 hours. Probably exposed to the elements and with the current temperatures. Result: upon receiving the box, just by touch, an abnormal temperature was perceived in any package. The result is that the ham arrived melted and
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M
Marc D.
Rating: 5 out of 5
following a purchase from 13/06/2026
Great products and service !
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Response from JamónyPaletilla
Hello Marc,

Thank you very much for your positive comment. We are glad to know that you have enjoyed our products and service. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
S
Sergio T.
Rating: 5 out of 5
following a purchase from 08/06/2026
Super
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Response from JamónyPaletilla
Dear Sergio,

We sincerely thank you for your very positive comment. We are glad to know that you have had a satisfactory experience and we hope to welcome you back soon.

Sincerely,
The JamónyPaletilla team
R
Rafel J.
Rating: 5 out of 5
following a purchase from 29/06/2026
Good service and quick delivery.
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Response from JamónyPaletilla
Hello Rafel,

Thank you very much for your kind words. We are glad to know that you are satisfied with our service and the quick delivery. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
J
José M. G.
Rating: 4 out of 5
following a purchase from 19/06/2026
navigating
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Response from JamónyPaletilla
in oil. 4.- It has been properly cleaned and placed in the ham holder, in the hope that when it reaches a normal temperature, the previous treatment has not influenced the quality too much. 5.- I have already purchased several hams from this company and have never had any problems like the one I am recounting. Regards Francisco Fernández Sánchez
J
Josep Maria A.
Rating: 5 out of 5
following a purchase from 30/06/2026
Everything is fine
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Response from JamónyPaletilla
Dear Josep Maria,

We sincerely thank you for sharing your positive experience. We are glad to know that everything has gone well and we hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team.
L
Luis J.
Rating: 5 out of 5
following a purchase from 13/06/2026
Good
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Response from JamónyPaletilla
Dear Luis,

We sincerely thank you for your comment and your rating. We are glad to know that you have had a good experience with us and we hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
L
Luis Francisco A.
Rating: 5 out of 5
following a purchase from 22/06/2026
Everything correct but too long in shipping
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Response from JamónyPaletilla
Hello Luis Francisco,

We sincerely thank you for your comment and your rating. We are glad to know that you are satisfied with your purchase and we take note of your observation about the shipping time to continue improving. We hope to see you again in our store.

Sincerely,
The JamónyPaletilla team
Z
Zhenia C.
Rating: 5 out of 5
following a purchase from 30/06/2026
As good as last time
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Response from JamónyPaletilla
Dear Zhenia,

We sincerely thank you for your very positive comment. We are glad to know that your experience has been excellent again and that you are satisfied with our products.

Sincerely,
The JamónyPaletilla team
E
Enric L.
Rating: 5 out of 5
following a purchase from 09/06/2026
These hams are quite good, it's the third one I buy
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Response from JamónyPaletilla
Hello Enric,

We sincerely thank you for your comment and for trusting us once again. We are glad to know that our hams have met your expectations. We hope to continue being your choice in the future.

Sincerely,
The JamónyPaletilla team
J
Jose Manuel L.
Rating: 5 out of 5
following a purchase from 18/06/2026
The shipping within the deadline and the ham very good and perfectly packaged and sliced.
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Response from JamónyPaletilla
Hello Jose Manuel,

We sincerely thank you for your rating and your very positive comment. We are glad to know that you are satisfied with the shipping and the quality of our ham.

Best regards,
The JamónyPaletilla team
J
Jorge L.
Rating: 3 out of 5
following a purchase from 22/06/2026
The taste does not reflect the price and it is a bit salty.
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R
Rafael M.
Rating: 5 out of 5
following a purchase from 13/06/2026
Everything perfect. The ham is very well sliced and very tasty.
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Response from JamónyPaletilla
Hello Rafael,

Thank you very much for your very positive comment. We are glad to know that you have enjoyed our ham and that you found it well sliced. Your satisfaction is our greatest reward.

Sincerely,
The JamónyPaletilla team
A
Agustin C.
Rating: 5 out of 5
following a purchase from 18/06/2026
Good product. Fast shipping.
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Response from JamónyPaletilla
Hello Agustin,

We sincerely thank you for your comment and for trusting us. We are glad to know that you are satisfied with your product and the shipping. We hope to see you again soon at JamónyPaletilla.

Regards,
The JamónyPaletilla team
J
Juantxu R.
Rating: 5 out of 5
following a purchase from 20/06/2026
-
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Response from JamónyPaletilla
Dear Juantxu,

We sincerely thank you for your very positive feedback. We are glad to know that you are satisfied with your experience at JamónyPaletilla. Your support means a lot to us.

Sincerely,
The JamónyPaletilla team
F
Francisco A.
Rating: 5 out of 5
following a purchase from 22/06/2026
Despite repeatedly requesting the shipment of bones and trimmings, I only receive the former when the total cost of the piece is paid
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Response from JamónyPaletilla
Dear Francisco,

We sincerely thank you for your comment and for the very positive rating. We are glad to know that you have enjoyed our products and we hope you return soon to our store to continue offering you the best.

Sincerely,
The JamónyPaletilla team
J
Juan Ramón D.
Rating: 5 out of 5
following a purchase from 27/06/2026
Excellent service and product, very good quality and price, I will continue buying. Best regards.
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Response from JamónyPaletilla
Dear Juan Ramón,

We sincerely thank you for your very positive comment. We are glad to know that you have enjoyed our products and service, and we will be happy to continue assisting you with your future purchases. Best regards.

Sincerely,
The JamónyPaletilla team
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