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C
Rating: 2 out of 5
too long to prepare the order, the transport was fine.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersE
Rating: 3 out of 5
They took a long time to deliver and the product did not have the black label, as requested. Regards.
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A
Rating: 3 out of 5
Satisfied.
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J
Rating: 3 out of 5
They took 9 days to send the order, without any explanation.
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J
Rating: 4 out of 5
The ham is good
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A
Rating: 4 out of 5
Very good flavor, a bit small the shoulder, but well those of us who don't have money have to settle. Thank you.
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C
Rating: 3 out of 5
The ham and cheese were warm upon arriving at my home. We need to change the carrier and send by Chronofresh
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E
Rating: 1 out of 5
It is of very low quality, besides delivering a ham that is not what they mention, be careful.
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A
Rating: 3 out of 5
This time the ham is quite salty. The previous one was much better and was from the same brand.
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L
Rating: 3 out of 5
The ham is tasty but the shipping was extremely delayed.
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E
Rating: 1 out of 5
I requested that it not be cured and this one is overcured, so it will be the last time I buy from you.
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L
Rating: 2 out of 5
The feed ham is not feed, it is a good serrano ham and I'm sorry but I was disappointed.
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M
Rating: 3 out of 5
I spoke with you, as in the previous shipment the package had been tampered with, and you told me you were going to send me 3 envelopes that were missing. My phone is 626802979 and my email is [email protected].
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M
Rating: 3 out of 5
HAM WITHOUT MORE.
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J
Rating: 3 out of 5
It's a little salty but not bad.
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F
Rating: 1 out of 5
I made an order and they made a mistake with the chosen product. After waiting for the return and the new delivery, I received half of the product specified in the invoice. I have sent two emails without response and contacting by phone is impossible. Regrettable.
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V
Rating: 3 out of 5
For my taste, it's very dry and a bit small in weight.
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R
Rating: 2 out of 5
The ham is good and the service is fine.... everything on time.... but I feel a bit deceived by stating that the shoulders weigh between 1.750 and 2 kg.... I ordered 3 shoulders and none of them reached the minimum weight stated in the ad. The heaviest was 1.650 and there was another one of 1.600... a total of almost 0.5 kg less.
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A
Rating: 1 out of 5
Hello, we have bought several times and it has always been correct. But in this last order, the merchandise received cannot possibly resemble what was requested.. I ask you to take note for future orders to other customers, in order not to disappoint more end users.. I hope you have not lowered the quality of your products.. Best regards, Aitziber.
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S
Rating: 4 out of 5
Very good
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J
Rating: 2 out of 5
we received the ham, we started it and I was very disappointed with it. It is not a 50% Iberian ham, its flavor is not even close, it is a ham with a serrano flavor and it is also very salty. I think they cannot put in the ad Premium Iberian Ham 50% and send that ham, it is like a serrano ham and excessively salty, I requested a return.
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A
Rating: 4 out of 5
The shoulder is salty!!
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V
Rating: 1 out of 5
Hello, the last shipment was not good. The fat content was too high. The shipment was composed of 50% meat and 50% fat.
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M
Rating: 3 out of 5
My satisfaction has a but, this ham would be perfect if it had a little less salt, it wouldn't be bad to announce that this ham is low in salt, so the buyer knows what they are purchasing.
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A
Rating: 2 out of 5
The transport company was delayed and the vacuum packaging does not fit well on some pieces
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S
Rating: 1 out of 5
This is the third order I have made and this one is very bad. I bought a black leg shoulder and in proportion it turned out to be more expensive than buying loose packs. Last time I buy here.
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M
Rating: 2 out of 5
Well, finally what I expected to arrive in 2 days, arrived 2 weeks later practically
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M
Rating: 4 out of 5
Everything is okay, a little delayed
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F
Rating: 4 out of 5
I have complaints about the transport
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M
Rating: 4 out of 5
Throughout the year I buy hams and everything is very good but in summer they should reinforce the staff because the sliced shipments take a long time to arrive
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J
Rating: 3 out of 5
We have been consuming your products for years and the overall satisfaction is very good. The previous ham from the Montesano brand was of high quality, but this last shoulder from the same brand has the smell and taste of pork, not typical of 100% Iberian acorn, although we are consuming it.
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J
Rating: 4 out of 5
Good treatment and good service, as always.
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M
Rating: 3 out of 5
The delivery has been terrible, I haven't tried the product yet.
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J
Rating: 3 out of 5
The shipping time was a disaster, between when I bought it and when it arrived at my house with a prior complaint email about the wait, I don't remember exactly but at least 10 days, although it was probably two weeks, unacceptable. The ham is fine, acceptable and what is more or less available for this price almost everywhere.
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M
Rating: 4 out of 5
The ham is good although not very cured
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M
Rating: 3 out of 5
Somewhat fresh ham for consumption.
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P
Rating: 4 out of 5
I have tried better shoulders, but everything was very fast and efficient
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G
Rating: 1 out of 5
I bought a ham from you and it did not meet the characteristics I requested at all, I will not buy from you again, you have disappointed me.
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E
Rating: 1 out of 5
I made two orders of the same product in the last months, Iberian acorn ham boneless, the first was great, a very good product but the second was nothing like it and I let the seller know who limited himself to replying that the product is the same but that sometimes this happens and it does not turn out well. So now I don't want to risk it again and it's a shame because as I have already mentioned, the first one they sent me was delicious.
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L
Rating: 1 out of 5
This last shoulder that we started a few days ago has nothing to do with the previous one Semba serrano ham.
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