Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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G
Guadalupe S.
Rating: 3 out of 5
following a purchase from 19/12/2022
It's good but doesn't reach the level of acorn in terms of flavor, marbling...
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Montserrat V.
Rating: 3 out of 5
following a purchase from 15/12/2022
The service is perfect, the ham is very average, it's too cured, leaning towards dry. It's not worth what it cost, it's like any ham up to 80 € from the supermarket.. it was a gift and even gave us some cuts when we tried it. I expected more...
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Ana M.
Rating: 3 out of 5
following a purchase from 29/12/2022
A little falls apart
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Santiago R.
Rating: 3 out of 5
following a purchase from 23/12/2022
It's not bad...nothing more..
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Carmen B.
Rating: 3 out of 5
following a purchase from 25/12/2022
A five-star flavor, but quite dry
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Ricardo D.
Rating: 1 out of 5
following a purchase from 23/12/2022
Very bad experience. I bought a batch of 20 packets of iberian ham from Benito and it is the worst quality ham I have eaten in a long time. No curing at all and practically tasteless, it's like eating fresh meat. I will not buy again
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Montserrat G.
Rating: 1 out of 5
following a purchase from 08/12/2022
My last order will be exactly that: MY LAST ORDER. The ham was DRY and SALTY. We have leftovers at home if you feel like it. I mentioned it personally during Christmas at your store in the Vendrell market, and they laughed! They practically insulted me. Montserrat González
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Sandra N.
Rating: 2 out of 5
following a purchase from 24/12/2022
The box came disastrous and it was for a gift, it should be taken care of more since it is a luxury item
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Tania M.
Rating: 3 out of 5
following a purchase from 22/12/2022
The ham wasn't very good, very tender and not juicy.
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Francisco Jose G.
Rating: 2 out of 5
following a purchase from 22/12/2022
Good, just as published
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Sergio F.
Rating: 3 out of 5
following a purchase from 16/12/2022
THE FRESH SAUSAGE DID NOT ARRIVE IN GOOD CONDITION
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Josep Maria F.
Rating: 2 out of 5
following a purchase from 06/12/2022
I have bought 3 times, the last one this month. But this time, the shoulder leaves much to be desired, as it is very salty.
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Xavier C.
Rating: 1 out of 5
following a purchase from 16/12/2022
I highly doubt that this shoulder has been cured for 22 months, it's pure meat, it would be good for making a steak. Disappointing.
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Guadalupe R.
Rating: 3 out of 5
following a purchase from 20/12/2022
Good flavor but a bit salty
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Pedro Miguel M.
Rating: 1 out of 5
following a purchase from 20/12/2022
Very bad. I bought a ham and they sent another. I complained and received no response
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Juan D.
Rating: 3 out of 5
following a purchase from 19/12/2022
Salty
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Beatriz D.
Rating: 3 out of 5
following a purchase from 30/11/2022
the ham packets seem to have air in them, and they look of an uneven color. I expected more quality
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Pablo R.
Rating: 3 out of 5
following a purchase from 20/12/2022
I expected higher quality, to be honest,
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Maria V.
Rating: 2 out of 5
following a purchase from 28/11/2022
The ham is normal, like a serrano ham,
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Moises F.
Rating: 3 out of 5
following a purchase from 19/12/2022
Quality price is fine, but I expected it to be a bit more cured
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Antonio L.
Rating: 1 out of 5
following a purchase from 02/12/2022
I have made 2 orders, the first one very well but the second one arrived incomplete and after 20 days. I was missing a ham knife and I wrote them an email, I am still waiting for a response. I will not buy again
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Salvador R.
Rating: 1 out of 5
following a purchase from 20/12/2022
Raw ham, hard to chew, we eat ham all year round and the first one was very good, but this one is terrible, the woman tells us that we need a personalized ham for us. In short, they lose a customer
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Helena T.
Rating: 3 out of 5
following a purchase from 15/12/2022
Unlike other occasions, it lacks being more cured
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María Pilar P.
Rating: 1 out of 5
following a purchase from 16/12/2022
The delivery was already bad and the ham salty.. However, the company complied with the emails and the shipping time
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Alba G.
Rating: 3 out of 5
following a purchase from 17/12/2022
The shipping process was very good, but the ham was undercured and I couldn't start it at Christmas...
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Cristina A.
Rating: 1 out of 5
following a purchase from 18/12/2022
5 Jotas shoulder very small for the price it has
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Domingo V.
Rating: 3 out of 5
following a purchase from 18/12/2022
SHOULDER WITH VERY GOOD FLAVOR BUT A LITTLE SOFT NOT VERY CURED.
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Daniel P.
Rating: 3 out of 5
following a purchase from 18/12/2022
Ham a little salty, otherwise the order arrived on time and as agreed
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Marina N.
Rating: 1 out of 5
following a purchase from 07/12/2022
Good evening, I had to go to Nacex Cartagena in person to pick up the order. What I don't understand is why, if there was an issue with the package, you as a company were not able to communicate to me that there was a problem with its arrival, whether by email, call, sms... Moreover, I had to contact you to see where it was. It has been with Nacex since December 12 until today December 20 in a pallet without being vacuum packed. I don't think that's appropriate, because besides, this was a gift that I could no longer give and I had to buy it elsewhere. I have checked the address and at no time is it incorrect, I receive many packages at home with that same address. I communicate this to show my discontent and my bad taste in my mouth being my first order with JamonyPaletilla. I hope this does not happen again with another person.
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Noelia C.
Rating: 1 out of 5
following a purchase from 04/12/2022
The transport was terrible, and some cheese was not well packaged and arrived a bit spoiled. Customer service was terrible.
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Jorge C.
Rating: 2 out of 5
following a purchase from 14/12/2022
The cold cuts do not correspond with the image that appears in the photos and I received different products than I ordered.
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Angel R.
Rating: 1 out of 5
following a purchase from 12/12/2022
The sheep cheese I ordered came as goat cheese
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Jonatan R.
Rating: 3 out of 5
following a purchase from 14/12/2022
It lacks aging, otherwise everything is perfect
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Reyes T.
Rating: 2 out of 5
following a purchase from 15/12/2022
It has come out hard and dry
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Ihintza T.
Rating: 3 out of 5
following a purchase from 12/12/2022
In general, quality price is very good. But the ham from all the baskets has excessive plastic flavor.
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Cesar S.
Rating: 2 out of 5
following a purchase from 11/12/2022
Not very good taste, very salty. The bones were not vacuum packed. They had mold. I will not buy again
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Santiago D.
Rating: 1 out of 5
following a purchase from 22/11/2022
The shipment arrived 30 days late after my complaint. When it arrived, it was wrong, they replaced it with the correct one, but the real gold I thought was that the shoulder that arrived was not of the expected quality. Excessively cured and extremely salty. A shame
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Eduardo P.
Rating: 1 out of 5
following a purchase from 23/11/2022
The ham is salted meat. Very bad
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Alfonso F.
Rating: 2 out of 5
following a purchase from 02/12/2022
The shoulder is very dry
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Sergio R.
Rating: 1 out of 5
following a purchase from 12/12/2022
It lacks curing, and has a lot of fat.
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