Customer reviews of JamónyPaletilla

Excessively cured and dry ham.

Very good quality

The quality of the lean meat is GOOD... REGULAR the weight 8.220 Kg. (according to the label) that is a little less than the minimum weight offered. BAD the fat proportion is extremely high.

It is laughable how small the shoulder is, it doesn't even weigh 3 kilos.

There is no way to track the order and they took more than five business days, as well as calling them and they don't answer the phone.

The ham is not Iberian from acorn. No hams that are not Iberian enter my house and this one does not measure up. It is a normal serrano ham, nothing more.

The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...

Good ham, oily, good reddish color, very mild and not intense flavor and smell, very similar to the hams from Guijuelo. Recommendable.

I ordered 6 items and have only received 4. I have claimed and have not received a response.

Very poorly packaged package. The ham is very moist.

The order arrived one day late, they didn't answer calls or emails, to request a solution to the problem since it is a perishable product although it came vacuum-packed, and they respond several days after receiving the goods. I expressed my complaints in the email, and they replied saying that customer service is good and that if they don't answer the phone it's because they are busy. They should attend to the messages from the answering machine and try to resolve the problem on the day it arises and talk to the transport company that failed with the delivery of the order, once received, it is of no use to communicate with you. I hope that when I open the ham packages they are in perfect condition. This way I will have to pay for refrigerated shipping, as there is no guarantee of delivery. In any case, this is the first time this has happened to me with them, and I will continue to buy, if something like this happens again, then I will not buy anymore.

Everything is fine, quality and good price but a bit too dry

I find that this ham is not dry at all and the same words and its taste are not marked like 100% usual It is very soft! How long has it been dried? Awaiting your response. Best regards. Alain DUBOUILLE

Good quality price

Fast delivery service and tasty shoulder but very dry, I started cutting it from one side that I couldn't cut, changed sides and it was somewhat better, very dry.

The ham is very good. But in the offer it said that a gift piece would come and it didn't. I called by phone but they never answer, I sent an email and they solved it for me.

I didn't like the ham much, they say it's 100% Iberian, but it can't be, because it has no marbling. Thank you

The last shoulder I bought was excellent. Well, actually every time I have bought, it has gone very well. I mention it to acquaintances as if I were getting a commission.

The curing time of the received product (ham) is not optimal; it is much lower than indicated on the website, so the texture of the product leaves much to be desired (very soft)

Everything is very good

The shoulder, as I mentioned in the email on Friday when I unwrapped it, is all fat. You don't even need to cut it to realize that it is not in good condition.

I bought 6 TACOS JAMÓN RESERVA VETEADO total weight: 1 Kg of which all are edges of the ham, nothing from the center of the ham, all very cured and hard, 5 Fuet Espetec Extra Bon Tall very hard, difficult to chew, but it's the first time this has happened in an order from this company... I will have to choose better what I buy and if it is sent the same way then return...

The delivery by the courier was terrible. The shoulder has a good flavor but is a bit dry.

The perfect shipment and the product is very good

One more year of curing would have been very good.

The ham is too cured, I did not return it to avoid having to be here and there, but seeing what I have seen, I will not buy from you again

The ham from Teruel usually has less salt

The shoulder is hard, salty and very small, it does not seem like Iberian feed ham, it seems more like a warehouse, it does not have the Iberian flavor, very disappointed.

It arrived early and well packaged, we found it salty in taste.

It is not of the expected quality, a normal ham, not 100% Iberian.

The tie was removed, although they called me to tell me, the consume by date is 09/22, the ham is good but a bit hard

It's not a way to send a seemingly good ham in transport that took five days to deliver at 40 degrees and arrived pure melted fat.

I never received it, and the agency said they notified me, but that never happened.

Good product, terrible management by the transport agency. It took 11 days to arrive.

Phenomenal, fast service and it meets expectations.

I paid for 50% Iberian acorn ham and received a reserve ham. I am claiming and requesting a refund, and no one is responding to me.

The ham is very soft, very little cured.

Very good

Ham with good flavor, low weight, and well cured. Generally correct with what is advertised.

I will not buy more.