Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 4 stars

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D
Delia F.
Rating: 3 out of 5
following a purchase from 26/09/2024
The shavings are getting worse each time. The one I just opened is a ham of worse quality and with pieces of hard bacon. It is poorly cured.
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Clemente S.
Rating: 4 out of 5
following a purchase from 25/09/2024
Very good and juicy, good flavor and smell, we will make a new order again. Regards
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Damian A.
Rating: 1 out of 5
following a purchase from 19/09/2024
This is the second time the loin comes very salty, and the shoulder is not well cured.
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José Luis R.
Rating: 3 out of 5
following a purchase from 25/09/2024
The black label ham Benito is now called Anselmo Benito, its quality is no longer as good and it has come out a bit salty. I will not buy it again. The shipping was super fast and perfect.
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Juan S.
Rating: 4 out of 5
following a purchase from 24/09/2024
Excellent and fast service.
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Montse F.
Rating: 2 out of 5
following a purchase from 24/09/2024
Good morning, I have bought many shoulders and for the first time, they delivered it to me quite dry
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Alvaro Q.
Rating: 4 out of 5
following a purchase from 24/09/2024
Very good shoulder. Shipped quickly and the level of quality and curing is optimal. As a note, for novice users in the subject, I would indicate that the shoulder may come with exterior mold, which is something normal. And the rind a bit soft due to humidity. Overall very good shoulder in terms of quality-price.
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Mila E.
Rating: 4 out of 5
following a purchase from 20/09/2024
Excellent quality and price
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Cesar D.
Rating: 1 out of 5
following a purchase from 25/09/2024
I have requested the return of the order and I still have no answers
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Pilar P.
Rating: 3 out of 5
following a purchase from 19/09/2024
Everything very well.
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Jaime G.
Rating: 2 out of 5
following a purchase from 23/09/2024
Very dry shoulder
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Jorge P.
Rating: 3 out of 5
following a purchase from 20/09/2024
It is not the quality I expected. It was better on other occasions.
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Jesus S.
Rating: 4 out of 5
following a purchase from 20/09/2024
The flavor is spectacular although there is an important area that is only bacon, although very tasty
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Raul M.
Rating: 2 out of 5
following a purchase from 20/09/2024
Good evening. After many perfect orders... this time I am not satisfied at all since although the ham has a very good flavor it is very hard!!! And I don't think we can eat it all.
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Eduardo L.
Rating: 1 out of 5
following a purchase from 20/09/2024
I ordered a shoulder of 4.5 to 5 kilos, the one I received weighed 4.200 and was drier than the mojama, I do not recommend it at all
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Díana A.
Rating: 4 out of 5
following a purchase from 22/09/2024
I had a problem with the shipment but that was the courier company's fault, the quality of the product is very good but the shoulders were too hard
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Carmelo Q.
Rating: 4 out of 5
following a purchase from 20/09/2024
Delivery as requested and delivered quickly even though the destination was the Paris region. Thank you
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Jose A.
Rating: 1 out of 5
following a purchase from 17/09/2024
The shipment I received from this company is not satisfactory, the acorn shoulder has come very hard and the acorn loin has come underweight according to what was advertised
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Francisco S.
Rating: 3 out of 5
following a purchase from 19/09/2024
I am not completely satisfied. I expected something else.
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Victor G.
Rating: 1 out of 5
following a purchase from 17/09/2024
This is the second time I get a bad loin packet, but it will be the last.
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Bruno S.
Rating: 2 out of 5
following a purchase from 18/09/2024
The hams are just bone and fat, they made an attractive package for customers to buy.
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Jordi R.
Rating: 1 out of 5
following a purchase from 12/09/2024
I bought 1 kg of cracklings and they were excessively hard, at the limit of edibility. I will not make more orders at Jamón and Paletilla
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Mª Carmen P.
Rating: 3 out of 5
following a purchase from 17/09/2024
The shoulder is good but I expected to find it better in taste. I have bought this brand before and it has never disappointed me, that 'grip' that stays in the throat when you savor it, this one did not have it. I must say that I negatively value the tracking of the order, there is no way to track it because there is no tracking number. The website says that UPS is the transport agency and in the end, it was brought by Nacex.
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Juan F.
Rating: 4 out of 5
following a purchase from 17/09/2024
It is in very good condition to enjoy it. We will come back for another next time.
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Jorge S.
Rating: 4 out of 5
following a purchase from 12/09/2024
Very good quality corresponding to the price
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Cayetana Jimenez Hernandez J.
Rating: 1 out of 5
following a purchase from 14/09/2024
It is salty
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David Miguel L.
Rating: 1 out of 5
following a purchase from 14/09/2024
Hello, I bought something that should be good but I still haven't received it! We passed on Friday, September 20, but I wasn't home. I immediately rescheduled the delivery for Monday, September 23, but I had to call because they had a truck breakdown. It is September 25 and I am afraid of what I will receive. I am not happy and if everything is spoiled I will throw everything in the trash and I will ask for a refund because we are not talking about a normal package but about perishable goods. Best regards, David
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Francisco C.
Rating: 2 out of 5
following a purchase from 03/09/2024
This is the second time I buy from you. The first was during Christmas and it took a long time. The second, after 12 days, the carrier called me to see what the postal code was. Very bad transport service
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Francisco F.
Rating: 3 out of 5
following a purchase from 10/09/2024
Sirs, a 100% acorn-fed Iberian ham should not be salty and hard, not excessively but it should be better than it is.
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Miguel Angel H.
Rating: 1 out of 5
following a purchase from 12/09/2024
One of the hams was rotten inside.
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María Victoria G.
Rating: 1 out of 5
following a purchase from 09/09/2024
Disappointment For the first time I bought deboned shoulder and nowhere was it explained that it would be sent without bone.
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Pilar M.
Rating: 3 out of 5
following a purchase from 10/09/2024
The order came with only three bones and very small ones.
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Felisa V.
Rating: 4 out of 5
following a purchase from 11/09/2024
The price and weight were not clear
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Daniel S.
Rating: 1 out of 5
following a purchase from 10/09/2024
The shipping with GLS was terrible, I indicated delivery in the afternoon and still they returned in the morning. I had to drive to pick it up in San Fernando from the Vallecas expansion. Good product, expensive service for what it is.
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Alfonso R.
Rating: 4 out of 5
following a purchase from 09/09/2024
As always good quality and fast shipping
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Jose G.
Rating: 2 out of 5
following a purchase from 02/09/2024
It turns out that I ordered fresh chorizos and they took a week to be delivered so they went straight to the trash for safety, I certainly don't think they could be consumed due to the heat process during transport you are not to blame but you will understand my problem
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Juan Manuel I.
Rating: 4 out of 5
following a purchase from 04/09/2024
I recently bought a batch of sliced Iberian shoulder and it is quite tasty, it also comes with a piece of Duroc loin and some small pieces of ham for cooking. Served quickly and without problems. The price is in line with the product. For my taste, it lacks some aging but well it is.
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Alberto L.
Rating: 4 out of 5
following a purchase from 09/09/2024
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Nathalie M.
Rating: 1 out of 5
following a purchase from 09/09/2024
I have not received the ordered products I sent an email and no one has replied.
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Joaquín P.
Rating: 3 out of 5
following a purchase from 03/09/2024
So far, I have made several purchases and I am very happy, but in the last batch, the knife did not come, I claimed it and I still don't know anything.
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