Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 4 stars

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H
Helena P.
Rating: 4 out of 5
following a purchase from 08/11/2022
very good flavor. color and texture also good the only thing I found is that the pieces of ham break when taking them out. Other than that everything is fine
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Lidia M.
Rating: 4 out of 5
following a purchase from 08/11/2022
I still don't know how it turned out, it's for my son's raffle.
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Miren L.
Rating: 4 out of 5
following a purchase from 07/11/2022
Good quality-price ratio. Speed in shipping.
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Manuel M.
Rating: 3 out of 5
following a purchase from 07/11/2022
I expected the cheese piece to be like the previous one I ordered weighing 3.5 kg and I only received 3 kg, so I lost half a kilo.
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Francisco G.
Rating: 3 out of 5
following a purchase from 07/11/2022
Acceptable
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Angel A.
Rating: 2 out of 5
following a purchase from 07/11/2022
I received a first ham full of worms; the truth is that they were quick to replace it with another without worms. Bad luck now that it's already started and a bit raw near the bone. That's the manufacturer's issue.
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Miguel V.
Rating: 4 out of 5
following a purchase from 04/11/2022
Fast delivery and so far quality ham
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Juan Antonio D.
Rating: 4 out of 5
following a purchase from 07/11/2022
Good service Very fast shipping
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Juan Carlos S.
Rating: 4 out of 5
following a purchase from 03/11/2022
Good quality price
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Ángel G.
Rating: 4 out of 5
following a purchase from 03/11/2022
Quality at a good price! I will repeat!
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Juan V.
Rating: 1 out of 5
following a purchase from 04/11/2022
THE HAM IS NOT CURED, IT IS RAW MEAT..... TO THOSE WHO GAVE GOOD OPINIONS, ARE YOU PAID SOMETHING?
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Josep L.
Rating: 2 out of 5
following a purchase from 07/11/2022
Fast shipping, but the ham is excessively hard; I suppose that with a few months less hanging, it would have been good; now, almost no flavor is noticeable.
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Alejandro M.
Rating: 4 out of 5
following a purchase from 04/11/2022
All the service very good. Regarding the shoulder well cured but the flavor did not excite me, but that is a matter of taste, I think it lacks a point of salt, although it's better to be short because a salty ham is not liked.
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Joel A.
Rating: 4 out of 5
following a purchase from 28/10/2022
It took a while for the product to arrive, but it is acceptable for the price.
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Dolores M.
Rating: 1 out of 5
following a purchase from 06/11/2022
Upon opening the packaging we saw two worms. We have not opened it. I have requested a refund. The loins are fine.
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Miquel M.
Rating: 4 out of 5
following a purchase from 03/11/2022
Good quality
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Belen G.
Rating: 4 out of 5
following a purchase from 29/10/2022
I expected it to be better
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Aurora A.
Rating: 1 out of 5
following a purchase from 30/10/2022
The delivery took much longer than they said, I contacted you, and still no one answered. The ham is dry and salty. This is the second time I bought from you, I will never do it again. I hope my comment helps to change something.
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Borja F.
Rating: 4 out of 5
following a purchase from 02/11/2022
Attention and problem resolution correct. Maybe a detail when there is a fault in the product would be good
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Modesto C.
Rating: 3 out of 5
following a purchase from 01/11/2022
My order arrived perfectly, except for the aged cheese Navas which is sour. I would like to contact the seller directly but there is no email to reach them. I hope for a response. Thank you
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Ramón R.
Rating: 1 out of 5
following a purchase from 31/10/2022
I paid €20 for half a cheese of 1300 gr., which supposedly should weigh between 1400 and 1600 gr, let's say the average of 1500gr. it comes to €1.3333 for 100gr., so it should have cost me €17.33 instead of €20. Don't you think this is a scam?
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Juan Germán R.
Rating: 3 out of 5
following a purchase from 31/10/2022
If everything went well
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David D.
Rating: 1 out of 5
following a purchase from 29/10/2022
The products are fine but my last order was made on October 29 paying for express delivery 24/48h and it arrived on November 7.
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Minerva A.
Rating: 1 out of 5
following a purchase from 30/10/2022
Well, I have always bought here, but this last time the ham arrived and when I opened it there was a small beetle walking on the ham, I contacted them and they didn't even bother to reply... I won't order even one more.
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Juan Carlos M.
Rating: 2 out of 5
following a purchase from 27/10/2022
Hello, I only give 2 stars because the received shoulder is very, very cured, meaning very dry and hard... therefore too salty... it's very hard to cut... they should review this and take them out of the dryer earlier; regarding the flavor, very little flavor; anyway, we are eating it.
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Mari Carmen S.
Rating: 4 out of 5
following a purchase from 23/10/2022
Good quality. I received a shoulder in bad condition and in less than 48h I had another new one
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Vicente F.
Rating: 2 out of 5
following a purchase from 03/10/2022
I sent the ham to my trusted store to have it vacuum cut into 6 pieces. I ate the tip and the bottom (the underside), and it turned out very soft and fatty.
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M Montserrat B.
Rating: 4 out of 5
following a purchase from 26/10/2022
the shoulder is very good in flavor but too dry even though I asked that it not be dry above all
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Ángel T.
Rating: 1 out of 5
following a purchase from 27/10/2022
The ham is very very hard, my children can't even eat it.
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Alejandro V.
Rating: 4 out of 5
following a purchase from 25/10/2022
Very good quality price
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Jacinto M.
Rating: 4 out of 5
following a purchase from 20/10/2022
Very kind staff..Everything in order. I haven't tried the ham yet
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Iñigo G.
Rating: 2 out of 5
following a purchase from 24/10/2022
Very salty shoulder
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Beatriz B.
Rating: 3 out of 5
following a purchase from 25/10/2022
In my opinion, it is a bit dry
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David H.
Rating: 4 out of 5
following a purchase from 22/10/2022
The time it took for the product was very correct, the product is not bad for its price, maybe I miss more curing time
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Nuno R.
Rating: 4 out of 5
following a purchase from 19/10/2022
Good quality
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Jaume C.
Rating: 4 out of 5
following a purchase from 24/10/2022
Everything correct
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Manuel D.
Rating: 4 out of 5
following a purchase from 24/10/2022
Very good, arrived well packaged, and on the day they told me
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Jaume B.
Rating: 4 out of 5
following a purchase from 07/10/2022
Fast delivery
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Pilar D.
Rating: 1 out of 5
following a purchase from 20/10/2022
Even though everything has gone great before, this time I didn't receive my order until two days later, despite having paid for more expensive shipping costs to arrive in 24 hours, as it was a very important commitment I had that day. I was left in a bad situation and also did not receive any apology from them.
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Rodrigo G.
Rating: 4 out of 5
following a purchase from 18/10/2022
Very good quality-price ratio. Tasty, fat well distributed and without excess bacon.
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