JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Being a gran reserva ham, with a high curing, it was very soft with difficulties to slice it thin, even the skin was soft yielding to the pressure of the finger. In short, I am disappointed with the purchase.
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María Concepción D.
Rating: 1 out of 5
following a purchase from 02/05/2025
I don't give even one star because the ham they sent me is not what I bought, they sent me a salty serrano ham and not a 50% ibérico, on top of that they don't answer the phone or respond to the return.
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Antonio P.
Rating: 3 out of 5
following a purchase from 07/05/2025
It is too tender and since it came without bone, the slices break very badly.
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Patricia G.
Rating: 1 out of 5
following a purchase from 06/05/2025
They sent me the wrong order and did not respond to my emails and messages. I had to show up at the warehouse to get it fixed.
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Maria Remei V.
Rating: 2 out of 5
following a purchase from 29/04/2025
Low quality.
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Sabine C.
Rating: 4 out of 5
following a purchase from 04/05/2025
Quick reception. Good product
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Jose R.
Rating: 1 out of 5
following a purchase from 30/04/2025
I am trying to return a ham in bad condition that is raw and has a meaty taste, I opened an envelope and it was horrible and I have already sent I don't know how many emails and they don't answer the phone, I have called several times and the answering machine comes on, they don't give me a solution, I do not recommend buying on this page, it will be my last time buying here.
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Santiago M.
Rating: 1 out of 5
following a purchase from 22/04/2025
I ordered a knife-cut acorn-fed ibérico ham and I received a ham that is not acorn-fed, and it is unknown what it is, because it has no label and no certificate. They sent me the leftovers from the Christmas basket lots.
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Manuel C.
Rating: 3 out of 5
following a purchase from 01/05/2025
The shoulder is very good..... the acorn loin was very hard... very cured... a pity.. but overall everything was very tasty.
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Kasra A.
Rating: 1 out of 5
following a purchase from 05/05/2025
I bought an ibérico ham and they sent me a gran reserva ham, of course I already requested the return through Paypal which was the way of turkey, on top of that I have been trying to talk to the company for two days to arrange for them to pick up the package, I even left my phone number on the answering machine but they don't answer or call me.
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Jose G.
Rating: 4 out of 5
following a purchase from 03/05/2025
very good quality and service
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Delfina M.
Rating: 1 out of 5
following a purchase from 30/04/2025
I am not satisfied.
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Francisco Javier L.
Rating: 4 out of 5
following a purchase from 27/04/2025
Overall good, the product ham is good in flavor, the only thing is that the delivery is excessively delayed and takes a weekend without the product being refrigerated at the carrier's expense.
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María Jesús U.
Rating: 1 out of 5
following a purchase from 15/04/2025
They left it at the agency on a Thursday and the product did not arrive until Tuesday. The envelopes do not show either the brand or the type of ham.
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Pablo Jesus G.
Rating: 2 out of 5
following a purchase from 22/04/2025
It is very expensive, both the products and the shipping costs, which said it would take 24 or 48 hours and took a week after claiming. The products have good quality and good shipping conditions. But I don't think I will buy here again.
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Miguel D.
Rating: 4 out of 5
following a purchase from 27/04/2025
Very satisfied especially with the last purchase
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Julio E.
Rating: 1 out of 5
following a purchase from 17/04/2025
Sent email Regards
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Santiago P.
Rating: 4 out of 5
following a purchase from 28/04/2025
The shoulder is a bit soft, quality/price quite good. The delivery was delayed to a week.
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Salvador A.
Rating: 1 out of 5
following a purchase from 01/05/2025
This last order of two hams arrived very tender, which had not happened to me until now, but the strangest thing is that I have sent you two messages from your website and you have not responded to either of them. That is why I do not want to give a rating because it would certainly be terrible both for what I received and for the lack of attention to my writings.
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Pedro R.
Rating: 1 out of 5
following a purchase from 26/04/2025
Good morning, the vacuum packaging of the cheese is not as agreed, it had air and the flavor was missing, I ask you to resend the cheese aullentalobos.
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Isabel Á.
Rating: 3 out of 5
following a purchase from 11/04/2025
The package arrived open. I wrote to tell them and they haven't replied. The ham is very tasty.
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Ruben P.
Rating: 3 out of 5
following a purchase from 23/04/2025
I received it past the date, ruining a family celebration. Besides all the products, only the chorizo was worth it. This is the third purchase I make and I will not order more.
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Iker G.
Rating: 3 out of 5
following a purchase from 26/04/2025
It lacks a point of curing.
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Victor F.
Rating: 3 out of 5
following a purchase from 24/04/2025
This time it is not the best. The ham is not the desired one, we thought that being 100% acorn it would be better, it is too soft for our taste. We hope the next one is better.
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Carla A.
Rating: 2 out of 5
following a purchase from 22/04/2025
It advertised that the shoulder was 4.5 kg and turned out to be 2.1 kg.
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Juan Jose S.
Rating: 2 out of 5
following a purchase from 24/04/2025
I personally never ordered iberico ham, this is the first and last time, because it is only fat and 200 grams of ham, it only has fat and more fat from the 6 kilos that weigh I have taken out almost 3 kg of fat and what remains, in short a mistake, not having been able to order Montesano.
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Maria Teresa G.
Rating: 4 out of 5
following a purchase from 22/04/2025
The order took 9 days to arrive and that seemed exaggerated to me and the truth is that the ham (we bought it as a trial to then buy it always) has turned out salty and dry. The lomo and cheese very good
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José S.
Rating: 1 out of 5
following a purchase from 24/04/2025
If you buy a 100% acorn-fed shoulder, weighing between 5.5 and 6 kg, the least you can ask for is that it weighs that much. The shoulder after removing the black mesh weighed 5.370 kg on an electronic scale. Despite the attached label, which marked an optimistic 5.720 kg. I think there is no need to say anything more.
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Expedito C.
Rating: 4 out of 5
following a purchase from 24/04/2025
the product looks very good, but the transport service leaves much to be desired since I indicated that it should be delivered before 12:00h any day and not only did they ignore this directive but they left the package with the neighbor without asking me with how easy it is to make a call, the neighbor had to come to tell me that he had the package, while I was worried because I received the email with delivery made and I did not have it, regards.
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Miguel Angel C.
Rating: 2 out of 5
following a purchase from 09/04/2025
In this last order the quality of the ham is not the same. I did not like it at all, it cannot be considered iberico cebo shoulder, it is from the cellar. A shame because I bought 50 packets.
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Oliver G.
Rating: 3 out of 5
following a purchase from 23/04/2025
Once weighed, the sliced ham adds up to 1.3kg. It seems little for a shoulder of about 4kg.
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Javier R.
Rating: 2 out of 5
following a purchase from 24/04/2025
They said it would be delivered in 24 to 48 hours and it took a week, it said shoulder between 4 and 4.5 kilos and it weighed exactly 4 kilos.
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Christian S.
Rating: 2 out of 5
following a purchase from 24/04/2025
The ham is at its salt point, but it is very dry, making it hard to eat.
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Brígido M.
Rating: 3 out of 5
following a purchase from 22/04/2025
The ham is good but there was a delay in shipping.
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Jiehong X.
Rating: 1 out of 5
following a purchase from 10/04/2025
Before I placed the order, I called the phone but no one answered. I left a message in the order to have it done before the 17th, they didn't fix it or call me and I arrived on the 25th, a disaster.
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Elsa R.
Rating: 1 out of 5
following a purchase from 03/04/2025
Hard and very salty ham.
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Juan Carlos M.
Rating: 3 out of 5
following a purchase from 12/04/2025
The shipping took more than two weeks to arrive and a claim process had to be initiated via PayPal. On the other hand, the product received did meet expectations.
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Patricia L.
Rating: 2 out of 5
following a purchase from 15/04/2025
The ham is not bad in taste, and the gifts like chorizo and cheese are good... but the ham weighs 2.5 kilos, and the ad said 4.5, which makes me doubt if they sent me everything I am entitled to.
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Yves L.
Rating: 2 out of 5
following a purchase from 20/04/2025
The ham has no taste, Lidl ham
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Yolanda G.
Rating: 3 out of 5
following a purchase from 22/04/2025
The ordering and delivery process was correct, but the ham, for being a 5 Jotas, is not of the quality of the fame it has. Too much fat.
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