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A
Rating: 1 out of 5
It was short on weight and curing, I had bought before and it was normal but this order was not - thanks - for your interest -
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersJ
Rating: 1 out of 5
Pork cracklings made into puree and low-quality sliced ham
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A
Rating: 2 out of 5
I bought an Iberian ham of 7.5 kg for 155 €. It indicated that it had a curing of 36 months. It arrived well packaged and within the expected delivery time. But the ham did not have a curing of 36 months, I think it didn't even have 24, I started it from the knuckle and it was very soft and the meat was mushy, that is, poorly cured. This ham had high expectations and has been a failure, it's not worth even 100 €. Disappointing.
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A
Rating: 2 out of 5
The ham was no longer vacuum sealed!
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M
Rating: 1 out of 5
The shoulder is very salty, impossible to eat
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A
Rating: 1 out of 5
It is supposed that the weight of the ham would be 4 kilos and that is how they announce it, minimum guaranteed weight, weighed on two digital kitchen scales and both gave less than 3900 grams
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V
Rating: 4 out of 5
About the Product: It is balanced. About the Order: 12 days of waiting to receive it
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F
Rating: 1 out of 5
PART OF THE ORDER CAME DEFECTIVE.
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L
Rating: 4 out of 5
Everything correct.
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C
Rating: 2 out of 5
The shoulder apparently looked very good on the outside, but it was very dry and had a lot of fat, about 60% was fat. What a shame
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J
Rating: 1 out of 5
I already sent an email. I sent it. GLS did not let me change the delivery destination as I normally do on Amazon when I am not home. I had to go to an industrial area 25km away to pick it up. Because I was not home. According to GLS, it could not be changed and left at the GLS store 50 meters from my house, because it was an order blocked by you. Only in hand. I do not publish it on Trustpilot because I do not want to bother anyone.
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M
Rating: 1 out of 5
In the last order placed, the expiration date is very close on 5/5/25, something that has never happened to me and when trying to contact the company, it is impossible because the voicemail is full, making it impossible to leave a message to get a response.
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C
Rating: 1 out of 5
The order took longer than stated on the website. The slices are too thick and the ham is salty. This is the second time this has happened to me. I will not buy again
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Á
Rating: 1 out of 5
Very bad, I bought a lot with an Iberian shoulder (according to the photo and video on the page) and the one I received is normal. The cheese that comes is not even similar and I try to contact them and they do not answer the phone.
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S
Rating: 2 out of 5
WHEN ORDERING THIS LAST HAM, I TOLD THEM TO CHECK THAT IT WAS NOT SALTY BECAUSE I CANNOT TAKE SALT, AND IT TURNS OUT THAT IT IS NOT LIKE THAT, SO IT WILL BE THE LAST TIME I ORDER FROM YOU. NOTHING MORE.
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R
Rating: 2 out of 5
It took a long time to send the order and they did not notify or respond to my emails asking about the delivery
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M
Rating: 3 out of 5
Ok
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C
Rating: 1 out of 5
They come with 10 packets... The quality... is like when you buy ham in the supermarket in a blister, because this Iberian shoulder has little... I will not buy again even as a joke. I feel totally scammed!!
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J
Rating: 4 out of 5
very good
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J
Rating: 4 out of 5
Very good, but for my taste a bit salty.
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A
Rating: 3 out of 5
Shoulder with good flavor but high bacon content.
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A
Rating: 2 out of 5
This is the first time I buy a machine-sliced shoulder and I have been very disappointed, maybe hand-sliced is better, but I will never buy sliced ham again.
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J
Rating: 4 out of 5
Very good quality, well packaged and fast delivery
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A
Rating: 3 out of 5
The purchasing process has been good. The ham lacks quite a bit of curing.
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J
Rating: 4 out of 5
Excellent order and products.
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C
Rating: 3 out of 5
Precisely because of the ham. TOO MUCH BACON. It seems they were specifically chosen for me. Only TWO are saved that have a reasonable proportion of fat. I will use less than half of the weight. Regards.
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J
Rating: 1 out of 5
I was not sent the order I placed, it is not right to send similar products without my prior consent (even if they are of equal or better quality)
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R
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Very good flavor
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R
Rating: 1 out of 5
The ham is very soft and does not correspond to the quality offered. It does not even come close to the curing months indicated. I am waiting for them to tell me how I can return it.
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A
Rating: 4 out of 5
the ham is very good well cured with very good flavor the fat tasty overall good ham
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G
Rating: 1 out of 5
They sent me a shoulder weighing 3.6 kilos instead of the one I ordered weighing 4.5 to 5 kilos.
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I
Rating: 1 out of 5
Quite dry shoulder, I would not buy it again.
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A
Rating: 3 out of 5
Shoulder with excess fat, I have experience with shoulders and this one has about 30% more than average.
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J
Rating: 4 out of 5
My order arrived, and it was very good, I will repeat.
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S
Rating: 3 out of 5
I have bought 3 times on the website and in 2 of the purchases, the pieces I bought had an obvious excess of bacon, which considering the weight of both, the amount that was wasted and therefore could not be consumed, was excessive. The flavor, in both cases, met the quality of the product.
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P
Rating: 1 out of 5
The ham weighs 4 kg, the fat 2 kg, the bone 1.5 kg, in summary 80€ for half a kg of ham if you want to throw money away, perfect option...
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A
Rating: 1 out of 5
It is poorly cured, very soft, I will not buy more
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M
Rating: 4 out of 5
Normal and acceptable, a bit dry.
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J
Rating: 3 out of 5
The shipping was very fast but the carrier delivered it 2 days late.
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