Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
5 8 381 69% 4 1 447 12% 3 786 6% 2 530 4% 1 981 8%

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2, 3 and 5 stars

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J
Jose M.
Rating: 1 out of 5
following a purchase from 04/06/2026
Well, it's not what I expected, the ad says 30 months of curing and the ham is very tender.
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Francisco Javier R.
Rating: 2 out of 5
following a purchase from 09/06/2026
It feels like chewing gum
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Jose V.
Rating: 5 out of 5
following a purchase from 04/06/2026
The 100% Iberian acorn-fed ham is very tasty, we have ordered it a few times, along with the 50% Iberian sliced loin
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Response from JamónyPaletilla
Hello Jose,

Thank you very much for your positive comment. We are glad to know that you enjoyed our 100% Iberian acorn-fed ham and the sliced loin. We hope to see you again soon so you can continue enjoying our products.

Sincerely,
The JamónyPaletilla team.
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Ildefonso M.
Rating: 5 out of 5
following a purchase from 02/06/2026
Everything is very good
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Response from JamónyPaletilla
Dear Ildefonso,

We sincerely thank you for your positive comment. We are glad to know that you are satisfied with your experience and we hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team
M
Mauro Adolfo L.
Rating: 2 out of 5
following a purchase from 12/06/2026
The shipment was good, but upon arrival and tasting the product, it was excessively salty, so I requested a refund. They asked me for photos but no one has responded to me since then, I have read that they have 15 days to return it, the days go by and I know nothing. The uncertainty that is generated I think is not appropriate.
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Fernando M.
Rating: 5 out of 5
following a purchase from 05/06/2026
-
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Response from JamónyPaletilla
Hello Fernando,

Thank you for your comment and for sharing your positive experience. We are glad to know that everything has gone satisfactorily for you.

Sincerely,
The JamónyPaletilla team
C
Carlos A.
Rating: 5 out of 5
following a purchase from 10/06/2026
Everything is fine
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Response from JamónyPaletilla
Dear Carlos,

We sincerely thank you for your comment and for taking the time to share your satisfaction. We are glad to know that everything has gone well and that you had a good experience with us.

Sincerely,
The JamónyPaletilla team
L
Luis Fernando P.
Rating: 1 out of 5
following a purchase from 04/06/2026
In my order, there were three sections, A). Sliced paletilla, very bad, totally salty. B) two spicy sobrasadas, I only received one. C). Ham and paletilla petals, they will be delicious. D) the weights of the envelopes, none has its purchased weight, the heaviest weighs just 100 grams including the packaging and the cardboard which weigh 25 grams. I am not satisfied with anything. You are not serious. Luis F. Peña Rodríguez.
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Enrique F.
Rating: 5 out of 5
following a purchase from 03/06/2026
All the products I have bought so far meet my expectations of good quality-price ratio. I will continue to be a customer.
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Response from JamónyPaletilla
Dear Enrique,

We sincerely thank you for your very positive comment. We are glad to know that our products meet your expectations and we hope to continue accompanying you on your next order.

Sincerely,
The JamónyPaletilla team.
S
Sergio L.
Rating: 3 out of 5
following a purchase from 03/06/2026
On this occasion, the quality is a 6 out of 10. Generally, it is a 7 out of 10. The first orders were an 8 out of 10. It is evident that if they do not take care of the quality of this product it will end up being a 5 out of 10.
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Jose R.
Rating: 5 out of 5
following a purchase from 10/06/2026
good and fast service
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Response from JamónyPaletilla
Dear Jose,

We sincerely thank you for your comment. We are glad to know that you had a good experience with our service. We hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
F
Fernando P.
Rating: 2 out of 5
following a purchase from 28/05/2026
Everything in the order was correct, the product both the cecina was very dry and the ham very salty, I regret it but I will not buy again.
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Antonio Guillermo F.
Rating: 5 out of 5
following a purchase from 29/05/2026
Cut by Jamón and Paletilla at a much better price than cut by Joselito.
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Response from JamónyPaletilla
Hello Antonio Guillermo,

We sincerely thank you for your comment and your evaluation. We are glad to know that you have found an excellent quality-price ratio in our products. Your satisfaction is very important to us.

Sincerely,
The JamónyPaletilla team
T
Toni M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Everything is perfect, the ham shipment is very good, I will repeat right away, thank you
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Response from JamónyPaletilla
Hello Toni,

Thank you very much for your kind words. We are glad to know that you are satisfied with your purchase and the shipment. We hope to see you again soon at JamónyPaletilla.

Sincerely,
The JamónyPaletilla team
L
Luis T.
Rating: 5 out of 5
following a purchase from 09/06/2026
I will have about 5 orders made. Quality product and fast shipping. 100% recommended.
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Response from JamónyPaletilla
Hello Luis,

We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our products and services. Your recommendation is very valuable to us.

Sincerely,
The JamónyPaletilla team
M
Marta A.
Rating: 5 out of 5
following a purchase from 01/06/2026
The ham is great
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Response from JamónyPaletilla
Hello Marta,

We sincerely thank you for your comment and we are glad to know that you are satisfied with our ham. Your opinion is very important to us and motivates us to continue offering quality products.

Sincerely,
The JamónyPaletilla team.
J
Javier Q.
Rating: 5 out of 5
following a purchase from 07/06/2026
It is always a success to buy at Jamón and Paletilla, great service, great product and very good price
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Response from JamónyPaletilla
Hello Javier,

We sincerely thank you for your kind words. We are glad to know that your experience with us has been so positive and that you have found what you are looking for in our products and service. We hope to have the pleasure of serving you again very soon.

Sincerely,
The JamónyPaletilla team
J
Juan I.
Rating: 3 out of 5
following a purchase from 24/05/2026
I ordered a boneless 5J shoulder and the bones did not arrive. Also (although it is tasty) it does not come with the black seal or any label that clearly indicates the brand.
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Jose E.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very good, I have been buying for years and the quality and price are always excellent
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Response from JamónyPaletilla
Hello Jose,

Thank you very much for your words. We are glad to know that our quality and prices have met your expectations over the years. Your trust is very important to us.

Sincerely,
The JamónyPaletilla team
E
Eulalia P.
Rating: 5 out of 5
following a purchase from 28/05/2026
everything is correct
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Response from JamónyPaletilla
Dear Eulalia,

We sincerely thank you for your comment and are glad to know that your experience has been satisfactory. We are here to serve you and hope to earn your trust again in the future.

Sincerely,
The JamónyPaletilla team
M
Maribel R.
Rating: 5 out of 5
following a purchase from 03/06/2026
Good, I will definitely buy again
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Response from JamónyPaletilla
Dear Maribel,

We sincerely thank you for your kind words. We are glad to know that your experience has been positive and we will be happy to assist you again on your next purchase.

Sincerely,
The JamónyPaletilla team.
J
Jesús T.
Rating: 2 out of 5
following a purchase from 28/05/2026
The ham I received has nothing to do with the previous one, the three packages I opened have no flavor of ibérico and have quite a bit of sinew which makes it very unpleasant to eat.
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Luis F.
Rating: 5 out of 5
following a purchase from 27/05/2026
Good service, high quality of the product and a great presentation in the cut. Excellent and highly recommended.
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Response from JamónyPaletilla
Hello Luis,

We sincerely thank you for your kind words. We are glad to know that you have enjoyed the quality of our products and the service. We hope to see you again soon at JamónyPaletilla.

Sincerely,
The boutique team
R
Raul M.
Rating: 5 out of 5
following a purchase from 29/05/2026
High
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Response from JamónyPaletilla
Dear Raul,

Thank you very much for your very positive feedback. We are glad to know that your experience has been satisfactory and that you found what you were looking for in our store.

Sincerely,
The JamónyPaletilla team.
J
Jesús María P.
Rating: 5 out of 5
following a purchase from 28/05/2026
Excellent product
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Response from JamónyPaletilla
Dear Jesús María,

Thank you very much for your kind comment. We are glad to know that our product has met your expectations. We hope to see you again soon in our store.

Sincerely,
The JamónyPaletilla team
R
Roger T.
Rating: 5 out of 5
following a purchase from 03/06/2026
Everything is perfect!
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Patxi G.
Rating: 3 out of 5
following a purchase from 03/06/2026
the last order was a bit drier.
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Javier M.
Rating: 2 out of 5
following a purchase from 03/06/2026
A bit salty
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Julio T.
Rating: 5 out of 5
following a purchase from 29/05/2026
5 stars
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Response from JamónyPaletilla
Hello Julio,

We sincerely thank you for your positive feedback! It is a pleasure to know that you appreciated your experience at JamónyPaletilla. Your satisfaction is our greatest reward.

Best regards,
The boutique team
G
Gabriel R.
Rating: 3 out of 5
following a purchase from 01/06/2026
Correct shipping and within the marked times. But the shoulder was a bit salty.
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Response from JamónyPaletilla
Hello Gabriel,

We sincerely thank you for sharing your experience with us. We are glad to know that the shipping was correct, although we regret that the shoulder did not fully meet your expectations. We hope to serve you again and offer you an even more satisfactory experience on your next purchase.

Sincerely,
The Jamón y Paletilla team.
J
Jose M.
Rating: 3 out of 5
following a purchase from 26/05/2026
Quite salty
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Response from JamónyPaletilla
Hello José,

Thank you very much for sharing your opinion. We appreciate your feedback on the taste of our products and hope you will give us another opportunity in the future to enjoy an even more satisfying experience.

Sincerely,
The JamónyPaletilla team
A
Alfredo C.
Rating: 1 out of 5
following a purchase from 26/05/2026
Items were missing in my order, I wrote and after a week I still haven't received a response. I wrote again yesterday, let's see if they answer me.
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Rafel C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Everything very well packaged, and the paletilla very good
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Response from JamónyPaletilla
Hello Rafel,

We warmly thank you for your positive feedback. We are delighted that our paletilla met your expectations and that you appreciated our packaging.

Sincerely,
The JamónyPaletilla team
E
Emilio F.
Rating: 5 out of 5
following a purchase from 29/05/2026
Order received in just a few days and in accordance with what was offered.
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Response from JamónyPaletilla
Hello Emilio,

We sincerely thank you for your positive comment. We are glad to know that you received your order quickly and that you are satisfied with what you received.

Sincerely,
The JamónyPaletilla team.
J
Jose Maria C.
Rating: 3 out of 5
following a purchase from 31/05/2026
The order arrived in less than 48 hours, very good because at this time of year, the speed for food is appreciated. The loin is very good in taste but a bit over-cured, for being 100% acorn, it can be improved, and I don't give 5 stars because whenever you give (in general) leeway in weight, it NEVER approaches the maximum value, always to the smallest. And in my case, I ordered 2 half loins, both meet this.
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Response from JamónyPaletilla
Hello Jose Maria,

We sincerely thank you for sharing your opinion and for highlighting the quick delivery of your order. We are glad to know that you enjoyed the taste of the loin, and we take note of your comments about the curing and weight, which will help us improve. We hope to serve you better in the future.

Sincerely,
The JamónyPaletilla team
A
Antonio S.
Rating: 5 out of 5
following a purchase from 22/05/2026
A good place to place orders when one does not live in Spain. I would place orders more often if it weren't for the shipping costs. Other online sites send orders over 100 euros without shipping costs. But a good site with good prices and fast shipping. I recommend it.
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Response from JamónyPaletilla
Dear Antonio,

We sincerely thank you for your kind words and for sharing your experience. We are glad to know that you are satisfied with our prices and the speed of our shipping. We value your recommendation and hope to have the pleasure of serving you again in the future.

Sincerely,
The JamónyPaletilla team
F
Francisco Miguel S.
Rating: 3 out of 5
following a purchase from 24/05/2026
The ham is a bit salty, and the bacon is stringy, I have eaten better ones.
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Jaime L.
Rating: 5 out of 5
following a purchase from 21/05/2026
Everything perfect
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Response from JamónyPaletilla
Hello Jaime!

Thank you very much for your excellent rating of 5/5. We are glad to know that everything has been perfect for you. Your satisfaction is our priority, and we hope to see you again soon at JamónyPaletilla.

Best regards,
The JamónyPaletilla team
T
Tomas D.
Rating: 1 out of 5
following a purchase from 31/05/2026
Very raw.
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Jesus D.
Rating: 5 out of 5
following a purchase from 31/05/2026
Fast, but the package came open at one corner....
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Response from JamónyPaletilla
Hello Jesus!

Thank you very much for your rating of 5/5. We regret that the package arrived open at one corner. We appreciate your comments and will work to improve our packaging. We hope to see you again at JamónyPaletilla.

Best regards!
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