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C
Rating: 3 out of 5
Correct product
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 1 out of 5
The ham I bought is so tender that it can't even be cut, a disaster of a ham
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J
Rating: 2 out of 5
Very poorly cut and does not seem to be acorn, in fact, I could put my hand in the fire that it is not, a scam. I would not buy more and of course not advisable
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E
Rating: 4 out of 5
Fast service. The products, good quality and well prepared and packaged.
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A
Rating: 3 out of 5
Good afternoon, the order took 16 days and I am 160 kilometers away from the store and this has not happened to me, I am buying daily on all portals, the ham is good, quality-price correct
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L
Rating: 3 out of 5
The first order was tastier ham. This order is a bit less compared to the other order and they are the same orders. Thank you
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A
Rating: 3 out of 5
The Iberian cebo, Iberian desire, is good. The sliced reserve ham, Bon Talla, I don't like. It's hard and its flavor is not that of a reserve.
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J
Rating: 1 out of 5
Nonexistent customer service
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L
Rating: 3 out of 5
Very ordinary product and delay in service.
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D
Rating: 2 out of 5
It was very cured truthfully and very hard
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J
Rating: 2 out of 5
In the first order I made of a ham I would give it a rating of between 0 and 100 of 90 in this second order I ordered two hams one I have not started yet and the other I would give a rating of 45
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J
Rating: 4 out of 5
The order arrived well and good quality but what I don't like is that they don't have any working phone number
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S
Rating: 1 out of 5
It is soft and salty
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M
Rating: 1 out of 5
Good morning, I wrote showing my dissatisfaction and I have not received a response, the ham is not Iberian and it is very salty.
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J
Rating: 1 out of 5
The salty ham has no fat.
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V
Rating: 4 out of 5
It was a bit salty
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C
Rating: 3 out of 5
The blood sausage is not made of onion, it's a compact mass that doesn't break apart. It's not suitable for its purpose. On the other hand, it took two weeks to arrive, I suppose the delivery person was on a bicycle.
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A
Rating: 1 out of 5
I bought and paid for a shoulder, theoretically 100% Iberian. I have bought many and this one is not even close. For the price, €81.50 for 3.5 or 4 kg. It surprised me a lot. Indeed, my palate has confirmed the low quality of this shoulder. I WILL NEVER BUY FROM THIS SUPPLIER AGAIN.
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M
Rating: 3 out of 5
It's quite good, but I think there was less quantity than advertised, if we discount the weight of the plastics that protect the ham it doesn't exceed 4,300 grams.
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M
Rating: 1 out of 5
After trying to contact the company by phone and email to return 9 packs of Iberian shoulder that arrived practically uncured, I am still waiting for a response that never comes. I will never buy from this site again.
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J
Rating: 3 out of 5
The ham I bought had a good flavor. But I ordered it created and they delivered the whole piece to me.
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C
Rating: 1 out of 5
The shoulder is hard.
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J
Rating: 1 out of 5
I placed the order on August 5 and did not receive it until the 20th and without the surprise gift, maybe the SURPRISE is not receiving it. I have claimed several times and as indicated with this experience, I don't think I will buy again. They do not fulfill what was offered, the ham FROM THE MOUNTAIN.
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F
Rating: 1 out of 5
I have not received the order confirmed a week ago.
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J
Rating: 1 out of 5
The shoulder is a bit salty and has no fat and is dry.
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J
Rating: 2 out of 5
The order and delivery went very well, but the ham is not at all up to my expectations. It is very tender, with an almost neutral taste... far from the pata negra that I am used to tasting... I would not recommend it
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E
Rating: 4 out of 5
Ok but very salty and the yellow fat with a bit of aftertaste
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J
Rating: 3 out of 5
More well-salted than usual.
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M
Rating: 4 out of 5
The flavor is spectacular, but with too much excess fat. If it had a little less fat, it could be said that it is the best ham, quality-price, that I have ever bought. I will repeat to see if the fat was a coincidence, or if that is the reason for the good price. Thank you
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I
Rating: 2 out of 5
The ham has a lot of fat
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M
Rating: 2 out of 5
The service and attention are unbeatable as always and I have been a customer for many years but in this case I had to return it because it was as thin as a board and the bacon was yellowish, so the little meat of ham that was there was rancid, they changed it for another one, we'll see how it turns out
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A
Rating: 4 out of 5
happy with the result, good flavor and an acceptable cure, we will surely repeat, greetings and thank you very much.
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R
Rating: 1 out of 5
The ham arrived 12 days after the purchase, oozing fat everywhere in the middle of August, even the box was oozing fat. Regular taste. Sliced well. Not recommended at all.
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I
Rating: 4 out of 5
good presentation and good product, I am enjoying it. Thank you
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L
Rating: 4 out of 5
Good products in general and ok prices with discounts. The last shoulder had too much fat.
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C
Rating: 2 out of 5
Well, for being black label as they say... mine is lean like reserve serrano ham. I start the counterweight and the meat is completely lean, nothing interspersed between the meat and the fat. In terms of flavor, since it has no fat, it is dry and has no flavor. The salt point is good and the curing is perfect. But not for what is sold as black label.
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C
Rating: 4 out of 5
customer service solutions very satisfactory
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F
Rating: 1 out of 5
The quality leaves much to be desired, I bought 50% Iberian and the truth is that it has nothing Iberian about it, one of the worst I have tried, plus it took a long time to arrive.
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R
Rating: 1 out of 5
Too cured and when I received the order it was over 40 degrees Celsius, apart from having been at the agency Saturday and Sunday in the middle of a heatwave. I don't think I will ever buy from you again.
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R
Rating: 1 out of 5
I could say it is a scam of ham, I cut more than 2.5 kilos of fat without reaching the ham, I could say that I got 8-10 plates of ham at most, it is a shame to pay €180 for a ham in these conditions, I have photos and videos cutting the ham to file a complaint if they do not give me a solution!! A true shame!
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