JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
I regret to inform you that the shoulder is as hard as a rock, honestly, the flavor is quite good but it is very tough, everything else is very good, the communication, the speed of shipping, and the ease of payment are very good, a pity about the other since the price was also good and I would have liked to repeat the purchase.
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Response from JamónyPaletilla
Dear Martin, we sincerely appreciate your comment and regret that the shoulder did not meet your expectations regarding texture. We are glad to know that you were satisfied with the flavor and service, and we will take your opinion into account to improve in the future. We hope to have the opportunity to serve you again.
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Jaime G.
Rating: 5 out of 5
following a purchase from 11/01/2026
good service
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Response from JamónyPaletilla
Dear Jaime,
We sincerely appreciate your comment and for taking the time to evaluate our service. We are glad to know that you had a good experience with us. Your satisfaction is our priority and we hope to serve you again soon at JamónyPaletilla.
Best regards,
The JamónyPaletilla team
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Blas M.
Rating: 5 out of 5
following a purchase from 08/01/2026
Everything was perfect. The shipping was fast and the cheeses were very well vacuum packed.
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Response from JamónyPaletilla
Dear Blas,
We sincerely appreciate your very positive comment. We are glad to know that your experience with the fast shipping and vacuum packing of our cheeses was perfect. Your satisfaction is our priority, and we hope to continue serving you in the future.
Sincerely,
The JamónyPaletilla team
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Francis G.
Rating: 5 out of 5
following a purchase from 08/01/2026
Order respected. Top delivery. Thank you very much.
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Mihai C.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very good!
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Response from JamónyPaletilla
Dear Mihai,
Thank you very much for your very positive opinion. We are glad to know that you enjoyed our products at JamónyPaletilla. Your satisfaction is our greatest reward. We hope to see you again soon.
Best regards,
The JamónyPaletilla team
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Fabiana P.
Rating: 5 out of 5
following a purchase from 08/01/2026
Excellent. Shipping and product quality. All the best.
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Response from JamónyPaletilla
Dear Fabiana,
We sincerely appreciate your 5-star rating and your kind words. We are glad to know that you are satisfied with the quality of our products and the shipping. We hope to serve you again soon at JamónyPaletilla!
I
Igor G.
Rating: 3 out of 5
following a purchase from 07/01/2026
The order was not complete, one item was missing
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Response from JamónyPaletilla
Dear Igor,
We thank you for your comment and regret that your order was not complete. Your satisfaction is very important to us, and we will do everything possible to resolve this situation. Please contact us directly so we can address your case appropriately.
Sincerely,
The Jamón y Paletilla team.
A
Alicia R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Arrived in 2 days. This is the second one I bought and it is even better than the other. Highly recommended
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Response from JamónyPaletilla
Dear Alicia,
We sincerely appreciate your very positive rating. We are pleased to know that your experience with our service and products has been satisfactory. We hope to continue providing you with the best in your future purchases.
F
Fidel B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Very good quality / price ratio
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Response from JamónyPaletilla
Dear Fidel,
We sincerely thank you for your very positive comment. We are pleased to know that you have found an excellent quality / price ratio at JamónyPaletilla. Your satisfaction is our priority, and comments like yours motivate us to continue offering the best. We hope to see you again soon.
Sincerely,
The JamónyPaletilla team
K
Karine P.
Rating: 5 out of 5
following a purchase from 08/01/2026
Products I wanted, fast and secure. I recommend.
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Response from JamónyPaletilla
Dear Karine,
We sincerely thank you for your comment and for the 5/5 rating. We are glad to know that you found the products you were looking for and that you had a fast and secure shopping experience. Your recommendation is very valuable to us. We hope to see you again at JamónyPaletilla.
Sincerely,
The JamónyPaletilla team
J
Jorge A.
Rating: 5 out of 5
following a purchase from 07/01/2026
I bought a ham weighing 7kg and it turned out to be excellent, 100% recommend buying at jamonesypaletillas.
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Response from JamónyPaletilla
Dear Jorge, we sincerely thank you for your rating and recommendation. We are glad to know that you enjoyed your 7 kg ham and that it met your expectations. We hope to see you again soon at JamónyPaletilla.
L
Lidia D.
Rating: 5 out of 5
following a purchase from 07/01/2026
Great
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Response from JamónyPaletilla
Dear Lidia,
Thank you very much for your excellent rating! We are glad to know that you had a great experience with us. Your satisfaction is our greatest reward. We hope to see you again soon at JamónyPaletilla.
Best regards.
M
Mª De Los Angeles J.
Rating: 5 out of 5
following a purchase from 31/12/2025
Very good quality
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Response from JamónyPaletilla
Dear Mª de los Angeles, we sincerely thank you for your excellent rating and for highlighting the quality of our products at JamónyPaletilla. Your satisfaction is our priority, and we hope to continue offering you the best in the future. Best regards!
E
Eloy V.
Rating: 1 out of 5
following a purchase from 06/01/2026
The cheese, salchichón, and chorizo that were supposed to come with the lot I bought were not at all the same as presented in the ad, neither brand nor format nor weight were of inferior quality and less weight in the 3 items.
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Ovidio C.
Rating: 1 out of 5
following a purchase from 06/01/2026
I have not received the ham. Many days of shipping.
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Fernando F.
Rating: 5 out of 5
following a purchase from 06/01/2026
Very fast shipping and correct product.
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Response from JamónyPaletilla
Dear Fernando,
We sincerely thank you for your comment and are glad to know that you were satisfied with the speed of the shipping and the quality of the product. Your opinion is very valuable to us and motivates us to keep improving.
Sincerely,
The JamónyPaletilla team.
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Adoracion H.
Rating: 5 out of 5
following a purchase from 02/01/2026
I appreciate that the ham is vacuum packed. Thank you
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Response from JamónyPaletilla
Thank you very much for your comment, Adoracion! We are glad to know that you appreciate the vacuum packaging of our ham. Your satisfaction is very important to us. We hope to see you again at JamónyPaletilla!
I
Inmaculada G.
Rating: 5 out of 5
following a purchase from 01/01/2026
I found the number of packets (13) to be few for a shoulder, no matter how little it weighs.. Good quality.
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Response from JamónyPaletilla
Dear Inmaculada,
We sincerely thank you for your rating and comment. We take note of your observation about the number of packets in the shoulder and will work to improve in that aspect. We are glad that you appreciated the quality of our products. Your satisfaction is our priority.
Sincerely,
The JamónyPaletilla team
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Pablo G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good, I will repeat.
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Response from JamónyPaletilla
Dear Pablo, we sincerely thank you for your excellent rating. We are glad to know that you enjoyed your experience at JamónyPaletilla and we hope to have the pleasure of serving you again very soon. Until next time!
C
Christian B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Everything was very good and very fast
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Response from JamónyPaletilla
Hello Christian!
Thank you very much for your excellent rating and for sharing your positive experience at JamónyPaletilla. We are glad to know that everything was to your liking and that the service was fast. We hope to see you again soon.
Best regards!
G
Gaspar S.
Rating: 5 out of 5
following a purchase from 31/12/2025
Totally satisfied. My father, already elderly, appreciates the ham cut in blister, with excellent flavor. I have ordered a cut shoulder again. Excellent home service. Thank you.
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Response from JamónyPaletilla
Dear Gaspar,
We sincerely appreciate your rating and your kind words about our ham and shoulder. We are glad to know that your father enjoyed the product and that our home service met your expectations. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
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Agustín C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Good products and very well packaged
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Response from JamónyPaletilla
Hello Agustín!
Thank you very much for your rating and your positive comment. We are glad to know that you liked our products and that the packaging was to your liking. We hope to see you again soon at JamónyPaletilla.
Best regards!
G
Gabriel F.
Rating: 5 out of 5
following a purchase from 07/01/2026
Speed and perfect product
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Response from JamónyPaletilla
Hello Gabriel!
Thank you very much for your 5-star rating. We are glad to know that you are satisfied with the speed and quality of our product. Your opinion is very important to us. We hope to see you again soon at JamónyPaletilla!
Best regards,
The JamónyPaletilla team
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Francisco José A.
Rating: 5 out of 5
following a purchase from 04/01/2026
This is the first time I take this item and it won't be the last, it's special! Very tasty
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Response from JamónyPaletilla
Dear Francisco José,
We sincerely thank you for your wonderful review and for trusting us for your first experience with our item. We are glad to know that you loved it and that you plan to repeat. We are always here to offer you the best quality products. We hope to see you again soon at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
T
Trinidad P.
Rating: 5 out of 5
following a purchase from 31/12/2025
First of all, we must highlight your professionalism, it has been many years, a family business, and the customer service is unbeatable.
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Response from JamónyPaletilla
Dear Trinidad,
We sincerely thank you for your kind words and for taking the time to share your experience at "JamónyPaletilla". We are proud to know that our professionalism and customer service have been to your liking. Your support is essential for us, and we will continue to work passionately in our family business. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
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Daniel R.
Rating: 1 out of 5
following a purchase from 02/01/2026
Salty and very greasy, a slightly sour taste.
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Alberto José P.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good
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Response from JamónyPaletilla
Dear Alberto José,
We sincerely thank you for your positive comment and for giving us the highest rating. We are glad to know that your experience with JamónyPaletilla has been satisfactory. If you have any additional suggestions or comments, please do not hesitate to contact us.
Sincerely,
The JamónyPaletilla team
A
Alejandro G.
Rating: 1 out of 5
following a purchase from 26/12/2025
It is dry and very salty.
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Juan Manuel G.
Rating: 5 out of 5
following a purchase from 03/01/2026
You are excellent professionals
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Response from JamónyPaletilla
Dear Juan Manuel,
We sincerely thank you for your kind words and your 5/5 rating. At JamónyPaletilla, we strive to offer the best quality and service to our customers, and your recognition motivates us to keep improving. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
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Guillermo F.
Rating: 2 out of 5
following a purchase from 26/12/2025
I made this order since an identical order was made through my company. But this ham has nothing to do with it. I'm sorry, I will not buy blindly again.
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Xiscu F.
Rating: 5 out of 5
following a purchase from 29/12/2025
Everything I bought is exquisite
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Response from JamónyPaletilla
Dear Xiscu,
We sincerely thank you for your wonderful 5/5 rating. We are pleased to know that everything you have purchased at JamónyPaletilla has seemed exquisite to you. Your satisfaction is our greatest reward. We are here to continue offering you the best quality products.
We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
S
Sigurd B.
Rating: 5 out of 5
following a purchase from 31/12/2025
Efficient, good price.
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Response from JamónyPaletilla
Dear Sigurd,
Thank you very much for your rating and for sharing your experience with us. We are glad to know that you found our products efficient and at a good price. Your satisfaction is our priority, and we hope to serve you again very soon.
Sincerely,
The JamónyPaletilla team
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Emiliano A.
Rating: 1 out of 5
following a purchase from 28/12/2025
Good morning, I placed an order on December 28 that I am not at all satisfied with; I bought a black leg ham of 6 to 6.5 kg, professionally sliced, and they only sent me 18 packets of 100g. I feel that ham is missing, other times I buy a smaller ham and they send me 25 packets. The worst part is that I contacted them by phone, left two messages, and they didn't call me back, I wrote an email on January 7 with the order reference, they replied two days later asking for more details, I provided them, I perfectly described the reason for my dissatisfaction and they still have not responded and we are on January 12. Worse customer service is impossible. Regards.
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Hugo T.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast shipping, appropriate price quality
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Response from JamónyPaletilla
Dear Hugo, we sincerely thank you for your 5/5 rating. We are glad to know that you found our fast shipping service and the quality-price relationship satisfactory. We hope to serve you again soon at JamónyPaletilla.
M
Michel T.
Rating: 5 out of 5
following a purchase from 29/12/2025
Fast shipping. Good product. Perfect!!
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Francisco Javier S.
Rating: 5 out of 5
following a purchase from 25/12/2025
excellent
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Response from JamónyPaletilla
Hello Francisco Javier!
Thank you very much for your excellent rating. We are glad to know that you had a positive experience at JamónyPaletilla. We hope to see you again soon.
Best regards!
A
Alejandro G.
Rating: 3 out of 5
following a purchase from 23/12/2025
A little dry.
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Response from JamónyPaletilla
Dear Alejandro, we thank you for sharing your opinion about our store "Jamón y Paletilla". We regret that you found our products a little dry and we will take your comment into account to improve the quality of our products. We hope you will give us another opportunity in the future.
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Fernando A. G.
Rating: 3 out of 5
following a purchase from 26/12/2025
Everything was very good, product and service
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Response from JamónyPaletilla
Dear Fernando A.,
We sincerely appreciate you taking the time to leave your opinion. We are pleased to know that you found our products and services of good quality. Your satisfaction is very important to us and we hope to continue improving to offer you an even better experience in the future.
We remain at your disposal for any inquiries.
Sincerely,
The Jamón y Paletilla team.
D
Daniel M.
Rating: 5 out of 5
following a purchase from 01/01/2026
Very happy, great price and quality.
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Response from JamónyPaletilla
Hello Daniel!
Thank you very much for your comment and for the 5-star rating. We are glad to know that you are so satisfied with the quality and price of our products. We hope to see you again at JamónyPaletilla. Best regards!
V
Vicente M.
Rating: 5 out of 5
following a purchase from 30/12/2025
EVERYTHING VERY GOOD
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Response from JamónyPaletilla
Dear Vicente,
We sincerely thank you for your very positive comment. We are glad to know that your experience with JamónyPaletilla has been satisfactory. We are committed to offering the best quality and service, and your opinion motivates us to keep striving.
Sincerely,
The JamónyPaletilla team.
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