Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 4 stars

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J
Juan B.
Rating: 1 out of 5
following a purchase from 09/01/2023
Well, the truth is that I started the ham and no one can eat that, it is not cured and it is very soft.
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Carlos G.
Rating: 3 out of 5
following a purchase from 10/01/2023
Fast shipping, this is our 4th order and each time the quality gets worse and customer service is non-existent as we sent an email about a problem with a ham and no one ever replied.
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Sergio A.
Rating: 4 out of 5
following a purchase from 05/01/2023
So far so good.
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Monica M.
Rating: 3 out of 5
following a purchase from 29/11/2022
Tasty, but a lot of fat
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Raquel N.
Rating: 4 out of 5
following a purchase from 08/01/2023
Very good, I will definitely repeat
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Dolores M.
Rating: 2 out of 5
following a purchase from 09/01/2023
A loin arrived in bad condition. They changed it for me
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Jose Pascual I.
Rating: 1 out of 5
following a purchase from 06/01/2023
A shoulder has arrived bloomed and has been thrown directly into the trash, very bad
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Juan Carlos M.
Rating: 4 out of 5
following a purchase from 05/01/2023
Good
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D
David A.
Rating: 2 out of 5
following a purchase from 08/01/2023
I ordered the half leg of 5 jotas and the website says it weighs 450-550 grams and I received one weighing 430 grams. At least it should have arrived at 450. It doesn't seem serious to me.
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Ramon V.
Rating: 4 out of 5
following a purchase from 04/01/2023
The product is very good
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Jose S.
Rating: 4 out of 5
following a purchase from 02/01/2023
although the flavor is not as intense as I would have liked, it's fine
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Guadalupe S.
Rating: 3 out of 5
following a purchase from 19/12/2022
It's good but doesn't reach the level of acorn in terms of flavor, marbling...
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Jorge P.
Rating: 4 out of 5
following a purchase from 30/12/2022
A great operation. Along with the quality of the products. Always very satisfied, both with the attention and the quality and the recommendations and offers they propose.
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Montserrat V.
Rating: 3 out of 5
following a purchase from 15/12/2022
The service is perfect, the ham is very average, it's too cured, leaning towards dry. It's not worth what it cost, it's like any ham up to 80 € from the supermarket.. it was a gift and even gave us some cuts when we tried it. I expected more...
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M. Lourdes P.
Rating: 4 out of 5
following a purchase from 17/12/2022
Everything fine except the ham in packets. It was a bit raw, meaning it lacked curing. Everything else was excellent.
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Javier R.
Rating: 4 out of 5
following a purchase from 27/12/2022
Good in time, form, and quality.
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Ana M.
Rating: 3 out of 5
following a purchase from 29/12/2022
A little falls apart
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Ianire G.
Rating: 4 out of 5
following a purchase from 29/12/2022
Very good, delighted with the purchase! We will share!
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Anartz U.
Rating: 4 out of 5
following a purchase from 22/11/2022
They probably have good products.. In my case, raw shoulder, I won't repeat the purchase.
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Santiago R.
Rating: 3 out of 5
following a purchase from 23/12/2022
It's not bad...nothing more..
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Carmen B.
Rating: 3 out of 5
following a purchase from 25/12/2022
A five-star flavor, but quite dry
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Pablo P.
Rating: 4 out of 5
following a purchase from 22/12/2022
Everything very good, fast and luxurious
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Ricardo D.
Rating: 1 out of 5
following a purchase from 23/12/2022
Very bad experience. I bought a batch of 20 packets of iberian ham from Benito and it is the worst quality ham I have eaten in a long time. No curing at all and practically tasteless, it's like eating fresh meat. I will not buy again
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M
Manuel F.
Rating: 4 out of 5
following a purchase from 26/12/2022
Hello, perhaps it should have been maturing a bit longer but it is very good in flavor.
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Montserrat G.
Rating: 1 out of 5
following a purchase from 08/12/2022
My last order will be exactly that: MY LAST ORDER. The ham was DRY and SALTY. We have leftovers at home if you feel like it. I mentioned it personally during Christmas at your store in the Vendrell market, and they laughed! They practically insulted me. Montserrat González
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Sandra N.
Rating: 2 out of 5
following a purchase from 24/12/2022
The box came disastrous and it was for a gift, it should be taken care of more since it is a luxury item
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Tania M.
Rating: 3 out of 5
following a purchase from 22/12/2022
The ham wasn't very good, very tender and not juicy.
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Rosa G.
Rating: 4 out of 5
following a purchase from 22/12/2022
I expected it to have more marbling
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Javier L.
Rating: 4 out of 5
following a purchase from 16/12/2022
All products perfect, just as they described, the only thing is that it is not possible to contact them. Thank you
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Angeles R.
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good flavor
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Francisco Jose G.
Rating: 2 out of 5
following a purchase from 22/12/2022
Good, just as published
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Abel B.
Rating: 4 out of 5
following a purchase from 17/12/2022
The order arrived perfect on time and very well presented. The shoulder 10 marbles, normal. Honestly, it didn't surprise me at all. I bought it for New Year's Eve. At Christmas, we ate a shoulder from Sánchez Romero Carvajal that was a 10 in flavor. This 10 marbles I would give a 7…
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Sergio F.
Rating: 3 out of 5
following a purchase from 16/12/2022
THE FRESH SAUSAGE DID NOT ARRIVE IN GOOD CONDITION
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Pedro F.
Rating: 4 out of 5
following a purchase from 19/12/2022
Quite good quality-price and arrived quickly in 4 days and the shoulder is very good.
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Manuel G.
Rating: 4 out of 5
following a purchase from 21/12/2022
Everything perfect
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Josep Maria F.
Rating: 2 out of 5
following a purchase from 06/12/2022
I have bought 3 times, the last one this month. But this time, the shoulder leaves much to be desired, as it is very salty.
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Ramón A.
Rating: 4 out of 5
following a purchase from 19/12/2022
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Raquel G.
Rating: 4 out of 5
following a purchase from 05/12/2022
The order arrived perfect, the shoulder was a bit salty but the rest was perfect.
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Xavier C.
Rating: 1 out of 5
following a purchase from 16/12/2022
I highly doubt that this shoulder has been cured for 22 months, it's pure meat, it would be good for making a steak. Disappointing.
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Guadalupe R.
Rating: 3 out of 5
following a purchase from 20/12/2022
Good flavor but a bit salty
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