Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 5 stars

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Ivonne G.
Rating: 1 out of 5
following a purchase from 26/11/2021
The shipment never arrived. They notified me on December 14 that the shipment had been sent. Sending a message asking for the tracking number, no one answers me. On December 20, I received a message from NACEX that my shipment is in return status. I called NACEX the next day and they told me that the shipment had been in their warehouse since November 30 and they returned it. I understand that we are in Christmas and that the carriers are overwhelmed, however there should be more control by Jamón and Paletilla over their shipments.
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Emilio R.
Rating: 1 out of 5
following a purchase from 27/12/2021
Bad.
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Fernando H.
Rating: 1 out of 5
following a purchase from 10/12/2021
It is a ham that does not seem Iberian and less that the pigs have grazed. I feel deceived, it looks like serrano ham.
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Federico M.
Rating: 5 out of 5
following a purchase from 23/12/2021
Fantastic
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Francisco D.
Rating: 5 out of 5
following a purchase from 26/12/2021
A very good service and the product very good, I already have a place to buy more products from my land to be sent to my other land, I recommend it 100%
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Gemma G.
Rating: 1 out of 5
following a purchase from 25/12/2021
The black hoof was in the photo when I received the order, they were normal, the cheese better the ham normality, disappointed.
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Diego S.
Rating: 5 out of 5
following a purchase from 24/12/2021
Excellent service. I received my order in optimal conditions and within the established deadlines.
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Victor B.
Rating: 5 out of 5
following a purchase from 24/12/2021
Everything very well. The ham very good.
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Laura M.
Rating: 5 out of 5
following a purchase from 21/12/2021
It has turned out very good
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Jose Carlos M.
Rating: 5 out of 5
following a purchase from 18/12/2021
EXCELLENT AT ITS JUST RIGHT POINT, IT'S VERY VERY GOOD
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Agustin P.
Rating: 5 out of 5
following a purchase from 21/12/2021
Unbeatable
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Ignacio R.
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good
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Juan Jose M.
Rating: 5 out of 5
following a purchase from 12/12/2021
very good ham, for the price
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Ismael N.
Rating: 5 out of 5
following a purchase from 04/12/2021
Spectacular. I will buy another...
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Juan Fernando N.
Rating: 1 out of 5
following a purchase from 22/12/2021
The shoulder had no flavor. I regret the purchase.
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Ángel R.
Rating: 5 out of 5
following a purchase from 15/12/2021
Everything perfect and the product very good
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Jesús C.
Rating: 1 out of 5
following a purchase from 22/11/2021
Bad, after making a complaint they offered the return of the products that did not arrive. I tried to contact by phone and after not succeeding I wrote again. The order was 4 products. And 3 arrived, one of them duplicated and two did not arrive. In the end, they have not responded to my complaint. I do not recommend this store.
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Alejandra A.
Rating: 5 out of 5
following a purchase from 24/11/2021
good quality
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Alfonso M.
Rating: 2 out of 5
following a purchase from 18/12/2021
I ordered a 100% Iberian ham and received a 50% Iberian one.
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Carlos A.
Rating: 5 out of 5
following a purchase from 20/12/2021
Everything great, the only downside is the transport company, since it arrived in my city two days that they didn't even load the package in the delivery van
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Antonio Luis L.
Rating: 5 out of 5
following a purchase from 21/12/2021
Good shipment, when I try it I will say
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Albert M.
Rating: 5 out of 5
following a purchase from 22/12/2021
100% Recommendable!!! Super fast shipping, a 10
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Jesus P.
Rating: 5 out of 5
following a purchase from 19/12/2021
Spectacular
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Jorge R.
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast delivery, products of great quality. I recommend!
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Jordi B.
Rating: 5 out of 5
following a purchase from 18/11/2021
Excellent product
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Omar G.
Rating: 5 out of 5
following a purchase from 19/12/2021
Good quality-price ratio, I recommend it!!
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Oscar C.
Rating: 5 out of 5
following a purchase from 19/12/2021
5 kg shoulder. perfect curing and very good flavor. I will definitely repeat
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Alba G.
Rating: 5 out of 5
following a purchase from 19/12/2021
The order arrived in 3 days, in good condition, and the product was very tasty. Recommendable!
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Lucia A.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is tasty and of quality but it arrived green with mold, on the hoof and the outer part. It did not happen to me with the 10 veins. Next year, I will return to the usual product.
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Juan Manuel D.
Rating: 1 out of 5
following a purchase from 22/11/2021
Poor quality product and "dry", a shoulder that cannot be eaten. They did not change the product but told me they would refund 20% but they didn't do that either. I do not recommend buying anything from this company, it is not reliable or serious.
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Iban M.
Rating: 5 out of 5
following a purchase from 21/12/2021
Good quality-price ratio in their products and very efficient in shipping. I will keep ordering, thank you.
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Francisco M.
Rating: 5 out of 5
following a purchase from 19/12/2021
High quality product, fast shipping, very good company.
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Eva D.
Rating: 5 out of 5
following a purchase from 20/12/2021
This is the third time we buy this shoulder. Unbeatable quality/price and an easy and comfortable sales process.
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María Jesús V.
Rating: 1 out of 5
following a purchase from 17/12/2021
It is raw, very little cured.
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Jesus O.
Rating: 5 out of 5
following a purchase from 18/12/2021
Very good service and quality in the products
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Adrián P.
Rating: 5 out of 5
following a purchase from 18/12/2021
Very good product. Fast shipping despite being complicated dates. Whenever I want to gift a ham I already know where to go.
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Mario P.
Rating: 5 out of 5
following a purchase from 20/12/2021
Super fast shipping from one day to the next, very good quality of the order too, good purchase
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Manuel Jacinto D.
Rating: 1 out of 5
following a purchase from 21/12/2021
I had problems with a cheese. I wrote to them but they do not respond. I will not buy again.
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Mª Gloria N.
Rating: 5 out of 5
following a purchase from 03/12/2021
Excellent. Unmatched quality price
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Juan Carlos R.
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast shipping and the product perfect
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