Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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Y
Yolanda G.
Rating: 1 out of 5
following a purchase from 25/06/2023
The cheeses arrived squashed. I sent you photos.
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Isabel L.
Rating: 2 out of 5
following a purchase from 25/06/2023
I bought this ham before and it was better. It lacks curing.
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Fernando P.
Rating: 2 out of 5
following a purchase from 26/06/2023
I ordered old cheese and they sent me another one
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Catalina R.
Rating: 2 out of 5
following a purchase from 22/06/2023
Fast delivery.
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Manuel J.
Rating: 3 out of 5
following a purchase from 25/06/2023
Correct quality-price ratio
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Monico B.
Rating: 2 out of 5
following a purchase from 18/06/2023
Black leg shoulder acorn black bracelet, machine cut, salty and very ordinary flavor, it is supposed to be the highest quality, not even close.
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Jesús C.
Rating: 1 out of 5
following a purchase from 20/06/2023
The product is not what I ordered and very very raw, it does not respond to my complaint
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Jose E.
Rating: 2 out of 5
following a purchase from 20/06/2023
Very good
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Juan Antonio G.
Rating: 2 out of 5
following a purchase from 14/06/2023
I HAD TO RETURN THE THREE HAMPS BECAUSE THEY WERE IN BAD CONDITION.
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José María R.
Rating: 3 out of 5
following a purchase from 16/06/2023
Everything perfect
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Antoni M.
Rating: 1 out of 5
following a purchase from 15/06/2023
Everything correct and good.
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Jose Antonio I.
Rating: 3 out of 5
following a purchase from 08/06/2023
Good flavor but it is much harder than at its point or soft. Let's see now that I will turn it over how it comes out.
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Manuel R.
Rating: 1 out of 5
following a purchase from 14/06/2023
I placed the order on a Wednesday and it only arrived on Monday, it spent the whole weekend in a warehouse of the carrier without refrigeration. I am still afraid that the blood sausages or sausages will cause us a reaction. If they do not guarantee delivery the next day, they should change carriers or choose one that guarantees the cold chain. I don't know if I will buy again
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Jose Antonio T.
Rating: 3 out of 5
following a purchase from 10/06/2023
I expected more weight in the quantity of the shoulder since it did not reach 1.200 kg when the ham was almost the same weight and its price was much cheaper
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Jose Luis R.
Rating: 3 out of 5
following a purchase from 10/06/2023
The shoulder has come out very salty
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Claudio B.
Rating: 2 out of 5
following a purchase from 06/06/2023
The shoulder is quite good
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Felix P.
Rating: 2 out of 5
following a purchase from 06/06/2023
On other occasions when we ordered Iberian ham we were very happy with the product. This time they didn't have that brand and we ordered 5J shoulder and it has disappointed us.
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Antonio C.
Rating: 3 out of 5
following a purchase from 01/06/2023
the shoulder salty and too dry
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Joan B.
Rating: 1 out of 5
following a purchase from 05/06/2023
Pk
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Jordi F.
Rating: 3 out of 5
following a purchase from 01/06/2023
The shoulder is a little dry.
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Benigno S.
Rating: 1 out of 5
following a purchase from 02/06/2023
In my opinion, and I know about hams since I consume many, the quality is that of a 50% Iberian
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José María V.
Rating: 3 out of 5
following a purchase from 04/06/2023
The order was quickly delivered. The items are of good quality. The cutting of the ham pieces and their distribution is poorly planned, since for me, out of four pieces, I got almost half bacon on three of them. The loin weighs exactly 500 grams, being able to reach, according to the offer, up to 700 grams. A little more fairness would be appreciated.
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Pilar S.
Rating: 1 out of 5
following a purchase from 26/05/2023
The shoulder is pure fat and I ordered it sliced and vacuum packed, but since it arrived whole, I had it cut and packed, an operation that cost me 60 euros. Bad experience
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Laura M.
Rating: 1 out of 5
following a purchase from 22/05/2023
Terrible ham, no flavor and full of fat, awful
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Gabriel M.
Rating: 1 out of 5
following a purchase from 18/05/2023
Too much bacon, between 30 and 40% white bacon, too much!!!
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Carmen S.
Rating: 1 out of 5
following a purchase from 22/05/2023
Everything perfect.
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Tomas D.
Rating: 1 out of 5
following a purchase from 19/05/2023
The ham was uncured on both sides, basically raw meat. I made the complaint a week ago and they have not provided a solution
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Óscar A.
Rating: 3 out of 5
following a purchase from 20/05/2023
the ham is big 8kg and a bit, but the flavor is mild. Next time I will get an Iberian one.
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Sebastian G.
Rating: 1 out of 5
following a purchase from 13/05/2023
Good formality and the products are very good
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Maricarmen O.
Rating: 3 out of 5
following a purchase from 19/05/2023
Very fast service, very well packaged and the special flavor.
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Juan Manuel M.
Rating: 1 out of 5
following a purchase from 16/05/2023
I received the order in poor condition, one item was a tub of cracklings without a seal and the cracklings had a kind of layer of mold, if a person with poor eyesight or blind received it, they would surely get intoxicated at the very least. Just that.
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Jordi G.
Rating: 1 out of 5
following a purchase from 16/05/2023
I am missing half a ham, I only received 14 envelopes, 6 rancid bones, and a bag of cubes. I have already made a complaint by email, they tell me to return the order and that's it. What a shame. They sell you the idea that they cut a shoulder for you, but in reality, they give you some already cut envelopes, some bones that are over a month old, and a little bag of cubes.
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Maria Dolores M.
Rating: 1 out of 5
following a purchase from 13/05/2023
Shoulder in poor condition, with many hard white parts in the middle of the meat, they respond that it is normal due to the curing of the shoulder, as I told them, one thing is to have a few and another is to have so many that when you want to eat it, they are as hard as small stones that can even be removed with the tip of a knife, it is impossible to eat the ham, it is like chewing sand, they tell me they won't change it, I advise not to buy from this store, I have bought shoulders before on other websites and have never had a problem, everyone is good for selling, but then they have to be there for the problems and they slip away, and I am throwing the shoulder in the trash
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Adela S.
Rating: 3 out of 5
following a purchase from 11/05/2023
for my taste very salty
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Jose Manuel V.
Rating: 1 out of 5
following a purchase from 28/04/2023
Hello, the shoulder that arrived is dry, hard, and salty, it was opened at an event and was not returned because it was bought just for that event, almost nothing was eaten from the shoulder. Best regards
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Alejandro C.
Rating: 1 out of 5
following a purchase from 11/05/2023
It is very dry and has little infiltrated fat, the fat is very yellow, bad flavor
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Antonio Manuel C.
Rating: 3 out of 5
following a purchase from 05/05/2023
The delivery was terrible
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Juan Carlos S.
Rating: 1 out of 5
following a purchase from 06/05/2023
I am in the process of returning it since the ham has come out raw, uncured, difficult to cut, it seems overripe. For now, I am waiting for a solution
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Miguel D.
Rating: 3 out of 5
following a purchase from 01/05/2023
Satisfied with the price-quality ratio.
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Delia F.
Rating: 3 out of 5
following a purchase from 05/05/2023
Good flavor but they bring too much bacon and I asked for little or almost none
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