JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
In this last batch I ordered, there was one product (jar of asparagus) in bad condition, I spoke by phone with Mr. Antonio, and we agreed that he would fix it and compensate in the next purchase. I accepted the solution and I am satisfied.
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Milagros D.
Rating: 1 out of 5
following a purchase from 20/05/2021
Total disappointment. It is dry and salty
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Mario Julio M.
Rating: 4 out of 5
following a purchase from 23/05/2021
THE DELIVERY SERVICE IS DEFICIENT, THE TRANSPORTER CALLED US TO TELL US THAT HE WOULD COME IN THE MORNING AND THAT WE SHOULD BE PENDING, AT 14:00 HS. I CALLED HIM TO KNOW WHAT WAS HAPPENING, AND HE TOLD ME THAT BEFORE 16:00 HS. HE WOULD BRING IT, AT 16:15 MINUTES I CALL HIM AGAIN AND HE TOLD ME THAT IF I DIDN'T LIKE IT, I SHOULD MAKE A COMPLAINT.
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Jose Luis S.
Rating: 3 out of 5
following a purchase from 26/05/2021
A lot of white.
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Antonio S.
Rating: 3 out of 5
following a purchase from 24/05/2021
Good but the transport fails.
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J. Jorge M.
Rating: 3 out of 5
following a purchase from 20/05/2021
I bought a 9.5-kilo ham to receive it sliced, I asked beforehand about the quantities and weights of each bag, they replied that between 27 and 33 bags of 150 grams. And indeed, I received the minimum, 27 bags. Up to that point, no complaints, but the cut is so thick that my experience leads me not to use this method of purchase again, I am totally disappointed.
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Karlos S.
Rating: 2 out of 5
following a purchase from 19/05/2021
I ordered ham 5j+Chorizo+Iberian Loin. It did not arrive at the scheduled time of 24-48h, in fact, it didn't arrive at all. I complained and they told me they didn't have the ham, then I asked them to send the Joselito ham and they told me it was more expensive. I pointed out that they had it cheaper on their website. Then they said okay and that they would give me a gift for the difference. Finally, the 5j ham arrived!!!
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Victoria R.
Rating: 3 out of 5
following a purchase from 25/05/2021
Very fast delivery. It has good flavor but perhaps a bit dry.
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Maria S.
Rating: 4 out of 5
following a purchase from 22/05/2021
Fast service. The ham is very good. We will repeat.
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Javier S.
Rating: 4 out of 5
following a purchase from 24/05/2021
I have no complaints, the service was correct.
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Rosa Maria V.
Rating: 3 out of 5
following a purchase from 21/05/2021
In my opinion, it turned out very dry, I like it with some fat, quality-price is good.
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José Luis C.
Rating: 4 out of 5
following a purchase from 23/05/2021
Everything perfect, flavor and salt of the shoulder. Exquisite cheese and everything else. A bit dry the shoulder perhaps, but good in general terms.
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Ana G.
Rating: 1 out of 5
following a purchase from 20/05/2021
I bought a shoulder of acorn-fed between 5 and 5.5 kg and it weighs 4.2 kg. I think it's very bad!!!!
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Alfonso Javier S.
Rating: 4 out of 5
following a purchase from 20/05/2021
Good ham and cheese with character.
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Nicolás G.
Rating: 4 out of 5
following a purchase from 20/05/2021
Ham a little soft but exquisite in taste.
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Antonio P.
Rating: 1 out of 5
following a purchase from 20/05/2021
It has excessive fat. A lot of bacon needs to be removed. Not satisfied. I won't order again
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Alfons A.
Rating: 3 out of 5
following a purchase from 16/05/2021
I only rated with three stars because it had excessive exterior fat, I have been buying this product in person for years and can choose with observation a better quality.
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José María Ferreira M.
Rating: 4 out of 5
following a purchase from 17/05/2021
Balance of quality and price. Speed in delivery.
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José Manuel V.
Rating: 4 out of 5
following a purchase from 13/05/2021
Very good products. The delivery could be faster. TNT is very slow.
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Juan Jose M.
Rating: 3 out of 5
following a purchase from 18/05/2021
Since I live in a rural area, the delivery person commented that the next order should not go to him as he is not interested in making this trip.
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Eladio P.
Rating: 4 out of 5
following a purchase from 19/05/2021
Everything is fine, fast shipping.
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Clemente T.
Rating: 1 out of 5
following a purchase from 19/05/2021
The shoulder is very salty, we are using it for stews
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Pablo A.
Rating: 4 out of 5
following a purchase from 18/05/2021
The quality-price ratio is unbeatable.
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Juan Antonio L.
Rating: 3 out of 5
following a purchase from 18/05/2021
The ham is too salty and does not match what I expected from it
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María Victoria B.
Rating: 4 out of 5
following a purchase from 18/05/2021
It's great, I will buy more, the brand El Pozo never disappoints.
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Ana Paula M.
Rating: 2 out of 5
following a purchase from 11/05/2021
The order was quick and without management problems but one of the products arrived expired, another with the label torn right where the expiration date would be reported, several others without any type of label with batch number/expiration date. I don't give a single star because at least the shoulder turned out very good. Before leaving this comment, I tried to contact them to offer me some explanation or solution but I have not yet received a response.
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Juan Antonio M.
Rating: 4 out of 5
following a purchase from 17/05/2021
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Esmeralda A.
Rating: 2 out of 5
following a purchase from 18/05/2021
The shipment was correct, in my case I ordered Llardons and they came very broken and very toasted, everything else was correct
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Enrique D.
Rating: 4 out of 5
following a purchase from 15/05/2021
I don't give it five stars because the shoulder is very tough, on the other hand, the cheese is delicious. The shipping was 48h, and the service was great.
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Benito S.
Rating: 4 out of 5
following a purchase from 16/05/2021
All good
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Antonio R.
Rating: 3 out of 5
following a purchase from 16/05/2021
Awaiting response for requested return
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Francisco N.
Rating: 1 out of 5
following a purchase from 11/05/2021
Piece of ham, hard and dry.
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Juan R.
Rating: 4 out of 5
following a purchase from 12/05/2021
at its good curing point, with a bit more flavor it would be the perfect purchase
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Mª Jesus G.
Rating: 1 out of 5
following a purchase from 07/05/2021
I have ordered several times and I have noticed that the quality is dropping a lot
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Angelo R.
Rating: 1 out of 5
following a purchase from 12/05/2021
They do not respond to emails
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Michel C.
Rating: 4 out of 5
following a purchase from 10/05/2021
Delicious and really natural. The only problem was the delivery, received dripping and hot with 30°C and 4 days of transport... not very serious.
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José Luis A.
Rating: 4 out of 5
following a purchase from 11/05/2021
Happy regarding quality price, although there are some little things that need finishing. For those small details, 4 stars.
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Jose Juan G.
Rating: 4 out of 5
following a purchase from 10/05/2021
The ham is good but has a lot of rancid fat.
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Juan Miguel S.
Rating: 1 out of 5
following a purchase from 10/05/2021
I ordered a cured cheese canal and they sent me an old cheese, I asked for two espetec casings and they are as hard as rocks and I asked for sobrasada from black pig and it is sour. What do you want me to say, also in another previous order I ordered a field-fed ham and it was hard, they changed it and the one that came was also hard. It makes me think that they sell the products on sale because they are a bit past. Regards and I will not buy anymore.
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Joan R.
Rating: 1 out of 5
following a purchase from 10/05/2021
Very salty. I will not repeat
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