Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 4 stars

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R
Raúl F.
Rating: 4 out of 5
following a purchase from 23/11/2023
It took them two weeks to send it, they lost my order and I had to move with the carrier to guess what had happened and where it was. Finally, and what is worse, three products arrived and none were what I had ordered. They do not respond to emails or phone calls and I am waiting for them to return my money. Pitiful.
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Juan F.
Rating: 4 out of 5
following a purchase from 27/11/2023
It arrived on time and looks very good. It seems to be a company that delivers what it advertises. Highly recommended.
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Louis L.
Rating: 3 out of 5
following a purchase from 28/11/2023
I still haven't tried the hams because we are waiting for the holidays..the cardboard package arrived all destroyed, a miracle that the hams were not damaged,,,
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Carlos D.
Rating: 3 out of 5
following a purchase from 27/11/2023
It is good, but for my taste too cured, it has become a bit dry.
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Manuel M.
Rating: 4 out of 5
following a purchase from 27/11/2023
Very reliable and recommended. The order took a little longer than usual but it was due to the dates we are in, still we were informed.
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Manuel L.
Rating: 1 out of 5
following a purchase from 26/11/2023
Very tough loin.
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Antonio Fernando R.
Rating: 4 out of 5
following a purchase from 25/11/2023
Great
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Fernando M.
Rating: 4 out of 5
following a purchase from 19/11/2023
Fast process and very good quality products. In a previous comment, I complained about the cebo shoulder, but over the days and the cuts, I have to say it is much better.
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Jose Maria L.
Rating: 4 out of 5
following a purchase from 26/11/2023
Good product.
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Juan Carlos M.
Rating: 1 out of 5
following a purchase from 26/11/2023
Very poor customer service after filing a complaint about the product.
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Carlos M.
Rating: 2 out of 5
following a purchase from 22/11/2023
The ham has turned out to be very very very salty, what a shame.
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Francisco Javier R.
Rating: 1 out of 5
following a purchase from 21/11/2023
The ham is not at the curing point it should be for a minimum of 15 months. In the thinnest part (which is supposed to be more cured) it is soft. The flavor of the ham is noticeable that it is good but it is not well cut nor is it as it should be to the palate, it is soft....
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Jose C.
Rating: 1 out of 5
following a purchase from 24/11/2023
The shoulder arrived without vacuum, and since in transport and delivery it is days without refrigeration, it arrived with liquefied fat, etc.....
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Thays C.
Rating: 1 out of 5
following a purchase from 25/11/2023
I ordered several cheeses and one Iván two wedges together and it is bloomed.
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Sergio D.
Rating: 4 out of 5
following a purchase from 24/11/2023
The cheese is a bit more cured and with little margin until expiration... the rest I haven't tried yet but I hope it is as good as always.
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Eva R.
Rating: 4 out of 5
following a purchase from 20/11/2023
Very good, but there is little quantity.
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María Victoria G.
Rating: 4 out of 5
following a purchase from 22/11/2023
This is the first time I buy on this page. Correct shipping. Very good product, I will definitely repeat, pleasantly satisfied.
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Luis M.
Rating: 1 out of 5
following a purchase from 22/11/2023
The ham is very small. It is not the one I ordered.
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Francesc M.
Rating: 4 out of 5
following a purchase from 22/11/2023
Everything is correct.
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Juan Antonio G.
Rating: 1 out of 5
following a purchase from 25/11/2023
The blood sausages are the worst I have ever eaten.
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Jose Manuel F.
Rating: 4 out of 5
following a purchase from 24/11/2023
Good quality and price ratio. -
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Miguel Angel C.
Rating: 4 out of 5
following a purchase from 25/11/2023
Tasty
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Carles S.
Rating: 1 out of 5
following a purchase from 22/11/2023
I made the order with vacuum slices, and I find a package of a whole piece. I had to pay a butcher to cut it for me. Because you didn't answer the phone. And I know you are not going to publish this, because the last review you have posted is from years ago.
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Javier S.
Rating: 1 out of 5
following a purchase from 24/11/2023
I made two orders spending €120, one of them came with a chorizo with the vacuum punctured and full of mold, the other order was missing a product and the solution they gave me was to make another order of at least €60 so they could send me a chorizo of €3... I don't think this is a way to solve a problem for which they just lost a customer who surely if everything had been fine would buy from them every year.
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Francisco O.
Rating: 1 out of 5
following a purchase from 24/11/2023
Quite fresh ham and arrived without cold when it should have been kept cold.
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Fernando R.
Rating: 4 out of 5
following a purchase from 24/11/2023
Everything very good except for the longaniza and the previous jabugitos that arrived very hard.
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José Antonio A.
Rating: 3 out of 5
following a purchase from 24/11/2023
Very good overall
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Pedro V.
Rating: 2 out of 5
following a purchase from 24/11/2023
The order did not arrive according to the specifications indicated in the description of the batch. They could have contacted us first to see if we wanted it or, on the contrary, canceled it.
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Marc P.
Rating: 4 out of 5
following a purchase from 23/11/2023
Very good
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Francisco Javier P.
Rating: 1 out of 5
following a purchase from 23/11/2023
The ham looks like morcón, it is drier than a mojama. I do not recommend it at all, a real disappointment. I also ordered a chocolate nougat and it arrived completely broken.
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Gisela M.
Rating: 2 out of 5
following a purchase from 20/11/2023
The buying process was correct, but my order has not yet arrived. I was absent on the delivery day and it is impossible to contact the courier company.
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Justo Alberto O.
Rating: 1 out of 5
following a purchase from 23/11/2023
Very hard.
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Luis F.
Rating: 3 out of 5
following a purchase from 23/11/2023
The red label's bridle was broken, loose inside the fabric sack. I thought about returning it, but after trying the ham I decided not to.
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Antonio C.
Rating: 4 out of 5
following a purchase from 20/11/2023
Generally good and sometimes I wonder why it is easier, cheaper, and more reliable to buy a product that I have 100kms away, having to buy it 1000kms away.
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François V.
Rating: 1 out of 5
following a purchase from 20/11/2023
The envelopes arrived with a lot of grease... Only 10 envelopes?
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María Angeles G.
Rating: 3 out of 5
following a purchase from 21/11/2023
I thought it came sliced and it didn't, I'm useless at cutting ham
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Alfons Z.
Rating: 4 out of 5
following a purchase from 22/11/2023
Good product
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Juan Carlos S.
Rating: 3 out of 5
following a purchase from 21/11/2023
Everything correct, excellent ham
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Rafael V.
Rating: 2 out of 5
following a purchase from 21/11/2023
I have bought several times from jamónypaletilla, if I remember correctly, satisfactorily. On this last occasion, the ham did not weigh 5 kg, my scale showed 4.6 with the net and the bag on. Since it is a luggage scale, I didn't want to claim anything, because it can have a small error. When I started it, it seemed very cured, and when I got to the part of the shank, it was rotten. Honestly, I was disappointed.
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Darko R.
Rating: 2 out of 5
following a purchase from 23/11/2023
I bought two Coppa Joselito, weight 1.25kg-1.5kg. One coppa was 1340gr, that's correct, the other 1025gr. He offers me a coupon for the next order. The previous order I ordered Joselito product and he sent me another product of inferior quality. Every time there is a problem.
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