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J
Rating: 4 out of 5
Good hams and fast shipping!
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The shipment arrived on its day. The ham turned out good. I do not give it 5 stars because the ham arrived full of mold, greener than Hulk.
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I
Rating: 1 out of 5
The truth is that I am disappointed, the sliced Iberian shoulder is very little cured and does not have the flavor of other brands of the same price that I have tried. The cebo loin is quite better and I hope that the whole shoulders I bought turn out better, otherwise it will be the last time I buy here. Thank you.
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M
Rating: 4 out of 5
Good flavor.
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J
Rating: 4 out of 5
Very good.
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F
Rating: 1 out of 5
Hello, I placed an order on 28/11 and they inform me that the order will not arrive until December 16 and on top of that they do not bring it to my house but I have to travel to a nearby town to pick it up. And they charge me well for shipping costs. I have been your customer for a couple of years. I have ordered 10 or 12 hams and this time they have outdone themselves. Very dissatisfied.
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A
Rating: 4 out of 5
Quite good.
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A
Rating: 4 out of 5
Very good.
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S
Rating: 1 out of 5
Partial delivery and after two weeks it is still incomplete and without notification for when to fulfill the missing part.
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V
Rating: 3 out of 5
The delivery was very fast. Of the product, we have only tried the loins from Sanchez Romero Carvajal and it was a disappointment, it is not the quality that this brand usually offers, very dry and tasteless. We hope to have better luck with the shoulders.
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X
Rating: 4 out of 5
I will surely come back more than once to order several times. The ham is really good.
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J
Rating: 4 out of 5
Very fast and good quality price ratio.
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V
Rating: 3 out of 5
Good and quickly served. Surprised even to see that some vacuum-packed products indicate a preservation between 0 and 5°, which the seller does not specify,...who delivers without respecting the cold chain...
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M
Rating: 4 out of 5
Quality price is fine.
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C
Rating: 4 out of 5
I REQUESTED A SHOULDER OF 4-4.5 KG AND IT WEIGHED ALMOST 6KG. OTHERWISE GOOD, GOOD TASTE AND NOT SALTY.
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E
Rating: 4 out of 5
Very good!
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M
Rating: 4 out of 5
Good service. Very good shoulder. But 10€ for shipping to the Balearic Islands, even spending more than 100€, seems a lot to me.
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J
Rating: 1 out of 5
Order delivered late without justification or response from Nacex. The ham weighed less than 7k despite ordering it between 7 and 7.5k, the complaint email has been ignored by JamonyOsletilla and MetcaBontall.
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C
Rating: 2 out of 5
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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S
Rating: 4 out of 5
Everything is fine. Shoulder between 4.5 or 5 means 4.5.
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À
Rating: 3 out of 5
The flavor and aroma are absent and the taste is rather salty...
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J
Rating: 1 out of 5
I ordered a shoulder of 5-5.5kg and I received one of 4.7kg, I claim and they say my weight is wrong, to top it off, pata negra and it is raw, a shoulder that is thinner and Iberian and it is raw, incredible. I will never return.
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M
Rating: 1 out of 5
I only received one of the two products from the order and they do not answer either the phone or the emails I have sent to claim the other 50% of the order, communication impossible.
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J
Rating: 4 out of 5
It raises doubts that 100% of my ham is in the shipment I received.
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J
Rating: 1 out of 5
This product has disappointed me. Very bad, without quality, very tough and tasteless. I have given it to the dogs. It was spoiled. I will not buy again. Less weight than advertised for the euros I paid.
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A
Rating: 1 out of 5
Hello, I have sent an email about my order, and I still have no response.
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B
Rating: 3 out of 5
The website is good, the service is fast.
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M
Rating: 3 out of 5
Wrong batch and when I see its price it is lower than the one I originally bought. Customer service does not respond. I want to think it is due to the dates and a high volume of orders, but if I buy again it surely won't be at Christmas.
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G
Rating: 4 out of 5
Perfect, both in product quality and distribution.
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J
Rating: 4 out of 5
They are fast and reliable.
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G
Rating: 3 out of 5
Fast and good product, a little salty.
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J
Rating: 1 out of 5
Very salty and dry ham. I will not repeat.
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R
Rating: 4 out of 5
Good.
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B
Rating: 1 out of 5
You are a bunch of shameless people!!! Answer me and send the order now!!! It is a wedding gift... I am going to crush you on social media from now on!!
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J
Rating: 4 out of 5
A little salty. Regarding the treatment and speed, I give them a 10.
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M
Rating: 4 out of 5
I have several orders placed and very good products. I don't give 5 stars because they should have informed about the one-week delay because they didn't have hams of 5.5 to 6 kg.
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V
Rating: 4 out of 5
It's good, as I expected, the service is very good.
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P
Rating: 4 out of 5
Correct order
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M
Rating: 1 out of 5
The chorizo is expired since 58/10/2022, I have sent two emails informing them and they have not had the courtesy to reply, the truth is that I am upset with these people, I am sorry, but I do not understand how they do not verify the orders, it makes me lose the desire to buy from these gentlemen again.
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G
Rating: 1 out of 5
I wrote a review about the shipment that was fast and correct but I bought three packs of shoulder and one wine bottle broke the packaging when empty and was all covered in black mold, I requested a replacement and they haven't even responded to my email. I will not buy more from them. It was a gift and I was left looking bad.
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