JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Cured loin in parts, they changed it for me and it is similar now it is poorly cured whole. The transport company GLS is a disaster, Nacex is great. Thank you.
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Ibon C.
Rating: 3 out of 5
following a purchase from 29/07/2024
Overall everything is fine, the cheeses are very tasty, I haven't tried them all, I tried the loin and I didn't like it, it seemed very plain, it had no fat streaks in the middle, dry, a real shame
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Santiago H.
Rating: 2 out of 5
following a purchase from 28/07/2024
It is from black leg but the hooves have fallen off, which gives it a good appearance and at first glance indicates its origin, it is like the discarded black leg hams, as if they were selling hams with defects, and the weight somewhat lower than contracted weighed 7.4kg and I bought between 7.5 and 8.0 kg this ham should be in the lower scale that they sold of 7.9 and 7.5kg It was for a gift and I had to buy another one from a more serious company and leave this one for myself. The flavor is good but here everything is valued and especially in this category of hams
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Josep P.
Rating: 3 out of 5
following a purchase from 22/07/2024
The shoulder a bit tender and salty
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Dolores U.
Rating: 2 out of 5
following a purchase from 18/07/2024
The ham can be eaten but it is not at all what we expected we asked for it not to be very dry and it was very dry and the quality very just
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Leopoldo L.
Rating: 1 out of 5
following a purchase from 17/07/2024
They need to warn that the products are sent unrefrigerated as they can spoil.
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Eugenio S.
Rating: 2 out of 5
following a purchase from 18/07/2024
This time the shoulder does not have the quality of other times. Excessively cured and as if recooked by the heat
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Sergio F.
Rating: 2 out of 5
following a purchase from 17/07/2024
THE HAMS HAVE NOT ARRIVED LIKE OTHER TIMES THE WEIGHT IS LOWER AND THE DEBONING IS NOT GOOD
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Judit S.
Rating: 1 out of 5
following a purchase from 15/07/2024
The transport had many setbacks, they lied saying we were not home; in parallel, I opened an incident with Jamón y Paletilla and no response. When the order arrived, it was in bad condition.
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Antonio G.
Rating: 1 out of 5
following a purchase from 13/07/2024
It was hard inedible, in fact and sadly my dogs are eating it.
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Jose A.
Rating: 2 out of 5
following a purchase from 08/07/2024
They haven't even read my comments in the order, and if I'm wrong, they ignored them.
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Emilio G.
Rating: 3 out of 5
following a purchase from 07/07/2024
I wasn't convinced this time, I ordered a high-performance navidul ham sliced and the 2 packs I opened were undercured and too salty, and I opened one of the blocks and it had less salt but tasted like nothing more than meat with salt. The thing is I ordered those blocks again because in the previous order the quality-price was better than many bought in the deli, but this time at least it wasn't like that
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Lourenzo C.
Rating: 1 out of 5
following a purchase from 09/07/2024
I bought an offer of sliced Iberian ham. When I opened it and tried it, it was excessively salty and dry. I will not repeat.
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Vicente S.
Rating: 3 out of 5
following a purchase from 05/07/2024
Ham too salty
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Secundino P.
Rating: 2 out of 5
following a purchase from 04/07/2024
My last purchase was a disaster, I only had bacon (I thought I wouldn't find beta). I will buy again, but not this brand. I will repeat from previous ones that were 10.
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Juan A.
Rating: 2 out of 5
following a purchase from 01/07/2024
Salty, and boneless to the extreme. I will not buy this type again.
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Didac A.
Rating: 2 out of 5
following a purchase from 30/06/2024
One of the two hams I received is lighter than what I ordered. The invoice/order clearly states that the piece is 5-5.5k. I received one of 4.5 to 5. I feel deceived and I bought 2 units.
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Miguel R.
Rating: 3 out of 5
following a purchase from 30/06/2024
The lack of information for delivery. Why do I have to investigate where the order is when I supposedly have to receive it at my home? Why do I have to travel to the other side of town to pick it up?
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Guillermo C.
Rating: 3 out of 5
following a purchase from 27/06/2024
I bought a DM cheese, exceptional, very good, also a hard ham (the second one I buy) this one is very dry... Exceptional flavor.. But very dry, what a pity,.. I will repeat, we all make mistakes, if the disappointment repeats.. It will be there.
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Pedro Pablo H.
Rating: 1 out of 5
following a purchase from 28/06/2024
It is not a bodega shoulder... it is raw meat.
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Maria Josefa M.
Rating: 2 out of 5
following a purchase from 23/06/2024
The Benito cebo shoulder has turned out quite bland.
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Margarita P.
Rating: 2 out of 5
following a purchase from 26/06/2024
too dry and salty
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Gloria A.
Rating: 1 out of 5
following a purchase from 23/06/2024
You have sent me for the second time a product that was not requested.
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Antonia R.
Rating: 2 out of 5
following a purchase from 25/06/2024
It's not as good as I expected considering 50% Iberian breed
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Xesc B.
Rating: 1 out of 5
following a purchase from 16/06/2024
Ordered on June 16 and arrived on July 2. Calls on several occasions without obtaining a solution, with errors on two occasions regarding the customer account, not receiving an email of departure or from the transport company and also without providing any type of compensation to the customer for the poor service, customer service is null.
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José R.
Rating: 1 out of 5
following a purchase from 22/06/2024
Uncured serrano shoulder and totally tasteless, and they are not able to solve the problem, what a scam...
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Begoña M.
Rating: 1 out of 5
following a purchase from 24/06/2024
TASTES ABSOLUTELY NOTHING, NOT EVEN GOOD FOR STEWING.
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Rui M.
Rating: 2 out of 5
following a purchase from 18/06/2024
A disappointment, Iberian with a taste of Serrano. It's sad.
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Tomas I.
Rating: 3 out of 5
following a purchase from 15/06/2024
Difficulty (rather impossibility) to communicate with the company. Parallel promotion of cheese lamentable.
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Saturnino R.
Rating: 2 out of 5
following a purchase from 15/06/2024
It's very dry.
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Felix V.
Rating: 1 out of 5
following a purchase from 04/06/2024
It was salty, few fat infiltrations and dry, I will not buy it again.
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Pauwels Y.
Rating: 1 out of 5
following a purchase from 26/05/2024
I have not received my order after 3 weeks.
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Jordi G.
Rating: 1 out of 5
following a purchase from 30/05/2024
Hello good morning I am not happy since I had to go pick up the ham package from the transport company and also I did not have the option to pay by card.
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Isaac P.
Rating: 1 out of 5
following a purchase from 31/05/2024
The weight of the shoulder is less than what I paid. It weighed 4.3 kg and the purchase was from 4.50 to 5.00 kg
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Maria P.
Rating: 3 out of 5
following a purchase from 01/06/2024
The shoulder very hard but with good flavor
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Angelo R.
Rating: 1 out of 5
following a purchase from 30/05/2024
Very disappointed with this ham that had more than 60% fat!!! I have to sell at a loss :-((
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Josep C.
Rating: 3 out of 5
following a purchase from 31/05/2024
evidently it is not what I normally buy, but I thought the shoulder wouldn't be so 'just' in quality, for next time I know, thank you.
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Julian P.
Rating: 1 out of 5
following a purchase from 31/05/2024
Fresh products cannot be paired like that since when they arrive in the heat they are not in good condition
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Miguel Gabriel R.
Rating: 1 out of 5
following a purchase from 26/05/2024
I bought a boneless shoulder 5 jotas, the taste and texture have nothing to do with the authentic taste of a real 5 jotas, hence the price, I found it economical, but cheap is expensive when there is no quality in the product
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