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M
Rating: 3 out of 5
I ordered a cut shoulder and it tastes very good although it is almost all lean, there are packages that are all white....
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 3 stars
Reset filtersL
Rating: 1 out of 5
I find it a VERY ordinary ham for what I paid.
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L
Rating: 1 out of 5
Hello Ham without flavor, totally tasteless Just useless ...
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A
Rating: 1 out of 5
I have already sent you 2 emails saying that the ham tastes bad because it came in a delivery van without refrigeration in the middle of June, and therefore, it broke the cold chain.
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J
Rating: 3 out of 5
It doesn't seem to be Iberian, the flavor and texture are not like others I have bought, the shoulder is also excessively dry. What a shame.
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F
Rating: 1 out of 5
Absolutely dry ham
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S
Rating: 3 out of 5
Hello, happy but I did not receive the certificate of the 5j cut shoulder that I bought. In the previous shipment, I did receive it. This raises doubts for me.
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R
Rating: 2 out of 5
The delivery was fine, but I did not like the cut of the ham at all, very long slices and stuck with rubbery strips. The packaging had a lot of plastic and little ham, definitely bad, I did not like it
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J
Rating: 3 out of 5
Ham out of standard, which is not bad for the price, but I expected a little more, it will be at most a field feed, I read on your page that it was a free-range out of standard and you shouldn't say it eats acorns, because it doesn't, I buy the premium from jabugueña which is indeed an acorn out of standard, also the ham came very ugly in cut, the maza deformed, it is the best part of the ham, evidently that is why it does not carry the benito brand, I expected more, regards
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J
Rating: 2 out of 5
It is very dry. It cannot even be cut. A great disappointment
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N
Rating: 3 out of 5
the delivery was very eventful even though I said the day I could receive the order
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E
Rating: 3 out of 5
All ok
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F
Rating: 2 out of 5
An IBERICO that I bought in deboned piece and very soft.
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R
Rating: 3 out of 5
Hello, This time the ham had too much fat Regards
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J
Rating: 1 out of 5
Meets expectations
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J
Rating: 2 out of 5
Among other products I bought, a pack of 10 containers of iberico cebo ham, which is very shocking, the packaging says 100% iberico, but then on the same label it says, ingredients: 100% iberico cebo ham (50% iberica breed), I don't know what this means, but also the mentioned ham has practically no salt, I started a second container in case it was different, but no, it tasted the same, therefore conclusion, a deficient product, especially if you pay 47.50 € per kilo.
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C
Rating: 3 out of 5
It has too much fat for our taste
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A
Rating: 3 out of 5
The ham received (Benito) has a slightly yellowish color in the fat and is a bit rancid.
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L
Rating: 1 out of 5
Misleading advertising, the order has nothing to do with the photo, I received a half ham that looked more like serrano ham than iberian, it's a shame I don't have options to upload photos to compare the internet photo with the photo of the order I received.
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J
Rating: 1 out of 5
Too much bacon, excessive
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A
Rating: 3 out of 5
I bought 50% Iberian shoulder and it does not have the expected flavor, it has a somewhat rancid taste. However, the little pieces of ham that they gave me with the order were of very good quality
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A
Rating: 3 out of 5
The product is good. The transport service is not. It took longer and they do not provide telephone information
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A
Rating: 1 out of 5
I ordered a Benito shoulder but they sent a Desire Iberian shoulder!
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R
Rating: 2 out of 5
I HAVE SENT AN EMAIL TO EXPLAIN IT
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N
Rating: 1 out of 5
Just to say that it is very salty. The shoulder and the iberian ham should always be just right in salt but not too salty and this shoulder is very salty. The purchase did not go well.
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J
Rating: 1 out of 5
they do not answer the phone. they cannot be located
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F
Rating: 1 out of 5
It went bad and they do not respond, I have called, left a voicemail, written and nothing...
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P
Rating: 2 out of 5
The shipment was delayed 5/6 days, I tried to contact them by phone and by email, IMPOSSIBLE NO ONE ANSWERS. My order was for 1 50% iberico acorn ham cut by knife, as the quality was average and salty, the knife cut was good.
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J
Rating: 2 out of 5
The ham is too dry and hard, you can tell it is packaged and not cut by hand but by machine.
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P
Rating: 3 out of 5
I expected better flavor
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M
Rating: 2 out of 5
The slices come very overcooked, as if they were overheated.
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I
Rating: 3 out of 5
Theoretically it is a shoulder of acorn ..... They do not send the black seal confirming it is acorn (I understand it was an oversight). Apart from that, in my case it turned out salty.
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J
Rating: 3 out of 5
The product arrived well, a bit dry, but tasty. And the only thing I missed was a label explaining what type of product it is and where it comes from. Maybe it was me who didn't see it. But overall, good.
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A
Rating: 1 out of 5
1st order a success, 2nd low quality of the products from the Desire Iberico brand and I wanted to give it another chance, with this 3rd and the 100% iberian cebo shoulder from legado the worst I have tried, 80% is bacon, there is hardly any ham and I don't even know which side to cut to see some ham, too cured that it can't even be cut and flavor a 5. Unfortunately, I think this will be my last order here. They also said that in this order they would have a detail for me which they sent in the 2nd and they didn't have it either. I am honestly disappointed.
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D
Rating: 3 out of 5
Not much, quality price bad.
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O
Rating: 1 out of 5
I bought three spicy sobrasadas from Mallorca. Invoice 08 1583 from 15/05/2025. The three sobrasadas have a bloomed piece and it honestly seems unbelievable that this happens in all three. I have bought from them several times and with this experience I doubt I will repeat any purchase or recommend them to anyone. Thank you
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J
Rating: 2 out of 5
The shoulder had not been so salty for a long time, for not calling and so on, I will consume it but we did not like it.
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J
Rating: 1 out of 5
I ordered a ham with approximately 30 months of curing. And they sent me a ham that had just 20 months. It is tender and the label on the ham indicated that it was from week 39/2023 do the math. So it was lacking curing.
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J
Rating: 1 out of 5
I recently bought several things. I was happy until after my last order, I had a problem as not everything arrived that was included and after trying to contact the store by message, phone or email, I receive no response. The after-sales service is terrible, therefore, I do not recommend the purchase, since if you have any problem, they do not respond to it. I have given them more than 2 weeks and still have no news.
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L
Rating: 1 out of 5
It has no flavor
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