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M
Rating: 4 out of 5
It took a long time to arrive.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 3 out of 5
Deboned shoulder whose taste disappointed me, I previously bought 15-month aged Christmas ham, I would like to order 2 to 3 hams, will you make this same quality again?
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P
Rating: 1 out of 5
When formalizing the order, I was informed that I would receive a gift for each ham. I have received nothing and customer service leaves much to be desired. Moreover, the quality of the product is mediocre. I totally discourage buying from this company.
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J
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good quality
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J
Rating: 3 out of 5
Ham too cured and hard
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J
Rating: 1 out of 5
I bought a shoulder not very high in price 60 e but the shoulder weighed three kilos when it said four to six, the shoulder is gold selection and has nothing of gold, in short, I will not buy again, I assure you.
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M
Rating: 3 out of 5
They haven't reached 3.25
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C
Rating: 1 out of 5
An extremely dry ham. I returned it and I am waiting for the refund of the import.
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C
Rating: 2 out of 5
Order management and shipping perfect. The ham very salty with hardly any bacon, as we eat it gets saltier. I don't know if it's worth processing the return
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J
Rating: 1 out of 5
I give one star for the shipping which was correct but the ham was terrible, lacking in curing, I don't know how a company can sell products like this.
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C
Rating: 4 out of 5
Good for its price
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J
Rating: 1 out of 5
It took a long time to arrive, the sausages were acceptable, the ham was terrible, supposedly 50% Iberian breed and the worst ham I have ever tried in my life. First and last purchase at this place.
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J
Rating: 1 out of 5
Stale and spoiled ham.
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L
Rating: 3 out of 5
It's the first time I've dared to buy ham online and ham and shoulder seemed like the best option, my experience with this first product that was on sale; black label ham etc etc... The taste seems very good to me, the negative is that it has a lot of fat, therefore, a lot of waste!!! Which keeps increasing the price of what you can really take advantage of. I wasn't surprised when I started the mass that I kept removing fat and very very raw, a significant lack of curing... it's a shame because it tastes very good... but I don't know if I can pay for fat at about 34 euros per kilo; my piece e
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M
Rating: 2 out of 5
Too aged, very hard
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J
Rating: 1 out of 5
The product is good... but the weight on the website said 5kg to 5.5kg and the actual weight weighed on the scale is 3.2kg... very far from reality. I am a regular customer and I will think carefully before buying again on your website. Sincerely, Jordi.
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A
Rating: 2 out of 5
The ham has been cut for too long, when opening some it is too dry and breaks, frankly I expected something better
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L
Rating: 4 out of 5
Everything perfect
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J
Rating: 4 out of 5
I expected a more cured ham
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A
Rating: 4 out of 5
It was for a gift and I was wonderfully pleased. Everyone liked it.
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R
Rating: 2 out of 5
the surprise gift leaves much to be desired
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P
Rating: 1 out of 5
The bag arrived open, and all the product was scattered in the box.
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R
Rating: 2 out of 5
The ham has good taste and is well salted but very dry which indicates that they sent me a ham that has been waiting a long time in storage, it also leads to error that they describe it as black label when the leg tie is white, in short a disappointment, I think it was a mistake to buy their product that does not meet the quality I expected but I also know it is a mistake I will not make again.
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A
Rating: 1 out of 5
it does not match my order and I have no response from customer support.
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R
Rating: 4 out of 5
Very tasty, maybe a bit hard
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M
Rating: 4 out of 5
For now the ham is good...I haven't tried the cold cuts
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J
Rating: 1 out of 5
I have bought several times in this store with good results, but my last order of Lot 2 Iberian Cebo Ham 50% Iberian Breed Iberian Sliced + Payés Sausage 500gr. (FORMAT: MACHINE SLICED) leaves much to be desired, I have eaten much better normal ham, it is hard, with hardly any flavor or fat, in short, I would not buy again.
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I
Rating: 1 out of 5
13 vacuum-packed packages arrived and the shoulder weighed approximately 4kg. I filed a complaint and have not received a response.
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J
Rating: 4 out of 5
Good product and good value for money
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J
Rating: 4 out of 5
Reasonably good
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A
Rating: 2 out of 5
for the price of the product I expected much more, since in my opinion it seems that it is not well cured, (it looks like fresh meat) as a comment my previous order was 50% and was better cured and with better flavor than this last one that claims to be 100% Iberian.
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I
Rating: 4 out of 5
everything correct
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C
Rating: 4 out of 5
I received the product in the time I was informed
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M
Rating: 4 out of 5
Last time I bought the same quality for less price, it was supposed that this time I bought more quality but now it's the same, but it's good
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G
Rating: 1 out of 5
The ham they sent me was very dry and hard, for being a ham of more than 100€ it should not be like this.
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B
Rating: 1 out of 5
salty shoulder... has little of Iberian.
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M
Rating: 4 out of 5
everything correct
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A
Rating: 1 out of 5
The product received is inferior in weight to what I ordered and paid for. I called during their business hours and they do not answer the phone, nor do they respond to complaints on their website.
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I
Rating: 1 out of 5
I received it and it was stale, I was vomiting and feeling unwell, evacuating, after more than a week of claiming they pick it up and take it away, yesterday they finally picked it up, but I still have not been refunded the 110€ I paid for the shoulder.
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