Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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M
Martin C.
Rating: 1 out of 5
following a purchase from 02/05/2023
The ham gives the impression that it has two months of curing
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Antonio R.
Rating: 2 out of 5
following a purchase from 28/04/2023
It's not a wonder, but the price/quality ratio is correct.
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Joan A.
Rating: 1 out of 5
following a purchase from 01/05/2023
Good
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Juana G.
Rating: 1 out of 5
following a purchase from 27/04/2023
I didn't like the cold cuts, the loin was very dry
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Jaime F.
Rating: 3 out of 5
following a purchase from 27/04/2023
This second shoulder is not as good as the previous one although it is the same...
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Javier S.
Rating: 1 out of 5
following a purchase from 20/04/2023
The quality of the product is not as expected. The delivery was also slow, as they didn't have stock. On the other hand, customer service was a 10
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Manuel M.
Rating: 1 out of 5
following a purchase from 26/04/2023
Fast shipping, but product in bad condition
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Gloria A.
Rating: 1 out of 5
following a purchase from 28/04/2023
Perfect shipping, product expired...
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José M.
Rating: 1 out of 5
following a purchase from 27/04/2023
Everything perfect
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Manuel S.
Rating: 1 out of 5
following a purchase from 17/04/2023
It arrived after I had to make a complaint on PayPal, they didn't resolve anything over the phone nor did they respond to emails. Total disappointment.
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Beatriz B.
Rating: 2 out of 5
following a purchase from 24/04/2023
It has many hard parts and others very soft, I am not taking advantage of it as I should.
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Antonio D.
Rating: 1 out of 5
following a purchase from 23/04/2023
Good price quality.
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Alejandro M.
Rating: 3 out of 5
following a purchase from 24/04/2023
In general good but two of the products were of lower weight than announced. Despite offering a refund for the weight difference, this is not enough since being a smaller product, it is also drier and less tasty. The ordered ham is fine, but it has a lot of fat. I would have returned it in the store, to be honest. Having ordered it online I can't.
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Isabel R.
Rating: 3 out of 5
following a purchase from 19/04/2023
The shoulder is a little salty and weighs 4.1Kg not what is stated on the shoulder 4.66KG. Keep this in mind for future customers.
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Santiago S.
Rating: 3 out of 5
following a purchase from 21/04/2023
Everything perfect
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Fernando S.
Rating: 2 out of 5
following a purchase from 10/04/2023
The ham is salty and the flavor does not have the quality it should, in some pieces it even seems rancid.
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Manuel F.
Rating: 1 out of 5
following a purchase from 16/04/2023
I don't give zero (0) because they don't have a zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. I don't give zero (0) because they don't have zero. The ordering and delivery service was good. The product, the ham, was very tough and I had to cook it in pieces in a pressure cooker. Never again!
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Carlos C.
Rating: 1 out of 5
following a purchase from 18/04/2023
The product was not the same quality as I bought before
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Pilar P.
Rating: 1 out of 5
following a purchase from 18/04/2023
Very good product
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Antonio U.
Rating: 2 out of 5
following a purchase from 17/04/2023
Two of the products are of low quality.
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Francisca R.
Rating: 2 out of 5
following a purchase from 17/04/2023
I thought it would be of higher quality, it does not correspond to a black leg label.
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Elias P.
Rating: 2 out of 5
following a purchase from 17/04/2023
Everything perfect!!
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Damian C.
Rating: 3 out of 5
following a purchase from 14/04/2023
Very good
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Juan Carlos M.
Rating: 3 out of 5
following a purchase from 15/04/2023
Good taste but too fatty
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Esteban S.
Rating: 1 out of 5
following a purchase from 12/04/2023
Terrible, they sent me another product and didn't pay any attention to me
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Antonio M.
Rating: 1 out of 5
following a purchase from 28/03/2023
I ordered a grand reserve black gold shoulder and they brought me totally raw meat and uncured.. it can't be eaten. It's a shame that they serve products that are not cured for consumption. I am very disappointed with the service
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Cristobal V.
Rating: 1 out of 5
following a purchase from 12/04/2023
good
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Jordi M.
Rating: 2 out of 5
following a purchase from 08/04/2023
The ham has no fat and is too salty.
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Antonio C.
Rating: 1 out of 5
following a purchase from 01/04/2023
Wrong wine, the package included two sausages that were not egg
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Dionisio E.
Rating: 1 out of 5
following a purchase from 02/04/2023
I have bought boneless hams several times at jamónypaletilla, I have been very satisfied and of course when the one I have runs out I will buy another.
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Víctor C.
Rating: 1 out of 5
following a purchase from 29/03/2023
The shoulder is dry and salty, it shouldn't be for sale.
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Cezary G.
Rating: 3 out of 5
following a purchase from 25/03/2023
very good product. disastrous delivery
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Maria Jose C.
Rating: 2 out of 5
following a purchase from 28/03/2023
It is too salty. Hardly edible. A disappointment.
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Alberto V.
Rating: 3 out of 5
following a purchase from 30/03/2023
The taste is not bad, but the slices of ham are too thick. It loses a lot. I don't think I will repeat.
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Maria Del Socorro R.
Rating: 1 out of 5
following a purchase from 29/03/2023
I received acorn-cured bacon close to expiration. Very unhappy about this, I will not order again. I do not rate with stars because of this. You cannot send a product at the end of March, with an expiration date for the end of April, an impossible amount for me to use in such a short period
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Carlos Javier G.
Rating: 1 out of 5
following a purchase from 24/03/2023
The first two times were good but the last one was bad
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Antonio Luis P.
Rating: 3 out of 5
following a purchase from 28/03/2023
The delivery person did not notify me of the order and two days later a neighbor came to me with the package saying that they had left it at her house. The requested shoulder was too fresh and it wasn't until halfway through that we started to find some flavor.
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Rafael F.
Rating: 1 out of 5
following a purchase from 24/03/2023
Good quality and fast delivery
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Ignacio D.
Rating: 1 out of 5
following a purchase from 27/03/2023
The shoulder was very salty
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Jose Miguel A.
Rating: 2 out of 5
following a purchase from 29/03/2023
Ham received is excellent.
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