Customer reviews of JamónyPaletilla

Very good product. I will definitely repeat it

The shipping time was a disaster, between when I bought it and when it arrived at my house with a prior complaint email about the wait, I don't remember exactly but at least 10 days, although it was probably two weeks, unacceptable. The ham is fine, acceptable and what is more or less available for this price almost everywhere.

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Somewhat fresh ham for consumption.

I bought a ham from you and it did not meet the characteristics I requested at all, I will not buy from you again, you have disappointed me.

Everything excellent

I made two orders of the same product in the last months, Iberian acorn ham boneless, the first was great, a very good product but the second was nothing like it and I let the seller know who limited himself to replying that the product is the same but that sometimes this happens and it does not turn out well. So now I don't want to risk it again and it's a shame because as I have already mentioned, the first one they sent me was delicious.

Excellent service and great professionalism. I have made several purchases and always a success. It has become my reference supplier.

Good selection of product. Fast shipping. Now I hope the product is good.

Good quality price. Recommendable

This last shoulder that we started a few days ago has nothing to do with the previous one Semba serrano ham.

Excessively cured and dry ham.

Very good and tasty

The quality of the lean meat is GOOD... REGULAR the weight 8.220 Kg. (according to the label) that is a little less than the minimum weight offered. BAD the fat proportion is extremely high.

It is laughable how small the shoulder is, it doesn't even weigh 3 kilos.

Very good the shoulder

There is no way to track the order and they took more than five business days, as well as calling them and they don't answer the phone.

The box arrived destroyed but the ham is good. I only tried it once. Let's see how the rest is. Thank you!!!!

Perfect! They meet the shipping deadlines and deliver quality products, just as indicated in the descriptions.

Everything is great as always

Very good attention, timely delivery and the purchased product is very acceptable.

The delivery was as agreed and the ham very tasty.

Impressive flavor, this is the second one I buy in a week, one for me and another as a gift. Very good!

The attention is exceptional. The prices are unbeatable. Perhaps the shipping times, for sliced ADO product, take a few more days than the five days announced, although it is true that the company warns that due to the high number of orders, these times are extended a bit. In summary, totally satisfied with the quality of what I buy.

The ham is not Iberian from acorn. No hams that are not Iberian enter my house and this one does not measure up. It is a normal serrano ham, nothing more.

Very good purchase

The product is fine. The promotion included a wedge of cheese that I did not receive, I sent a message to claim it and I did not receive a response, after several days of calling they tell me that they will refund me 2 euros for the wedge... anyway...

Good quality price ratio

Everything correct

Very good

Everything perfect and fast. The shoulder is very good. Without a doubt we will repeat.

Good ham, oily, good reddish color, very mild and not intense flavor and smell, very similar to the hams from Guijuelo. Recommendable.

For now (we are just starting the dough and we haven't discovered the bone yet) appearance, smell and flavor are excellent, as well as the packaging it came in.

Perfect

I ordered 6 items and have only received 4. I have claimed and have not received a response.

I bought two Iberian hams and the quality price is unbeatable

Very good product

Very poorly packaged package. The ham is very moist.

The order arrived one day late, they didn't answer calls or emails, to request a solution to the problem since it is a perishable product although it came vacuum-packed, and they respond several days after receiving the goods. I expressed my complaints in the email, and they replied saying that customer service is good and that if they don't answer the phone it's because they are busy. They should attend to the messages from the answering machine and try to resolve the problem on the day it arises and talk to the transport company that failed with the delivery of the order, once received, it is of no use to communicate with you. I hope that when I open the ham packages they are in perfect condition. This way I will have to pay for refrigerated shipping, as there is no guarantee of delivery. In any case, this is the first time this has happened to me with them, and I will continue to buy, if something like this happens again, then I will not buy anymore.

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