Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 4 stars

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I
Iñaki L.
Rating: 3 out of 5
following a purchase from 07/11/2025
Correct quality price.
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Ana G.
Rating: 4 out of 5
following a purchase from 09/11/2025
All good
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Jesus F.
Rating: 1 out of 5
following a purchase from 02/11/2025
dry
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Jose Carlos M.
Rating: 1 out of 5
following a purchase from 31/10/2025
side and the salt point is excessive... we will see if the inside improves...
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Miguel S.
Rating: 2 out of 5
following a purchase from 01/11/2025
The best thing is the price because the ham, being 100% acorn-fed, is uncured, it barely has marbling and its flavor is very much like ham from a lower category.
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Claudette F.
Rating: 2 out of 5
following a purchase from 06/11/2025
Impossible to contact you by phone! You didn't respect our order! You promised by phone and this was added in the observation in my order to receive support for ham and also knife: unfortunately you didn't send support and knife as promised (two supports and 2 knives). Without a reply, I will be forced to choose another supplier. Best regards. Waiting for a prompt reply. Claudette FLOUR PORTUGAL.
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José B.
Rating: 3 out of 5
following a purchase from 06/11/2025
I expected a ham a little higher in quality; it's quite ordinary and almost all meat, with little fat.
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Pablo G.
Rating: 4 out of 5
following a purchase from 29/10/2025
Good product and good price
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Jose Maria H.
Rating: 2 out of 5
following a purchase from 26/10/2025
I bought 2, the first one arrived perfect, the cut, the flavor... the envelopes with the printed brand and the 100% label. The second ham is nothing like it, without a brand, no information of any kind, cut super thick and with a 'aftertaste'. I don't think it's acorn-fed. In short, never again.
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Lourdes M.
Rating: 3 out of 5
following a purchase from 03/11/2025
I am not very satisfied since in the end, having paid for home delivery expenses, etc., I had to go pick it up myself because they didn't bring it to me. And to avoid letting them return it, I had to take a taxi and go get the ham.
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María Ángeles M.
Rating: 3 out of 5
following a purchase from 03/11/2025
Everything was fine except for the delivery, which was horrible. Except for my address, GLS sent it wherever they wanted; it took 6 days to arrive, lost.
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Javier L.
Rating: 2 out of 5
following a purchase from 04/11/2025
Tasteless.
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Miguel Angel S.
Rating: 1 out of 5
following a purchase from 03/11/2025
It is not bad in flavor, but very little curing, the meat is very soft like gum, and we started it on the hard side. I will not repeat the purchase on this page.
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Arturo M.
Rating: 4 out of 5
following a purchase from 27/10/2025
I did it by shipping and it took quite a while to arrive, I ordered it boneless and they didn't set the bones aside for a good stew. In price quality, the ham is good.....
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Jose A.
Rating: 4 out of 5
following a purchase from 28/10/2025
everything perfect
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Antonio R.
Rating: 4 out of 5
following a purchase from 28/10/2025
Good product
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Lucas V.
Rating: 3 out of 5
following a purchase from 01/11/2025
The ham is not bad, a bit hard or dry and a bit over-salted, a 7 out of 10 for effective shipping.
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Celia C.
Rating: 1 out of 5
following a purchase from 14/10/2025
It is a bad company with very poor customer service and irresponsible and bad quality.
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Jose Miguel R.
Rating: 4 out of 5
following a purchase from 30/10/2025
A little tender, but good flavor
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Josep F.
Rating: 1 out of 5
following a purchase from 03/11/2025
Unfortunately, I would not buy this ham again as it has turned out very raw.
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Gemma G.
Rating: 3 out of 5
following a purchase from 29/10/2025
6 days to arrive (with a weekend in between), reasonable quality-price ratio.
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Alejo R.
Rating: 3 out of 5
following a purchase from 02/11/2025
I expected it to be better; maybe I had bad luck. Next time I will buy it in a physical store, as I have always done.
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Juan B.
Rating: 3 out of 5
following a purchase from 31/10/2025
I bought several 5J hams, some sliced and others not. The sliced ones are excessively thick. Luckily, the ham is very good. But I will not buy sliced by knife on this website again.
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Corina H.
Rating: 1 out of 5
following a purchase from 31/10/2025
The ham purchased, which has been several, really does not arrive whole, it is ridiculous what they send you, I have never had such a bad buying experience and such little seriousness as a company not to respond to everything I say here.
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Pepe M.
Rating: 3 out of 5
following a purchase from 31/10/2025
Good price, good delivery, but the ham is very salty and dry.
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Maria S.
Rating: 2 out of 5
following a purchase from 12/10/2025
The ham is very poorly cured, it looks like fresh meat, although the taste is correct. I don't think it has won any awards.
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Jose Maria S.
Rating: 3 out of 5
following a purchase from 26/10/2025
The ham is good, but the amount of fat is excessive. They should subject the orders to quality control before shipping.
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Pedro Á.
Rating: 2 out of 5
following a purchase from 29/10/2025
It didn't arrive within the timeframe they offer of 24 to 48 hours.
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Jose Antonio M.
Rating: 1 out of 5
following a purchase from 30/10/2025
I did not receive my order more than a week ago.
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José Luis R.
Rating: 1 out of 5
following a purchase from 29/10/2025
The ham has nothing of 50% Iberian... it is an ordinary ham and look that I paid 160 euros for the pack. This time I am very disappointed with the purchase I made.
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Florencio F.
Rating: 2 out of 5
following a purchase from 16/10/2025
Too salty and quite hard.
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Maria M.
Rating: 4 out of 5
following a purchase from 30/10/2025
Very good and good quality.
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Thierry M.
Rating: 1 out of 5
following a purchase from 22/10/2025
Order of a pack delivered without the cheese or the charcuterie announced in the offer.
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Eloisa G.
Rating: 1 out of 5
following a purchase from 28/10/2025
Extremely bad ham, hard, dry, not suitable for eating.
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Julio R.
Rating: 1 out of 5
following a purchase from 30/10/2025
They still have not responded to me about a ham that arrived in bad condition.
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Consuelo V.
Rating: 4 out of 5
following a purchase from 30/10/2025
Arrived on time and very well packaged. Very good taste, perfect in salt. The only thing that could be a little more cured.
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Manuel Angel T.
Rating: 1 out of 5
following a purchase from 20/10/2025
Does not meet the expectations created. I will not buy again.
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Jairo C.
Rating: 2 out of 5
following a purchase from 28/10/2025
I bought two small shoulders. I bought one of approximately 3.5 kg and another of approximately 4 kg. I received one of 3.05 kg and the other of 3.55 kg. It seems like a scam, I will never buy again and I will not recommend it to anyone. I received the order quickly.
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Marcelino M.
Rating: 4 out of 5
following a purchase from 21/10/2025
Good price quality ratio.
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Eduardo R.
Rating: 1 out of 5
following a purchase from 21/10/2025
It is not very cured, on the contrary, it gives me the feeling that it is a little soft.
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