JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Honestly, it has been a huge disappointment. What should be gourmet Iberian is not even close, it is not even sure to be Iberian, and the gourmet slicing is machine-made and that's it. As I said, what a disappointment, obviously I will not repeat and I totally advise against it. The pity is that I ordered 20 packets of 100 grams, because it was supposed to be the boneless shoulder. And I have 17 left, which for what each one has cost me, seems like armed robbery. Anyway, I hope this review can help someone not to make the same mistake I did.
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Balbino Teofilo H.
Rating: 1 out of 5
following a purchase from 14/02/2025
MAX 50% OF THE HAM IS FAT, IF YOU TELL ME WHERE I CAN SEND A VIDEO, I WILL SEND IT, BUT IT TASTES VERY GOOD.
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Elena R.
Rating: 1 out of 5
following a purchase from 15/02/2025
It is a shoulder full of fat.
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Ramon S.
Rating: 1 out of 5
following a purchase from 16/02/2025
I placed orders on Friday and Saturday, the following Friday Nacex calls me to arrange a delivery for Monday, that delivery company has no seriousness or shame, it is the second time they have done this to me, I feel bad because Jamón and shoulder have good products but with that delivery company it is impossible to buy food products.
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Iban G.
Rating: 1 out of 5
following a purchase from 16/02/2025
The shoulder has very low quality. Tastes like serrano shoulder.
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Beatriz G.
Rating: 1 out of 5
following a purchase from 04/02/2025
I did not like the experience.
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Manuel S.
Rating: 2 out of 5
following a purchase from 12/02/2025
The ham tastes like pork, don't laugh, it makes sense. If it is cured and tastes like pork... it could be due to lack of salt in the drying, or little curing time... really from Pozo, I didn't expect that.
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Jose Angel H.
Rating: 1 out of 5
following a purchase from 13/12/2024
They are scammers, my order never arrived and no one answers calls or emails, I don't know where my hams are or where my money is, as I said they don't respond to anything, neither phone nor emails, they must be busy scamming and stealing.
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Montserrat L.
Rating: 3 out of 5
following a purchase from 06/02/2025
In the order, I asked them to include the chopped bone but they didn't do it.
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Rafael C.
Rating: 3 out of 5
following a purchase from 11/02/2025
Yes, it's fine, although I haven't tried it yet. Thank you. Best regards.
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Carmen T.
Rating: 1 out of 5
following a purchase from 10/02/2025
The shoulder is inedible, it looks like raw meat.
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Rosana M.
Rating: 1 out of 5
following a purchase from 11/02/2025
The shoulder came all with fat and barely any ham.
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Fernando B.
Rating: 3 out of 5
following a purchase from 01/02/2025
It has been cut with too much bacon.
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Antonio V.
Rating: 1 out of 5
following a purchase from 10/02/2025
Very dry hollow areas, and the mass is all fat, there is hardly any meat.
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Gabriel M.
Rating: 2 out of 5
following a purchase from 04/02/2025
The taste of the ham is very good, but the amount of fat is impressive, you lose a lot of the ham removing that fat
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Daniel O.
Rating: 3 out of 5
following a purchase from 04/02/2025
The Ham and the cut are correct, the presentation format is adequate, but the quantity is very scarce... from one ham, I only received 24 packets, for a price of 133 euros it seems like little product.
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Juan Antonio G.
Rating: 1 out of 5
following a purchase from 08/02/2025
I already sent a letter to Jamón and shoulder and Sánchez Romero Carvajal and from what I see neither of them have read it. In my order, I requested pancetta and I received 80% is all white bacon and 8 centimeters thick and that is not the photo they put on their page, it shows pancetta with lean and thick between 3 or 4 centimeters. I have the order waiting for you to kindly collect it while sending me the pancetta that is shown in the photo and sending an invoice that states what product, kgs, and price. Hoping to continue operating with you and be satisfied. I await your prompt news, regards.
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Jaime T.
Rating: 2 out of 5
following a purchase from 09/02/2025
too dry the ham is not at the optimal point
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Ginés O.
Rating: 1 out of 5
following a purchase from 26/01/2025
Poorly cut (thick), the 70g packets took longer than promised to deliver. Never again.
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Francisco P.
Rating: 1 out of 5
following a purchase from 05/02/2025
We had to throw it away, it was completely raw.
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Francisco H.
Rating: 2 out of 5
following a purchase from 05/02/2025
They did not deliver the order nor did they contact me.
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Javier M.
Rating: 1 out of 5
following a purchase from 03/02/2025
Customer service is nonexistent. The carrier delivered the order to the wrong address and we had to manage the problem ourselves. On top of that, what they sold us as an 'offer' was a dry ham that they wouldn't sell in person. It's a hassle to try to contact again. Be wary. Never again. I recommend contacting by phone before buying to test the 'Customer Service' you will find if there are problems.
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Juan T.
Rating: 3 out of 5
following a purchase from 04/02/2025
Not bad
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Jose C.
Rating: 3 out of 5
following a purchase from 02/02/2025
I was a little disappointed because I have been buying 50% iberian acorn ham from different websites for years, and this time I ordered the 100% iberian expecting more flavor and more infiltrated fat and the one I received has an acceptable flavor, but it is very lean, very cured and without any infiltrated fat. It is good, I have not complained about anything, but I was a little disappointed, due to the price increase over the 50% I expected some difference for the better.
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Cay H.
Rating: 3 out of 5
following a purchase from 20/01/2025
On January 20 I bought an iberian loin and the preferred consumption date was before 18-01-2025.
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Diego M.
Rating: 3 out of 5
following a purchase from 29/01/2025
Goods delivered 6 days after the order date (from Wednesday........ to the following Tuesday)
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Juan José B.
Rating: 2 out of 5
following a purchase from 30/01/2025
good flavor and quality, but very cured and somewhat dry.
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Avelino G.
Rating: 1 out of 5
following a purchase from 20/01/2025
The order took more than 10 days to arrive.
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Jose Juan V.
Rating: 1 out of 5
following a purchase from 25/01/2025
The ham arrived dry and very salty. I'm sorry but I do not recommend this website for buying hams.
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Maria Del Mar A.
Rating: 1 out of 5
following a purchase from 26/01/2025
I received the sliced ham as I had ordered but the person who sliced it removed the fat without asking. An Iberian without its fat...
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Juan Bautista C.
Rating: 3 out of 5
following a purchase from 24/01/2025
Too much ripeness for a 5J
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José Carlos R.
Rating: 2 out of 5
following a purchase from 24/01/2025
I already mentioned it to you by email
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Ivana Rz P.
Rating: 2 out of 5
following a purchase from 24/01/2025
The shoulder is smaller than in the description
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Jose Antonio G.
Rating: 1 out of 5
following a purchase from 21/01/2025
The piece is inedible, hard as a rock, cannot be eaten, it doesn't matter where you make the cut.
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Raúl R.
Rating: 1 out of 5
following a purchase from 18/01/2025
I requested a 100% Iberian shoulder that was not too cured or too fatty. It came very hard, all fat and salty. I requested a return and they replied that I should send them photos to claim from their manufacturer. Something that I do not find correct. I purchased the product from this company and they are the ones who have to respond and have the responsibility to solve this. And not wait for their supplier.
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Delia F.
Rating: 2 out of 5
following a purchase from 22/01/2025
Every time you send fresher and less cured hams, full of bacon. This last order that was supposedly better ham is undercured and tastes like plastic. I am very disappointed, to be honest
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Josep R.
Rating: 1 out of 5
following a purchase from 22/01/2025
Customer service is nonexistent, no matter how much you call they always tell you at this moment we cannot assist you, but they are not capable of assisting you, very bad.
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Juan M.
Rating: 3 out of 5
following a purchase from 13/01/2025
Satisfaction with the product, it has good taste and price... somewhat dissatisfied with the shipping as it took me a while to receive it
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Jordi T.
Rating: 2 out of 5
following a purchase from 17/01/2025
I bought two identical products as a gift, and there was a big difference (almost 1kg) between the two.
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Juan Carlos B.
Rating: 3 out of 5
following a purchase from 20/01/2025
To be honest, I would say that the quality-price ratio is acceptable but the piece I got was very dry and salty. I wouldn't buy again
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