Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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M
Miren L.
Rating: 3 out of 5
following a purchase from 27/05/2024
Both the ham and the sausage are too tender
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Misael J.
Rating: 2 out of 5
following a purchase from 27/05/2024
This time the shoulder is very dry.
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Paqui P.
Rating: 3 out of 5
following a purchase from 20/05/2024
The part we started was a bit dry although with good flavor, we hope the other side is juicier
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Maria Luisa C.
Rating: 1 out of 5
following a purchase from 26/05/2024
The shoulder I ordered sliced was not all from the same piece and I asked for a sliced shoulder not loose packets
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César R.
Rating: 3 out of 5
following a purchase from 25/05/2024
I initiated a complaint because the shoulder is a bit salty and they are processing it in an agile and professional manner and I am waiting for the resolution
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Miguel D.
Rating: 2 out of 5
following a purchase from 20/05/2024
I think it's a bit dry and makes it harder to eat. Taste is fine.
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Víctor Manuel M.
Rating: 2 out of 5
following a purchase from 21/05/2024
Grateful for the speed of delivery, but very disappointed with the weight of the Capa Negra Iberian loin, I paid more than 82€ per kilo, it didn't weigh anywhere near what was advertised.
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Félix S.
Rating: 1 out of 5
following a purchase from 18/05/2024
I did not like the ham they sent me salty and poorly cured
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José Manuel M.
Rating: 1 out of 5
following a purchase from 10/05/2024
Hello, this last ham I bought is not very good, it is not tasty, I know it is a cheaper ham, but I have bought others at this price and less, much better. Thank you
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Joan S.
Rating: 2 out of 5
following a purchase from 15/05/2024
It's very very dry, at the limit of being able to eat it.
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Cristiano P.
Rating: 3 out of 5
following a purchase from 14/05/2024
Good, but not what I expected!!! For next time I will buy a boneless, but Iberian. With more infiltrated fat!!! Thank you
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Darko R.
Rating: 1 out of 5
following a purchase from 12/05/2024
I am not satisfied at all. They delivered 500-600 gr less than I ordered, they agree to refund the difference but so far nothing has moved. No refund. I am making a second refund request. They take customers for fools. I do not recommend them at all.
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Néstor G.
Rating: 1 out of 5
following a purchase from 05/05/2024
The bones of the ham were not vacuum packed and arrived with ants in the shipping box.
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Joan B.
Rating: 2 out of 5
following a purchase from 28/04/2024
The ham itself has a good taste... I told them I didn't like dry ones and it arrived super dry and mega smeared with oil to disguise it, you almost need a chainsaw to cut it... the next one that arrives like this I will return.
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Joaquin R.
Rating: 3 out of 5
following a purchase from 29/04/2024
Opinion on field-fed 100% Iberian shoulder Dehesas Reunidas D.O. Los Pedroches 3.8KG, fat good, texture good, flavor bland, tastes like nothing, I have bought 6 different shoulders on this website, I will not repeat this one.
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Manuel S.
Rating: 3 out of 5
following a purchase from 27/04/2024
This time it comes better, the previous one was very frustrating, the quality of the ham varied according to the package, some very salty and others not. I am convinced that they were not all from the same leg and packages only with little pieces. I hope this one is better quality.
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Veronica G.
Rating: 3 out of 5
following a purchase from 03/04/2024
In terms of flavor it is very good, but it has a lot of bacon and several people have complained to me
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Jose Moises F.
Rating: 3 out of 5
following a purchase from 27/04/2024
I paid nearly 200 euros for a supposedly acorn-fed and 100% Iberian sliced ham. The ham was horrible and salty. Luckily, the return was without problems.
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Ismael R.
Rating: 3 out of 5
following a purchase from 19/04/2024
Ham for daily use, I expected more from a Duroc Ham, I started the ham from the thinnest part and it has no fat and very little flavor. It's worth betting on a 50% field-fed and you won't fail. In short, a daily ham.
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Josep A.
Rating: 3 out of 5
following a purchase from 23/03/2024
I buy many times the last ham was not as I expected! The service was very fast!
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Ángel L.
Rating: 1 out of 5
following a purchase from 14/04/2024
I bought a shoulder brand deseo ibérico black ribbon and it is just fat.
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Miguel Angel A.
Rating: 2 out of 5
following a purchase from 03/04/2024
The 50% Iberian ham slices looked good but were quite salty in taste.
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Lucia A.
Rating: 3 out of 5
following a purchase from 10/04/2024
As always, excellent product quality but they forgot my order and, 24 hours before leaving for a trip, I had to call. The order had not been processed and they sent it urgently, the following Saturday. Good reaction but I lost the day of the trip waiting for the carrier.
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Rosa Maria L.
Rating: 1 out of 5
following a purchase from 10/04/2024
Until now my opinion was excellent, but the last order I made of CHICHARRONES was the worst, receiving them, trying them and directly to the trash. They were inedible. I will not buy again.
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Rafael G.
Rating: 2 out of 5
following a purchase from 08/04/2024
The product (a boneless shoulder 50% Iberian breed) came loose inside the box without any type of support or padding, it was very loose. On the other hand, the meat of the product is as described but not the curing, it came very fresh. The flavor of the product is very mild, barely tasteless. I imagine not all products are the same, I only speak of a specific one I received.
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Fernando S.
Rating: 2 out of 5
following a purchase from 02/04/2024
Very dry and quite hard. In taste, it deserves no more than a 3 out of 10. I will not buy any more.
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Joao Z.
Rating: 3 out of 5
following a purchase from 04/04/2024
It's a bit salty, but tasty.
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Manuel G.
Rating: 2 out of 5
following a purchase from 04/04/2024
I assumed that hams outside the norm are from Iberian pigs raised freely with acorns, but that for certain circumstances do not meet the standards for certification and labeling as IBERICO de Bellota. The ham I got by chance neither smells, nor tastes, nor looks, nor reminds you that its ancestors were Iberian, nor that it has tasted many acorns in its unfortunate life. Very disappointed.
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Begoña P.
Rating: 3 out of 5
following a purchase from 01/04/2024
This time the shoulder was too dry and salty. I have been buying them for a long time and this had never happened to me. That's why I give it three stars. But this time it doesn't deserve even one.
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Ignacio R.
Rating: 2 out of 5
following a purchase from 01/04/2024
There has been no way to contact the company by phone.
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Marisa J.
Rating: 2 out of 5
following a purchase from 26/03/2024
I ordered among several products morcilla from Jaén, because I am from there, although I no longer live there. It has nothing to do with the morcillas from Jaén. The rest of the product is not bad quality.
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María Jesús M.
Rating: 2 out of 5
following a purchase from 29/03/2024
It's very salty.
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Juanjo S.
Rating: 1 out of 5
following a purchase from 29/03/2024
Without much flavor, I definitely will not buy on this page again. Ibericomio was great, I wanted to innovate with this page and the experience was terrible.
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David T.
Rating: 1 out of 5
following a purchase from 29/03/2024
The tablets are super dry, I don't even know if they can be returned...
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Antonio A.
Rating: 1 out of 5
following a purchase from 27/03/2024
The boneless ham has a lot of fat, and when I say a lot I mean too much. In other occasions it was fine.
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Jose Luis A.
Rating: 1 out of 5
following a purchase from 18/03/2024
Ham hard on one side and on the other, almost all fat, also holes in the meat all the hole and its surroundings black, as if it were spoiled, bad taste.
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José Antonio L.
Rating: 2 out of 5
following a purchase from 19/03/2024
TOO SALTY.
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Jose Manuel H.
Rating: 2 out of 5
following a purchase from 12/03/2024
ham too cured and hard
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Xavi L.
Rating: 3 out of 5
following a purchase from 15/03/2024
One of them a little salty. Quality price good
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Miguel E.
Rating: 1 out of 5
following a purchase from 18/03/2024
Frankly, I am very disappointed. It has been a shoulder full of bacon and with hardly any lean. That is to say, I paid for a kilo of bacon at about 15 €. It seemed like a scam to me because I am sure that the 'master ham makers' know very well if the piece is balanced or is all fat. The only one who is pleased is my dog. I will not recommend this place.
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