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J
Rating: 3 out of 5
The lardons came undercooked, broken and were not vacuum sealed. That's why I'm not satisfied.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 1 out of 5
I wrote an email that has not been answered. In it, I explained that I have purchased several times and everything was fine, except this time, that I bought a ham along with a Sánchez Romero Carvajal loin, and the loin had to go to the trash. It was inedible, dry, hard, with a strange taste. A lot of disappointment, it was a Christmas gift.
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G
Rating: 2 out of 5
It is very little cured
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M
Rating: 4 out of 5
Quite good ham with good flavor
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M
Rating: 1 out of 5
They sent me a ham instead of a jamón, now let's see if they give me a solution, I don't understand.....
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F
Rating: 3 out of 5
Hello, I have taken the same pieces of ham several times and the last one has much less flavor and when you cut it, it doesn't sweat like on previous occasions. I'm sorry to say it, but the ham hasn't arrived as tasty as in previous orders. Regards
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A
Rating: 4 out of 5
Good product, and fast shipping. It's a shame that something so essential for this type of thing, like being able to select the shipping to a friend, failed... Even trying to contact by phone and email... in the end, my order arrived to me and I had to resend it again.
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M
Rating: 4 out of 5
The quality is great, very well packaged and regarding the delivery, one must think that these are days of heavy traffic. An 8 out of 10.
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E
Rating: 3 out of 5
This was my first order. Regarding the company, I have no complaints. The request, receipt, and delivery of the order were perfect, good professionals. However, the product leaves much to be desired. Packs of different qualities, rather basic, it seems like cheap serrano shoulder. Some all fat, others very cured and dry. We have been disappointed.
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O
Rating: 1 out of 5
I am still waiting, the transport company tells me it has been delivered. Nothing has arrived here. The ID that the transport company indicates for who picks up the package is not mine.
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J
Rating: 3 out of 5
For the same price, you could have had higher quality products
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M
Rating: 1 out of 5
Terrible service, the order did not arrive and it is impossible to contact you, we tried by phone and by email, no response, unacceptable, I was left without the product and without my money. I do not recommend it. Worse than the worst.
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M
Rating: 1 out of 5
The discount that appeared on the website has not been applied.
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J
Rating: 1 out of 5
I received a ham of lesser weight than what I paid for. They told me they would refund the difference, I am still waiting after 1 and a half months and they do not respond to emails, voice messages, or calls. Last time I buy.
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J
Rating: 1 out of 5
No news about my order, no response from your side, it is useless.
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M
Rating: 3 out of 5
This time it turned out quite dry
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P
Rating: 1 out of 5
The ham I purchased was mostly fatty. In addition to sending an email and not responding.
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S
Rating: 1 out of 5
I ordered two Iberian hams and two cular sausages and only the two hams arrived, you can call and send emails and they do not respond to either, I consider the money lost, it is a shame.
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C
Rating: 1 out of 5
I still have not received the order and it is impossible to communicate with the company.
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F
Rating: 2 out of 5
I placed an order with two products, a leg and a chorizo. The second one was not sent to me correctly. I wrote for its correction and never got a response
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M
Rating: 4 out of 5
Good delivery. It was a gift for my son and satisfaction with the product.
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A
Rating: 2 out of 5
It is too fatty. I had to throw away half of the product!
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F
Rating: 2 out of 5
Almost the whole shoulder is fat. It is not worth buying it. It is better to pay a little more and go for the safe option. The taste is fine
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I
Rating: 3 out of 5
It has more fat than ham
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L
Rating: 1 out of 5
The post-delivery service is not good. I placed an order that included a cheese wedge, olives, and sausage and it did not arrive. I sent an email and have no response and left a message by phone and have not received a response. The product is okay, but I insist, customer service is a 0.
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I
Rating: 3 out of 5
Very good flavor and quality shoulder, but with an excess of fat
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E
Rating: 4 out of 5
Good quality/price ratio
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G
Rating: 1 out of 5
They send me a ham with a weight half a kilo less than the minimum, they respond that they will make a partial refund, and I am still waiting for them to reply.
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C
Rating: 1 out of 5
I understand that the ham, for the price, is what it is, but I expected much more, honestly. Either there are fake reviews or I don't know... Taste meh, very raw and on top of that it was like eaten from the inside. There was a rotten area in the middle. We had to keep cleaning, I don't know what it was but it was like an ugly area. I don't have much experience with hams but in all the years (1 per Christmas) I had never had one like this!!! Never to repeat!!!
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A
Rating: 4 out of 5
It has just started. So far so good
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E
Rating: 1 out of 5
I have tried to make a return and I am still waiting for confirmation, the product came in bad condition.
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D
Rating: 4 out of 5
Very good
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J
Rating: 3 out of 5
The ham does not have the same curing as previous ones. Salty and soft
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R
Rating: 4 out of 5
Good quality and fast delivery
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C
Rating: 1 out of 5
All fat.
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A
Rating: 3 out of 5
On this occasion, the shoulder received was not up to par with previous ones. It is not juicy
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C
Rating: 3 out of 5
The ham I bought 50% acorn-fed Iberian is not what I expected
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J
Rating: 4 out of 5
Received correctly, and an extraordinary ham, shoulder of 6.5 Kg of five jotas, very good
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J
Rating: 1 out of 5
I bought a Don Benito Black Label ham, and it is not cured. It is semi-raw meat. Impossible to cut with the ham knife. A disaster.
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M
Rating: 2 out of 5
The shoulder has too much bacon
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