JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
We sincerely thank you for your comment and for trusting JamónyPaletilla once again. We are glad to know that your experience has been correct and that you continue to choose us. We hope to continue exceeding your expectations in future occasions. See you soon!
Sincerely,
The JamónyPaletilla team.
R
Raul G.
Rating: 1 out of 5
following a purchase from 04/12/2025
It was labeled under black label although it did not have it and the shoulder was not as advertised, it lacked time, I received a label that would reach green scraping, I was quite disappointed
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Response from JamónyPaletilla
Hello Raul,
We sincerely regret that your experience with JamónyPaletilla was not as expected. We value your opinion and are committed to offering products of the highest quality. We will review your case to understand what happened and improve our service. We appreciate your trust and hope to reconcile your impression in the future.
Sincerely,
The JamónyPaletilla team
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Tony M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good product, I will continue buying from you
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Response from JamónyPaletilla
Hello Tony!
Thank you very much for your rating and for trusting us. We are glad to know that you are satisfied with our products. We look forward to seeing you again at JamónyPaletilla!
Best regards,
The JamónyPaletilla team
M
Maria Dolores C.
Rating: 1 out of 5
following a purchase from 14/12/2025
I made the purchase on 14/12, I could not contact the company until 23/12 because the ham did not arrive. It arrived on 24 just in time for dinner but the quality was not adequate, tasteless and odorless. I have requested a refund, we could not eat it, and they have not responded to me. Everything is wrong
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Response from JamónyPaletilla
Hello Maria Dolores,
We sincerely regret that your experience was not as expected. Your satisfaction is very important to us. We would like to resolve this situation and attend to your refund request as soon as possible. Please contact us through our email or phone number, and we will be happy to assist you.
We appreciate your understanding.
Sincerely,
The JamónyPaletilla team
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María Luisa B.
Rating: 5 out of 5
following a purchase from 16/12/2025
Everything perfect, fast shipping, well packaged, and the best the exquisiteness of the product, very good, at its curing point, an unbeatable flavor, a pleasure for the palate. Thanks to the team Happy New Year
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Response from JamónyPaletilla
Dear María Luisa,
We sincerely thank you for your kind review and your very positive words about our product. We are pleased to know that the shipping and packaging met your expectations and that you enjoyed the exquisiteness of our ham. Your satisfaction is our greatest reward. We wish you a Happy New Year full of good flavors.
Sincerely,
The JamónyPaletilla team
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Jesus G.
Rating: 5 out of 5
following a purchase from 22/12/2025
JamónyPaletilla has treated us phenomenally. Transport 10/10 at Christmas. Shoulder scandalously good. Close, correct, and resolved treatment. No objections. Thank you very much!!!!
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Response from JamónyPaletilla
Dear Jesús, we sincerely appreciate your very positive comment about JamónyPaletilla. We are glad to know that you enjoyed our transport and the quality of our shoulders. Your satisfaction is our priority and we are here to serve you at any time. Thank you very much!
J
Jose M.
Rating: 1 out of 5
following a purchase from 18/12/2025
It is not of the quality they said.
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Response from JamónyPaletilla
Hello Jose,
We sincerely appreciate your opinion. We regret that the quality of our products did not meet your expectations. At "JamónyPaletilla", we strive to offer the best and your feedback is essential for improvement. We invite you to contact us directly to resolve any concerns and ensure your satisfaction.
Sincerely,
The JamónyPaletilla team
M
Maria Salud R.
Rating: 3 out of 5
following a purchase from 02/12/2025
Several of the products have the expected quality, one of them cannot be said to be bad but the quality is below what I expected according to the product description. The delivery by GLS could not be worse, they sent me an email to select a delivery day between 2, I selected one of them and they came on a different day, I was not home and without making a second delivery attempt or giving me another option they sent me an email saying they had left my package at a delivery point and I had to go pick it up, but worst of all is that GLS has a delivery point in my same block 90 meters from my home and instead of leaving it there they left it much further away, the package was heavy and I had to carry it from where they arbitrarily decided to leave it and all because they did not come to deliver on the agreed day nor did they give the option for a second delivery attempt. The most likely thing is that I will not buy from Jamón y Paletilla again due to the poor delivery service.
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Response from JamónyPaletilla
Dear Maria Salud,
We appreciate your feedback about your experience with our products and the delivery service. We regret that the quality of one of the items did not meet your expectations and that the delivery through GLS was not satisfactory. We will take your comments into account to improve our services and ensure a better experience in the future.
I
Indalecio B.
Rating: 5 out of 5
following a purchase from 22/12/2025
Fast service and very good product
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Response from JamónyPaletilla
Hello Indalecio!
Thank you very much for your excellent rating and for sharing your experience. We are glad to know that our service and products have been to your liking. We hope to see you again at JamónyPaletilla.
Best regards!
F
Francisco O.
Rating: 3 out of 5
following a purchase from 14/12/2025
I have bought more than 10 shoulders this year, generally all good, in the last shipment I was disappointed because one acorn shoulder weighed less than it should have for what I paid.
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Response from JamónyPaletilla
Dear Francisco,
Thank you for sharing your experience with us. We regret that one of the hams did not meet your expectations regarding weight. We appreciate your feedback and will work to improve the quality of our products. Please feel free to contact us directly to resolve any issues you may have had.
Best regards,
The JamónyPaletilla team
S
Santiago G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Received on time. Very satisfied with the quality of the product: perfect curing, great aroma, and excellent flavor.
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Response from JamónyPaletilla
Dear Santiago,
Thank you very much for your excellent review! We are glad to know that you received your order on time and that you are satisfied with the quality of our ham. We appreciate your support and hope to see you again soon.
Best regards,
The JamónyPaletilla team.
C
Cristobal O.
Rating: 5 out of 5
following a purchase from 21/12/2025
Very good service, the delivery arrived on time, I recommend it.
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Response from JamónyPaletilla
Dear Cristobal,
We sincerely thank you for your kind comment and for recommending our site "JamónyPaletilla". We are glad to know that you were satisfied with our service and the punctuality of the delivery. We hope to serve you again soon!
J
Javier M.
Rating: 5 out of 5
following a purchase from 21/12/2025
Everything perfect
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Response from JamónyPaletilla
Dear Javier,
We sincerely thank you for your very positive comment about "JamónyPaletilla". We are glad to know that your experience has been perfect. We hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
E
Enrique F.
Rating: 5 out of 5
following a purchase from 17/11/2025
I have been your customer for a long time and I have always been satisfied with my orders and your service. Keep it up and I will continue to be a loyal customer.
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Response from JamónyPaletilla
Dear Enrique,
We sincerely thank you for your kind comment and for being a loyal customer of JamónyPaletilla. We are glad to know that you have always been satisfied with our products and services. We will continue to work diligently to maintain your trust. We hope to see you again soon!
Sincerely,
The JamónyPaletilla team
S
Silvia D.
Rating: 5 out of 5
following a purchase from 20/12/2025
super fast delivery and delicious food
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Response from JamónyPaletilla
Dear Silvia,
We sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that the delivery was super fast and that our food has been to your liking. We hope to serve you again very soon.
Thank you for choosing JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
J
José María M.
Rating: 1 out of 5
following a purchase from 27/11/2025
Weight lower than offered. Very salty, I will not eat it. Very hard, in short, for being the first time, it has gone very badly. And lastly, it took more than three weeks to arrive. Regards
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Response from JamónyPaletilla
Hello José María,
We regret that your experience was not satisfactory. We appreciate your feedback as it helps us improve. We would like to know more about your order to resolve it. We hope to have the opportunity to serve you better in the future.
Best regards,
The JamónyPaletilla team
J
Juan L.
Rating: 2 out of 5
following a purchase from 21/12/2025
It weighed less than indicated and has a chewy texture. The truth is that I was quite disappointed. I had bought one previously and it had turned out good, that's why I repeated.
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Roberto M.
Rating: 2 out of 5
following a purchase from 21/12/2025
It turned out a bit hard
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Response from JamónyPaletilla
Hello Roberto!
We appreciate your feedback and regret that you had an unsatisfactory experience. At "JamónyPaletilla", we strive to offer products of the highest quality. Your comment is valuable and will help us improve. Please do not hesitate to contact us for any concerns; we are here to help you.
Sincerely,
The JamónyPaletilla team
C
Cristina R.
Rating: 5 out of 5
following a purchase from 29/11/2025
As always, fast service and the product is excellent
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Response from JamónyPaletilla
Hello Cristina! Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with our service and our products. We hope to see you soon at JamónyPaletilla!
J
Juan T.
Rating: 5 out of 5
following a purchase from 14/11/2025
I BOUGHT A HAM AND A LOMO SANCHEZ ROMERO CARVAJAL AT THE BEGINNING OF NOVEMBER AND ONLY THE HAM ARRIVED IN DECEMBER. I CALLED AND THEY TOLD ME IT WAS OUT OF STOCK. THEY LEFT US HANGING EVEN THOUGH THEY REFUNDED OUR MONEY. WHEN WE BOUGHT IT, THERE WAS STOCK BUT WHEN SENDING IT IN MID-DECEMBER, THERE WAS NONE. THEY SHOULD TAKE CARE OF THESE DETAILS.
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Response from JamónyPaletilla
Dear Juan,
We sincerely appreciate your comment and regret the inconveniences you have experienced with your order. Your satisfaction is very important to us, and we take your observations into account to improve our service. We are glad to know that you received the refund, but we understand that the lack of communication on this occasion was not adequate. We will work to ensure that situations like this do not happen again in the future. Thank you for your understanding and we hope to serve you better on your next purchase.
Sincerely,
The JamónyPaletilla team
A
Agustin C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Good product. Fast shipping.
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Response from JamónyPaletilla
Dear Agustin,
We sincerely thank you for your comment and your 5/5 rating. We are glad to know that you are satisfied with our product and that the shipping was fast. Your satisfaction is our priority and we hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
J
José B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Good attention and service. Very professional. The ham is top quality
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Response from JamónyPaletilla
Dear José, we sincerely thank you for your excellent rating. We are glad to know that you have enjoyed our service and the quality of our ham. Your satisfaction is our priority and we hope to serve you again soon at "JamónyPaletilla."
J
Joan M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Good products and very fast shipping
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Response from JamónyPaletilla
Dear Joan, we sincerely thank you for your 5-star rating. We are glad to know that you are satisfied with our products and the speed of shipping. We hope to serve you again soon at JamónyPaletilla.
M
Mireia C.
Rating: 5 out of 5
following a purchase from 21/12/2025
10 out of 10, excellent, and it even arrived ahead of time, super fast shipping!!!
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Response from JamónyPaletilla
Dear Mireia, we greatly appreciate your very positive comment. We are glad to know that you are satisfied with the quality of our products and the speed of shipping. We hope to see you again at JamónyPaletilla. Best regards!
M
Maribel D.
Rating: 5 out of 5
following a purchase from 22/11/2025
Very good product. I will definitely repeat
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Response from JamónyPaletilla
Thank you very much, Maribel! We are glad to know that you have enjoyed our product. We will be happy to see you again at "JamónyPaletilla." See you soon!
P
Pilar M.
Rating: 5 out of 5
following a purchase from 19/11/2025
A very good ham and 100% recommendable. We will definitely repeat.
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Response from JamónyPaletilla
Dear Pilar,
We sincerely thank you for your wonderful comment about JamónyPaletilla. We are glad to know that you have enjoyed our ham and we hope to see you again very soon. Until next time!
F
Fidel D.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very good
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Response from JamónyPaletilla
Dear Fidel, we sincerely thank you for your excellent rating. We are glad to know that you have had a good experience on our site "JamónyPaletilla." Your opinion is very valuable to us and motivates us to keep improving.
M
María Isabel V.
Rating: 5 out of 5
following a purchase from 18/12/2025
Excellent!! Very fast shipping and an excellent product. We will repeat.
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Response from JamónyPaletilla
Dear María Isabel,
We sincerely thank you for your excellent review and for the trust you have placed in JamónyPaletilla. We are glad to know that you are satisfied with the speed of delivery and the quality of our products. We will be happy to assist you again on your next purchase.
Sincerely,
The JamónyPaletilla team
F
Francisca G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Quality product as always but the carrier is not reliable
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Response from JamónyPaletilla
Dear Francisca,
Thank you for your excellent rating and for your kind words about the quality of our products. We sincerely regret that you had a negative experience with the carrier. We appreciate your feedback and will work to improve this aspect in the future. Your satisfaction is very important to us.
Sincerely,
The JamónyPaletilla team
A
Annabel B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very good
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Response from JamónyPaletilla
Dear Annabel,
We sincerely thank you for your 5-star rating and your comment "Very good". We are glad to know that you had a positive experience at JamónyPaletilla and we hope to continue serving you in the future.
Sincerely,
The JamónyPaletilla team
M
Manuel V.
Rating: 1 out of 5
following a purchase from 01/12/2025
Salty and very cured. A ham of that price should be much better.
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Response from JamónyPaletilla
Hello Manuel,
We sincerely appreciate your feedback and regret that the ham did not meet your expectations. At JamónyPaletilla, we strive to offer products of the highest quality, and your opinion is fundamental to us.
Sincerely,
The JamónyPaletilla team
E
Eduardo M.
Rating: 1 out of 5
following a purchase from 01/12/2025
The order was delivered in poor condition, broken box
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Josep Maria A.
Rating: 5 out of 5
following a purchase from 20/12/2025
Everything good and fast
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Response from JamónyPaletilla
Hello Josep Maria!
Thank you very much for your comment and for the 5/5 rating. We are glad to know that your experience with us has been good and fast. We hope to see you again at JamónyPaletilla. Cheers!
F
Francisco R.
Rating: 1 out of 5
following a purchase from 24/11/2025
The slices were very thick and also came with some package with the rancid part in the slices.
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Response from JamónyPaletilla
Hello Francisco,
Thank you for sharing your opinion. We regret that the quality of our slices was not to your liking. Your feedback is very valuable to us and we will take it into account to improve our products. If you wish, please do not hesitate to contact our customer service to resolve any inconvenience.
Sincerely,
The JamónyPaletilla team
I
Ivan C.
Rating: 1 out of 5
following a purchase from 18/12/2025
I ordered a ham that was out of the ordinary thinking it would be Iberian (like the one in the photo) and they sent me one that is not. I have been trying for days to contact them to clarify what happened and they do not answer the phone. I don't give them fewer stars because it can't be done.
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Jose Antonio L.
Rating: 1 out of 5
following a purchase from 01/12/2025
the ham does not have the curing it should
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Response from JamónyPaletilla
Hello, José Antonio. We appreciate your comment and regret that the experience was not as expected. Your opinion is valuable to us and we will consider it to improve the quality of our products. We hope to offer you a better experience in the future. Thank you for your understanding!
J
Juan L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Magnificent
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Response from JamónyPaletilla
Dear Juan,
We sincerely thank you for your very positive comment about "JamónyPaletilla". We are glad to know that you found our site magnificent and we hope to continue providing you with an exceptional experience in the future.
A
Alfredo C.
Rating: 5 out of 5
following a purchase from 21/12/2025
Everything very well
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Response from JamónyPaletilla
Hello Alfredo!
Thank you very much for your excellent rating and for sharing your positive experience with us. We are glad to know that everything has been very well. We hope to see you again soon at JamónyPaletilla!
Best regards.
T
Tempus R.
Rating: 5 out of 5
following a purchase from 18/12/2025
Everything perfect and very fast
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Response from JamónyPaletilla
Dear Tempus,
We sincerely appreciate your very positive comment. We are glad to know that you had a satisfactory and fast experience on our site JamónyPaletilla. Your satisfaction is our priority, and we hope to serve you again in the future.
Sincerely,
The JamónyPaletilla team
C
Carles S.
Rating: 5 out of 5
following a purchase from 12/12/2025
Fantastic product and very easy purchase. Fast and secure shipping
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Response from JamónyPaletilla
Dear Carles,
We deeply appreciate your kind comment. We are pleased to know that you enjoyed our products and that the shopping experience has been satisfactory for you. We work hard to offer a fast and secure service. We hope to see you again soon at JamónyPaletilla!
Sincerely,
The JamónyPaletilla team
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