Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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E
Esther L.
Rating: 3 out of 5
following a purchase from 13/08/2023
The flavor of the ham is good, it is tasty, but the slice is cut thick, a little thinner would be better....and a lot of chunk under the slice.
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Leandro Javier S.
Rating: 2 out of 5
following a purchase from 15/08/2023
They did not send me the usual paleta
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Mariano R.
Rating: 2 out of 5
following a purchase from 13/08/2023
THIS LAST ORDER WAS BAD, I ORDERED WHAT I USUALLY ORDER, BUT THIS TIME 2 PIECES OF HAM THAT I USUALLY ORDER CAME IN CONDITIONS, THIS TIME THEY CAME VERY HARD, SO MUCH THAT IT WAS ALMOST INEDIBLE
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Jose Maria D.
Rating: 1 out of 5
following a purchase from 10/08/2023
I had bought a ham, not a piece of wood. Since no one can cut it, this is the first and only time.
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Pedro Pablo Z.
Rating: 1 out of 5
following a purchase from 13/08/2023
They changed a 9kg POZO Ferrari ham that was bad for a 7kg POZO gold series one. Normally in these cases, the change should be for another equal or superior. From the Ferrari, only two packets were opened. Not even 50g of ham, and one of them was returned halfway.
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Jorge P.
Rating: 3 out of 5
following a purchase from 14/08/2023
Great serious and fast, I will consume again, thank you
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Isidro F.
Rating: 1 out of 5
following a purchase from 28/07/2023
The serrano ham I bought, supposedly cured for 15 months, is of poor quality. It's true that it's not an iberian type ham, but it does not correspond to the product advertising.
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Jose Maria M.
Rating: 1 out of 5
following a purchase from 08/08/2023
The delivery was good and fast. The product leaves much to be desired, I give it 3 out of ten. The quality-price ratio is very bad and we are talking about a 5 Jotas shoulder, total excess fat. In summary, a failure. I will not buy again.
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Isabel L.
Rating: 1 out of 5
following a purchase from 07/08/2023
Everything perfect.
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Joan P.
Rating: 3 out of 5
following a purchase from 04/08/2023
For being Duroc breed I have tried better ones a bit disappointed with the purchase
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Maria Concepcion P.
Rating: 3 out of 5
following a purchase from 03/08/2023
Very tasty and very fast delivery of the order
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Manuel R.
Rating: 2 out of 5
following a purchase from 07/08/2023
I have already written you an email and you have not replied. Along with the ham, you sent me a bunch of cheeses that arrived quite melted due to the heat. I asked you if it is normal to send dairy products that are not refrigerated and you have not replied
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Alberto H.
Rating: 3 out of 5
following a purchase from 05/08/2023
The ham has come out a bit salty
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Lluis P.
Rating: 1 out of 5
following a purchase from 28/07/2023
The transport was disastrous, the product now in summer arrives in bad conditions, it should be solved.
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Juan M.
Rating: 1 out of 5
following a purchase from 25/07/2023
The cheeses I ordered were fine. The pieces of reserve serrano ham I ordered were two bricks for walling, that is, very bad.
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Luis R.
Rating: 1 out of 5
following a purchase from 27/07/2023
A long delivery time.
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Eduardo I.
Rating: 3 out of 5
following a purchase from 30/07/2023
Good ham and even better cheese.
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Eugenio M.
Rating: 2 out of 5
following a purchase from 24/07/2023
So far the first packet I opened has too much fat and the slices are very thick. The flavor is good
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Víctor Manuel M.
Rating: 3 out of 5
following a purchase from 28/07/2023
I suppose it is because we are in summer and it is very hot, but it is a shame that a 959 ham, bellota, summun jabugo certified 100% iberian arrives to me "heated", with all the yellow fat and dry. Even so it has an acceptable flavor. I should not have bought a ham in summer and less if the transport is not done in an appropriate vehicle.
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Xiscu F.
Rating: 1 out of 5
following a purchase from 27/07/2023
I just received my order and almost everything is for throwing away. Broken bottle, exploded can of olives, the cheese is to throw away, the sobrasada looks like chorizo puree, the ham comes cooked and the packaging is terrible.
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Diego G.
Rating: 3 out of 5
following a purchase from 19/07/2023
It took a long time to arrive
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Laura M.
Rating: 1 out of 5
following a purchase from 24/07/2023
Little ham lately, all have come out with a lot of fat.
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Dolores A.
Rating: 3 out of 5
following a purchase from 23/07/2023
Everything quite well
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Francisco L.
Rating: 1 out of 5
following a purchase from 22/07/2023
Everything is of category and the cheese has exquisite flavor.
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José M.
Rating: 1 out of 5
following a purchase from 14/07/2023
Very good.
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Gloria G.
Rating: 3 out of 5
following a purchase from 18/07/2023
The shoulder quite salty.
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Constantino F.
Rating: 2 out of 5
following a purchase from 16/07/2023
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Sonia S.
Rating: 3 out of 5
following a purchase from 16/07/2023
This shoulder is very salty
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Jose Ignacio R.
Rating: 2 out of 5
following a purchase from 12/07/2023
The flavor is good, but it is a bit fresh and from 6.5 kg that it would weigh with bone, it has stayed at just 3, the delivery was perfect, fast and effective since I was not at home and they contacted me, I would buy again but not that type of ham since it said it was a super deal and for me it was not even close
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Martín D.
Rating: 3 out of 5
following a purchase from 20/06/2023
Shoulder very good
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Maria Dolores R.
Rating: 1 out of 5
following a purchase from 11/07/2023
Fast shipping and very good ham
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Miguel A P.
Rating: 1 out of 5
following a purchase from 09/07/2023
Fast and good quality
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Daniel G.
Rating: 3 out of 5
following a purchase from 05/07/2023
Good ham
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Jesús N.
Rating: 3 out of 5
following a purchase from 29/06/2023
The Janos is spectacular!!! But I was very annoyed that I waited 6 days for the order. And 4 calls to claim it
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Ricardo P.
Rating: 3 out of 5
following a purchase from 05/07/2023
5
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Julio H.
Rating: 1 out of 5
following a purchase from 03/07/2023
Very dry and salty
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Moncho V.
Rating: 1 out of 5
following a purchase from 01/07/2023
The carrier is terrible, ctt express will not send me anything anymore. Also, I don't understand how you changed from having the perfect GLS service. Best regards
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Francisco Antonio C.
Rating: 2 out of 5
following a purchase from 03/07/2023
The salami they sent is super hard and the paletilla is super tender.
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Romain R.
Rating: 3 out of 5
following a purchase from 05/07/2023
The quality of the products is very good and conforms to the description. What leaves something to be desired is the packaging of the products. Because the cheeses we ordered arrived all crushed due to the weight of the goods in the package. It's a shame. Putting bubble wrap to cushion the products against each other would help reduce or eliminate this risk. I am disappointed especially since my pre-orders were compliant.
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Patricia G.
Rating: 1 out of 5
following a purchase from 14/06/2023
I received it unwrapped in an envelope and logically put in a box, you can imagine. I wrote more than 15 days ago and have received no response
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