Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 5 stars

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J
Juan Carlos S.
Rating: 2 out of 5
following a purchase from 13/05/2025
The ham is too dry and hard, you can tell it is packaged and not cut by hand but by machine.
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Fidel B.
Rating: 5 out of 5
following a purchase from 16/05/2025
Excellent quality/price.
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Pilar B.
Rating: 3 out of 5
following a purchase from 13/05/2025
I expected better flavor
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Manuel M.
Rating: 2 out of 5
following a purchase from 16/05/2025
The slices come very overcooked, as if they were overheated.
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Ildefonso M.
Rating: 3 out of 5
following a purchase from 13/05/2025
Theoretically it is a shoulder of acorn ..... They do not send the black seal confirming it is acorn (I understand it was an oversight). Apart from that, in my case it turned out salty.
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José María G.
Rating: 3 out of 5
following a purchase from 20/05/2025
The product arrived well, a bit dry, but tasty. And the only thing I missed was a label explaining what type of product it is and where it comes from. Maybe it was me who didn't see it. But overall, good.
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Ana Isabel S.
Rating: 1 out of 5
following a purchase from 19/05/2025
1st order a success, 2nd low quality of the products from the Desire Iberico brand and I wanted to give it another chance, with this 3rd and the 100% iberian cebo shoulder from legado the worst I have tried, 80% is bacon, there is hardly any ham and I don't even know which side to cut to see some ham, too cured that it can't even be cut and flavor a 5. Unfortunately, I think this will be my last order here. They also said that in this order they would have a detail for me which they sent in the 2nd and they didn't have it either. I am honestly disappointed.
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Mercedes G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Delicious!
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Ana Belén P.
Rating: 5 out of 5
following a purchase from 16/05/2025
Everything very tasty. The worst was customer service. I sent emails and called. They did not respond. Nowhere.
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Albino C.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very good in the process from order to delivery.
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David M.
Rating: 3 out of 5
following a purchase from 19/05/2025
Not much, quality price bad.
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Miguel Ángel O.
Rating: 5 out of 5
following a purchase from 10/05/2025
Everything is fine, the ham is very good, well cut (thin as we like) and well packaged. I would do it again...
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Octavio P.
Rating: 1 out of 5
following a purchase from 16/05/2025
I bought three spicy sobrasadas from Mallorca. Invoice 08 1583 from 15/05/2025. The three sobrasadas have a bloomed piece and it honestly seems unbelievable that this happens in all three. I have bought from them several times and with this experience I doubt I will repeat any purchase or recommend them to anyone. Thank you
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Antonio M.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good product at a good price
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Alfredo C.
Rating: 5 out of 5
following a purchase from 17/05/2025
Everything correct
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Pablo S.
Rating: 5 out of 5
following a purchase from 12/05/2025
It is perfect, and very tasty
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Jesus M.
Rating: 2 out of 5
following a purchase from 16/05/2025
The shoulder had not been so salty for a long time, for not calling and so on, I will consume it but we did not like it.
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Jose David G.
Rating: 1 out of 5
following a purchase from 16/05/2025
I ordered a ham with approximately 30 months of curing. And they sent me a ham that had just 20 months. It is tender and the label on the ham indicated that it was from week 39/2023 do the math. So it was lacking curing.
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Pep L.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very good product, as always when I buy there.
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Jorge F.
Rating: 1 out of 5
following a purchase from 12/05/2025
I recently bought several things. I was happy until after my last order, I had a problem as not everything arrived that was included and after trying to contact the store by message, phone or email, I receive no response. The after-sales service is terrible, therefore, I do not recommend the purchase, since if you have any problem, they do not respond to it. I have given them more than 2 weeks and still have no news.
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Miguel M.
Rating: 5 out of 5
following a purchase from 16/05/2025
Very fast and easy
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Gregorio M.
Rating: 5 out of 5
following a purchase from 16/05/2025
ok
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Laura M.
Rating: 1 out of 5
following a purchase from 16/05/2025
It has no flavor
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Belvis A.
Rating: 5 out of 5
following a purchase from 11/05/2025
I love it and as long as I have a voucher, coupon or discount, I will continue buying. I appreciate and applaud the "details" like the fuet, the cheese, the pieces of ham and the ham cubes for the stew. Thank you!!
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Jose Antonio M.
Rating: 5 out of 5
following a purchase from 14/05/2025
everything correct
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Juan Maria R.
Rating: 5 out of 5
following a purchase from 10/05/2025
Satisfied with the quality of the ham purchased and with the service
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Juan Carlos M.
Rating: 5 out of 5
following a purchase from 10/05/2025
We really liked the lot, the shoulder is sublime
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María Jesus A.
Rating: 5 out of 5
following a purchase from 10/05/2025
Exquisite 100% Iberian shoulder
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Joxan O.
Rating: 1 out of 5
following a purchase from 14/05/2025
In 10 days I have not received my order.
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Daniel C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Delivery before the stipulated time. Order as described in the ad.
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Emilio R.
Rating: 5 out of 5
following a purchase from 02/05/2025
Everything is fine
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Luis G.
Rating: 5 out of 5
following a purchase from 10/05/2025
IT IS VERY GOOD. FEW HAM BONES
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Nuria P.
Rating: 5 out of 5
following a purchase from 06/05/2025
satisfied with the product
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Alberto G.
Rating: 5 out of 5
following a purchase from 10/05/2025
The best price-quality-service relationship
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Francisco V.
Rating: 1 out of 5
following a purchase from 05/05/2025
A complaint was made for receiving a rather dry and slightly salty iberian ham, from the seller no response for its return. I will not buy more online.
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Angel M.
Rating: 5 out of 5
following a purchase from 08/05/2025
The relationship between quality and price is extraordinary, as is its staff and service
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Pedro N.
Rating: 5 out of 5
following a purchase from 09/05/2025
everything perfect
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Roberto D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Great
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Ramón S.
Rating: 3 out of 5
following a purchase from 14/05/2025
The ham is very salty.
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José Enrique S.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very fast
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