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F
Rating: 4 out of 5
I would have liked the cut to be a bit finer
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersJ
Rating: 2 out of 5
Good morning....the ham I bought a few days ago is....too......excessively salty. At first, it seemed like the salt shaker had fallen on it. Afterwards, although still too salty, it has moderated.
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M
Rating: 1 out of 5
This shoulder was tiny compared to the other one I bought that cost me less
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L
Rating: 3 out of 5
Ham too salty and quite dry
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G
Rating: 1 out of 5
The ham is very tender, lacks curing and is very poorly cut
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M
Rating: 1 out of 5
The ham was rock hard.. we couldn't enjoy it as we had planned
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J
Rating: 2 out of 5
the service and delivery correct but the product lacks curing.
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M
Rating: 1 out of 5
The ham was cooked by the heat, the smell and the taste were bad for that reason, a great disappointment.
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M
Rating: 4 out of 5
Very good product and at a good price. They have good offers. Fast service, 3 days for the order to arrive, everything very correct and well presented.
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A
Rating: 3 out of 5
The quality-price ratio is good but the hand cut seemed too thick to me, a shame.
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J
Rating: 1 out of 5
Very dry, little flavor. Unacceptable
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J
Rating: 4 out of 5
All products are very good. The only downside is that I ordered truffled Catalan and it arrived normal.
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J
Rating: 1 out of 5
The product is not as I expected, and customer service is a 0, they don't answer the phone or emails, and the shipping is a total disaster, an order. From Thursday which is an hour away, took a week to deliver it to me.
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R
Rating: 4 out of 5
So far so good
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F
Rating: 3 out of 5
The delivery has improved a lot because they send by Nacex which is next to my house, the cured meat as always, there are some that do not give the weight but the quality-price is good, the ham this time is very raw, I don't think it has more than 12 months of curing.
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M
Rating: 2 out of 5
The bag of grilled cracklings is torn and everything fell into the box.
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A
Rating: 1 out of 5
More shoulder than ham and very salty. Money wasted
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R
Rating: 1 out of 5
70% fat at a gold price. I sent them a photo and they didn't even bother to contact me. 100 euros thrown in the trash
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D
Rating: 4 out of 5
I received the shoulder cut into 4 pieces. Everything is quite good except that two of the pieces had lost their vacuum.
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J
Rating: 1 out of 5
The shoulders are hard and dry, the flavor is not what I expected. I bought two to try and it is not what I expected. My experience with Iberians comes from over 25 years, I know what I buy.
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J
Rating: 3 out of 5
The shoulder is quite good
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P
Rating: 2 out of 5
Your shipment arrived incomplete.
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I
Rating: 4 out of 5
All good
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G
Rating: 1 out of 5
I ordered 2 hams and received 1
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C
Rating: 4 out of 5
Also this time a ham arrived with the vacuum packaging damaged and therefore exposed to heat. It didn't used to happen before
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J
Rating: 3 out of 5
the weight of the product did not correspond to what they say it weighs
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D
Rating: 4 out of 5
Good flavor, very dry, barely has a hint of fat. Weighing barely reached 5.5 kg.
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S
Rating: 4 out of 5
Very good quality
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O
Rating: 3 out of 5
A lot of fat
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Á
Rating: 3 out of 5
I haven't tried it yet, I don't know how good it will be..
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A
Rating: 4 out of 5
All good
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J
Rating: 4 out of 5
Good.
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F
Rating: 4 out of 5
Very good product Quality price You can trust them
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J
Rating: 2 out of 5
I received the ham on time and without problems. When I started it, I found a slight taste of humidity. I called and reported the problem, as I was passing near the warehouse I asked if I could stop by to change it. Once there we did a tasting with the warehouse managers and the taste had diminished but I still didn't find it good at all. I do not recommend it, I'm sorry. If they had changed it for me and it tasted the same I would have thought the same. If for them it was correct, I think it's fine, but it's not the taste we are used to. I will try other options.
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E
Rating: 4 out of 5
I haven't tried it yet, I'm waiting for another ham, this one looks good
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A
Rating: 1 out of 5
It is not a ham, it is not acorn-fed. 260€ for a normal feed ham that they passed off as acorn-fed. I won't buy more, I assure you
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M
Rating: 4 out of 5
Everything perfect.
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M
Rating: 1 out of 5
Before receiving the order, I received an email with an offer about the product in my cart... too late for my order...
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J
Rating: 4 out of 5
Everything perfect.
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R
Rating: 1 out of 5
First of all, I ordered a ham weighing between 6 kg and 6.5 kg, the ham that arrived was less than 6 kilos. The ham is tasty but has little fat. I always put in comments that the delivery guy should notify me at least 15 minutes in advance and he never does, I always have to go pick up the package or run after the delivery person. Thank you
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