Customer reviews of JamónyPaletilla

The shoulder has a lot of fat but now that I turned it over it has even more fat, there is no ham. The box came damaged and does not come with the one that says a black one with handles, a lie, I will not buy again.

The shipment arrived late and it was not the product purchased. Customer service response is null, in short, the service is regrettable.

I bought the ham+cheese offer for my grandmother, at least if the ham doesn't turn out well, the cheese should be good... pff Well, the cheese has no brand, at least leave the brand visible, well nothing, a cheese without a brand to know which one it is. For the flavor, it is an average sheep cheese (like the one from my local supermarket). Regarding the ham, yes, it tastes good. Harder than the Perico leg because it is a shoulder but good for someone with good teeth, they might like it, for older people I wouldn't recommend this shoulder, so it's cheese ACME for dinner...

The ham did not turn out very good, however the ham did, a little dissatisfied with the ham.

The ham is super salty and has no taste at all, I am very disappointed.

Fast delivery service and good quality products

I find it a bit fresh for a ham of that price.

I have not received the order since November 29, I feel like I am being scammed.

GOOD

Order and receipt of the item were fine. But the shoulder they sent is half bacon. I am going to have some very tasty chickpeas.

Delivery on time and the product of very good quality.

The supposed Customer Service does not respond to inquiries. I consider the delivery process somewhat slow. I think they have room for improvement.

Good complete Christmas lots at a good price

I wrote them an email because my order was taking too long and they did not bother to reply. After several days and receiving my order, I opened it and my surprise is that they put in what they wanted. My order consisted of a lot of Iberian ham from Huelva, with loin and sausages from Huelva from the "prestigious brand Centelles & Buj" and they put in a ham from Benito and a loin from Benito from Salamanca. They indicate on their page that if there is any product missing they will replace it with another of equal or higher quality, but they didn't even bother to include products from Huelva (without belittling others). In conclusion, communication ZERO, shipping speed ZERO, notifying customers that those products are not available in case they send others, nothing, they just send it and that's it. I bought 3 hams this Christmas on different pages and this one gets all my negative ratings. Good luck to others with their purchase. Regards.

It was a gift, they loved it.

The order was delayed due to lack of stock.

Or this last sweet has no flavor.

Fast shipping. Packaging slightly damaged. Assembly with medium difficulty. Good price.

Some envelopes come poorly sealed

Very good products and excellent service.

Everything very good

All good, except that one of the shoulders came under the chosen weight

The carrier is slow in delivery

Quality price is fine

The order took too long and the logistics information was terrible. The courier sent me an SMS with a delivery date that was not met.

Good

Good quality price ratio

Terrible.

I bought two 100% Iberian hams from EL POZO. In the first cut, before the ham appeared, I removed 469 grams of fat and there was more fat than ham left. They haven't responded to my complaints. I will never buy ham or ham from El Pozo again.

The product is very good, but the packaging of all the packages was damaged by the carrier. Since it was for a gift, it doesn't look very good in terms of presentation. If it weren't for that, I would have given 5 stars

Totally disappointed.

As expected, very good.

For the price it has, it's not bad

The ham is quite dry and the meat is hard.

I made a complaint because it came out very tender. I still haven't received a response.

Satisfied with the speed of delivery and the quality of the ham

Very good... some points of excess salt... but very very good

Disappointed.

Very good service, fast shipping... but customer service was a bit average.

The ham is very tender, I don't like it at all, it looks like meat.