Customer reviews of JamónyPaletilla

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Fernando F.

Rating: 1 out of 5

Published on 04/01/2024 à 14h53 following a purchase from 23/12/2023

The purchased shoulder of poor quality. This year the purchase was a disaster. Poor quality.

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Sara F.

Rating: 3 out of 5

Published on 04/01/2024 à 12h13 following a purchase from 24/12/2023

It is hard and salty. I have bought other hams from that brand and I have never had this issue.

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Fernando M.

Rating: 3 out of 5

Published on 04/01/2024 à 10h53 following a purchase from 20/12/2023

The shoulder is very good but I am fed up with bacon, I have photos, thank you.

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Jose Manuel A.

Rating: 1 out of 5

Published on 03/01/2024 à 20h05 following a purchase from 22/12/2023

Very good ham

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Empresa Bassos G.

Rating: 3 out of 5

Published on 03/01/2024 à 08h47 following a purchase from 21/12/2023

The shipment was quick, but the invoice is not correct and I have written to them 3 times requesting that they change the tax details and they do not respond.

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Sergio R.

Rating: 2 out of 5

Published on 03/01/2024 à 06h24 following a purchase from 19/12/2023

About the shipment perfect, within the indicated deadlines. I ordered a shoulder that weighed between 4-4.5 kg and I received one of 3.85 kg with straps, packaging, etc. I complained and they changed it for me, very quickly, my surprise when it arrives and weighs 100g more... I think if I complain it is to take it into account and send the shoulder with its correct weight, not that even the second time it has its weight... anyway, not buying again solves it.

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Francesc M.

Rating: 1 out of 5

Published on 02/01/2024 à 16h48 following a purchase from 24/11/2023

We bought 15 batches of shoulders and in 1 of them the small sausages and cheese were missing. We sent an email explaining what happened and they haven't even bothered to respond to the incident. Poor after-sales service

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Plinio Alberto G.

Rating: 2 out of 5

Published on 02/01/2024 à 16h08 following a purchase from 13/12/2023

Very fresh shoulder not suitable for consumption due to lack of curing on any of its sides.

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Azahara C.

Rating: 2 out of 5

Published on 02/01/2024 à 13h23 following a purchase from 26/11/2023

I made a couple of orders, it took 2 weeks to arrive, it was very difficult to contact them both by phone and by email. The product itself was not bad.

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Carlota Azahara El C.

Rating: 2 out of 5

Published on 02/01/2024 à 13h22 following a purchase from 26/11/2023

I made a couple of orders, it took 2 weeks to arrive, it was very difficult to contact them both by phone and by email. The product itself was not bad.

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Manuel P.

Rating: 3 out of 5

Published on 02/01/2024 à 12h11 following a purchase from 10/12/2023

Everything very well, better than expected for the price. I recommend buying.

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Ivan P.

Rating: 3 out of 5

Published on 02/01/2024 à 12h10 following a purchase from 21/12/2023

Very good, great quality.

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Francisca G.

Rating: 2 out of 5

Published on 01/01/2024 à 17h30 following a purchase from 13/12/2023

The ham, the lower layer has too much fat. Half of the weight is discarded. It's a shame considering the amount of packets bought, 25.

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Francisco Jose P.

Rating: 3 out of 5

Published on 28/12/2023 à 17h16 following a purchase from 24/11/2023

The package arrived open, three items were missing, two weeks later they sent me two of them after I complained, the third one I have given up as lost.

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Carlos A.

Rating: 1 out of 5

Published on 27/12/2023 à 22h25 following a purchase from 11/12/2023

Product in bad condition, and they do not take responsibility

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Rústicas G.

Rating: 1 out of 5

Published on 27/12/2023 à 16h11 following a purchase from 18/12/2023

The order was not delivered on time despite having indicated that it was essential

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John C.

Rating: 2 out of 5

Published on 27/12/2023 à 15h04 following a purchase from 16/12/2023

salty

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José Antonio S.

Rating: 3 out of 5

Published on 27/12/2023 à 13h48 following a purchase from 14/12/2023

The product arrived with dents or scratches on the board, due to poor packaging, when I buy something the first thing I expect is for it to arrive with better packaging, not as if it were a returned product (which may be the case). Other than that, the product meets its functions well.

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Francisco José B.

Rating: 1 out of 5

Published on 27/12/2023 à 13h24 following a purchase from 11/12/2023

I am still waiting for a Iberian acorn loin order to be picked up for return, it arrived hard with stone

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Victoria C.

Rating: 1 out of 5

Published on 27/12/2023 à 12h58 following a purchase from 13/12/2023

ON THIS OCCASION, VERY SALTY, BADLY CUT AND BAD PRESENTATION. IT IS 5J THAT'S WHY I BUY IT, FOR THE SUPPOSED GUARANTEE. I HAVE BEEN CALLING SINCE DECEMBER 21, THEY DO NOT ANSWER THE PHONE OR THE MESSAGES SENT

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Maria Teresa S.

Rating: 1 out of 5

Published on 27/12/2023 à 12h37 following a purchase from 18/12/2023

This evaluation is exclusively about this last order I made. The rest of the orders, in my opinion quite a few, have been satisfactory and without any problem. I only refer to this last order, where the ham that was sent to me is hard and dry...

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Franciscisco N.

Rating: 1 out of 5

Published on 27/12/2023 à 09h54 following a purchase from 19/12/2023

THE DELIVERY WAS SHAMEFUL ALL THE BOXES BROKEN

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Pedro M.

Rating: 1 out of 5

Published on 27/12/2023 à 09h16 following a purchase from 16/12/2023

A package got lost, the Navidul ham tasteless, no flavor

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Sonia G.

Rating: 1 out of 5

Published on 27/12/2023 à 09h07 following a purchase from 18/12/2023

They sent me a cheese I didn't order, of lesser weight and they say it's of the same quality and that in another order they will refund the weight difference. I request a return and they do not respond. The Jabugo shoulder is very hard and dry. I won't buy more!!!

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Maite V.

Rating: 1 out of 5

Published on 26/12/2023 à 23h48 following a purchase from 13/12/2023

4

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Alicia V.

Rating: 2 out of 5

Published on 26/12/2023 à 15h14 following a purchase from 14/12/2023

They took 6 days to deliver and the ham is a bit salty, honestly, the experience has not been good at all.

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María Belén P.

Rating: 1 out of 5

Published on 26/12/2023 à 10h26 following a purchase from 05/12/2023

The ham packages do not say where they are from, they do not bring identifying labels, I also ordered a batch of Los Romeros de Jabugo and they sent me another from Ecija, nothing worth buying, it's a scam.

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Emilio A.

Rating: 2 out of 5

Published on 25/12/2023 à 18h49 following a purchase from 14/12/2023

The quality of the products is far below what I expected.

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Elisabeth M.

Rating: 1 out of 5

Published on 25/12/2023 à 18h19 following a purchase from 14/12/2023

Delighted with the order, very fast, I will buy again

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Eva C.

Rating: 1 out of 5

Published on 25/12/2023 à 17h37 following a purchase from 13/12/2023

Everything perfect

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Jose V.

Rating: 3 out of 5

Published on 25/12/2023 à 17h32 following a purchase from 13/12/2023

The whole family is happy with our perfect order.

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Lino M.

Rating: 1 out of 5

Published on 25/12/2023 à 17h23 following a purchase from 14/12/2023

I bought a 50% Iberian breed acorn-fed ham and I received a piece of meat, uncured...

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Catiana E.

Rating: 1 out of 5

Published on 25/12/2023 à 17h11 following a purchase from 15/12/2023

They have not refunded me the money for a shoulder of minimal quality and some inedible raw sausages. I returned it less than 24 hours after receiving it. I still do not have the money refunded. Very unhappy. I hope to see my refund on the 26th as soon as possible. I am very upset

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Francisco R.

Rating: 2 out of 5

Published on 25/12/2023 à 15h24 following a purchase from 07/12/2023

The problem does not lie in their service, but the ham I purchased as a gift, Navidul 7-8 kg, was not well cured, it lacked curing. I have complained, we will see what happens.

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Pablo C.

Rating: 1 out of 5

Published on 25/12/2023 à 13h07 following a purchase from 08/12/2023

They delivered it to me 10 days later ruining a celebration. The 400g cheese was 300 and a bit; the shoulder pure bacon. I requested the return and a week later they haven't even responded.

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Alejandro C.

Rating: 3 out of 5

Published on 25/12/2023 à 13h04 following a purchase from 14/12/2023

It has a very good taste but the texture is lacking, it is too hard.

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Jose Francisco C.

Rating: 1 out of 5

Published on 25/12/2023 à 12h39 following a purchase from 14/12/2023

I don't know if it was the purchasing company or the transport, but it was a disaster

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María Dolores S.

Rating: 1 out of 5

Published on 25/12/2023 à 10h54 following a purchase from 12/12/2023

It's been more than two weeks and I still haven't received the order... And very poor information about its status

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Antonio R.

Rating: 1 out of 5

Published on 23/12/2023 à 09h39 following a purchase from 12/12/2023

It's good, just good

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Hugo P.

Rating: 1 out of 5

Published on 22/12/2023 à 23h54 following a purchase from 09/12/2023

Wrong order

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