Customer reviews of JamónyPaletilla

The ham I bought is not very cured, quite soft

The transport company a bit informal

I am very disappointed, the cheese wedge comes incomplete. I have already communicated this, I hope for a response and at least the delivery of a new piece as an apology.

The product is fabulous, the shoulder is excellent, very tasty. Bravo. Regards until next time.

First ham fabulous but second disappointment.

Everything is very good.

The information regarding the shipment was deficient. The shipment was announced in 24/48h, and it took 18 days. Transportation problems can be understood due to bad weather, but I was not notified at any time and had to call several times, even to an email I sent because I couldn't get a response by phone. On the other hand, once the ham arrived, I can say it is very good.

Yes it arrived, but when putting all the products with the ham in the cardboard box, some like the nougat were hit and broken, it would be necessary to protect them as the jar of asparagus was wrapped, that's the only downside.

Ok

NOT VERY GOOD PRODUCT QUALITY.

Everything very good, but the fuet very soft.

Since I received the order partially on Monday and communicated that the loin was missing, no one has contacted me.

Good selection of products.

I received a product that does not correspond to what I ordered... after claiming, they have not yet responded to me about it.

Quality price is good, the weight of some sausages is not as offered.

The ham is good, but... The slicing is not adequate, as there is no way to take slices one by one. You can only eat by cutting with a knife, as it compacts so much that it becomes a fused piece. Next time I would buy it as a whole ham.

It is very salty.

They sent me a shoulder of lower weight than the offer and what is worse, they do not pay attention or provide any solution.

The delivery company did not notify me of the delivery, when they called me I was 5 minutes away by car and the delivery person refused to wait for me, after 2 days of waiting I had to go in person to pick up the order.

The ham has no taste, a great disappointment, I give it one star because I can't give it less.

I understand that you are not inside the packages.... but calling a piece of raw meat in a vacuum pack a shoulder is shameless. And the Iberian bacon at 12 euros per kilo (in the neighborhood I buy it 6 euros cheaper) tastes like old! I don't know how you can market a product like this. I ordered to try (thank goodness I ordered little). It is clear that I will never buy again.

Shipping was more or less fast. Good prices. But in this case, the shoulder is dry and a bit bland.

The ham is a bit hard but it is good.

Good products at a good price with shipping within the expected time.

I expected the shoulder to be of better quality, with the 40% discount it was a price that even so I would not buy it again, without that discount it would be extremely exaggerated. "100% acorn-fed Iberian...???"-- without more. I brought several colleagues to compare with some cebo, others 100 acorn-fed.... and we saw it on par with the 50% Iberian cebo.

I have always bought shoulders and other products on this website and the product, the treatment, the pickup at the Calafell market store, the gifts for going to pick it up... were very good. In the last order I placed, my surprise when I went to pick it up, I always do it this way since I live near the market store, was unpleasant: it turns out that the company has split into two people and the products have very different prices if you order them on the website jamonypaletilla.com compared to how they sell them in the physical store of the Calafell market. I paid almost 10€ more for my shoulder, in the store they had the same, cheaper and with a gift. I called to discuss it and they offered me discount vouchers for future purchases, of a 5% discount, even so it is still cheaper to buy it in the market store and they also have their own website. In the end, although the treatment and the product were always good with jamonypaletilla.com, the customer goes where they can save money on the same product.

Incomplete order. With a review pending what is missing. And I no longer know what is missing and it is paid for. If they couldn't serve it, return the corresponding part.

Too salty the shoulder

I ordered a ham shoulder that said it was between 2 and 2.5 kg and it doesn't reach two, otherwise good.

The shoulder is not bad but it is very dry.

Hello, well the first time very good, the other not so much, there are packages that only have fat and do not taste very good to be honest.

The salchichón arrived without vacuum and the order took 1 week to arrive, it had not been like this on other occasions.

Everything correct, very happy.

excellent quality. fast delivery

The truth is that I have been buying this lot with you for two Christmases and always perfect but this lot arrived in bad condition, the box all black with dirt and the fuet crushed

This batch is coming out a bit salty.

The Navidul ham is very salty. I will never order from them again. I request to unsubscribe as a customer.

Correct delivery and good quality/price ratio.

I still haven't received anything!!! They used to provide good service but lately it leaves much to be desired!!

You have lost a customer thanks to MRW, but you also don't put in much effort.