JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
The truth is that I am disappointed, the sliced Iberian shoulder is very little cured and does not have the flavor of other brands of the same price that I have tried. The cebo loin is quite better and I hope that the whole shoulders I bought turn out better, otherwise it will be the last time I buy here. Thank you.
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Francisco G.
Rating: 1 out of 5
following a purchase from 28/11/2022
Hello, I placed an order on 28/11 and they inform me that the order will not arrive until December 16 and on top of that they do not bring it to my house but I have to travel to a nearby town to pick it up. And they charge me well for shipping costs. I have been your customer for a couple of years. I have ordered 10 or 12 hams and this time they have outdone themselves. Very dissatisfied.
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Salvador G.
Rating: 1 out of 5
following a purchase from 23/11/2022
Partial delivery and after two weeks it is still incomplete and without notification for when to fulfill the missing part.
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Victoria P.
Rating: 3 out of 5
following a purchase from 20/11/2022
The delivery was very fast. Of the product, we have only tried the loins from Sanchez Romero Carvajal and it was a disappointment, it is not the quality that this brand usually offers, very dry and tasteless. We hope to have better luck with the shoulders.
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Vincent N.
Rating: 3 out of 5
following a purchase from 25/11/2022
Good and quickly served. Surprised even to see that some vacuum-packed products indicate a preservation between 0 and 5°, which the seller does not specify,...who delivers without respecting the cold chain...
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Jesus M.
Rating: 1 out of 5
following a purchase from 19/11/2022
Order delivered late without justification or response from Nacex. The ham weighed less than 7k despite ordering it between 7 and 7.5k, the complaint email has been ignored by JamonyOsletilla and MetcaBontall.
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Cristobal R.
Rating: 2 out of 5
following a purchase from 19/11/2022
I regret giving this opinion, but it is the reality of what happened with my last order. I'm not saying this for the money, simply because I didn't even receive customer service attention or a response. For the following. Order: MWAYIWLWM 11/19/2022 133.35 € Cristobal Ramirez 11/20/2022 08:51:14 I DID NOT APPLY THE BLACK22 BY ERROR, COMPENSATE ME WITH BONITO AND OLIVES 11/19/2022 133.35 € Cristobal Ramirez
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Àngel B.
Rating: 3 out of 5
following a purchase from 18/11/2022
The flavor and aroma are absent and the taste is rather salty...
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Juan Carlos M.
Rating: 1 out of 5
following a purchase from 22/11/2022
I ordered a shoulder of 5-5.5kg and I received one of 4.7kg, I claim and they say my weight is wrong, to top it off, pata negra and it is raw, a shoulder that is thinner and Iberian and it is raw, incredible. I will never return.
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Mireia Argest D.
Rating: 1 out of 5
following a purchase from 17/11/2022
I only received one of the two products from the order and they do not answer either the phone or the emails I have sent to claim the other 50% of the order, communication impossible.
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Jorge C.
Rating: 1 out of 5
following a purchase from 21/11/2022
This product has disappointed me. Very bad, without quality, very tough and tasteless. I have given it to the dogs. It was spoiled. I will not buy again. Less weight than advertised for the euros I paid.
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Ana Clara L.
Rating: 1 out of 5
following a purchase from 13/11/2022
Hello, I have sent an email about my order, and I still have no response.
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Blanca Jacinta D.
Rating: 3 out of 5
following a purchase from 20/11/2022
The website is good, the service is fast.
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María Asunción D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Wrong batch and when I see its price it is lower than the one I originally bought. Customer service does not respond. I want to think it is due to the dates and a high volume of orders, but if I buy again it surely won't be at Christmas.
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Gregorio R.
Rating: 3 out of 5
following a purchase from 20/11/2022
Fast and good product, a little salty.
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José Francisco M.
Rating: 1 out of 5
following a purchase from 21/11/2022
Very salty and dry ham. I will not repeat.
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Borja L.
Rating: 1 out of 5
following a purchase from 20/11/2022
You are a bunch of shameless people!!! Answer me and send the order now!!! It is a wedding gift... I am going to crush you on social media from now on!!
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Miguel S.
Rating: 1 out of 5
following a purchase from 19/11/2022
The chorizo is expired since 58/10/2022, I have sent two emails informing them and they have not had the courtesy to reply, the truth is that I am upset with these people, I am sorry, but I do not understand how they do not verify the orders, it makes me lose the desire to buy from these gentlemen again.
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Gema María R.
Rating: 1 out of 5
following a purchase from 28/10/2022
I wrote a review about the shipment that was fast and correct but I bought three packs of shoulder and one wine bottle broke the packaging when empty and was all covered in black mold, I requested a replacement and they haven't even responded to my email. I will not buy more from them. It was a gift and I was left looking bad.
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Ricardo De Moreta F.
Rating: 2 out of 5
following a purchase from 06/11/2022
I placed two orders this month; the first one you couldn't deliver to the specified address, and the recipient had to go pick it up personally. The second one I haven't been notified when they will deliver, and I couldn't receive the package personally. The delivery service needs improvement. Regards, Ricard Moreta
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Laura L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Very bad! A product was missing from my lot and when I complained they did not give me any response or solution. A disgrace!
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Maria Carmen L.
Rating: 1 out of 5
following a purchase from 15/11/2022
It is salty and cut thick.
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Paloma M.
Rating: 1 out of 5
following a purchase from 20/11/2022
I am not very happy. A ham arrived in poor condition and I have been trying to contact the company for 4 days and they do not respond.
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David M.
Rating: 2 out of 5
following a purchase from 17/11/2022
Other times I have ordered and everything was great, but this time the shoulder is too raw, so much so that it's hard to cut it decently; it shows that it lacks quite a bit of curing.
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Salvador L.
Rating: 1 out of 5
following a purchase from 11/11/2022
The shoulder arrived very very tender, it looks like meat, I sent an email and they have not replied, not happy at all.
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Vasco C.
Rating: 2 out of 5
following a purchase from 15/11/2022
Very dry
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Jose Manuel M.
Rating: 2 out of 5
following a purchase from 17/11/2022
It's not the product I thought; it has little flavor for an authentic ham.
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Faustino H.
Rating: 3 out of 5
following a purchase from 15/11/2022
Very tasty shoulder and quick delivery, I recommend it.
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Filipe B.
Rating: 2 out of 5
following a purchase from 13/11/2022
The delivery time is very long, not 48 hours.
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José Ignacio M.
Rating: 3 out of 5
following a purchase from 15/11/2022
Very good, I will buy another one to give as a gift
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Ester P.
Rating: 3 out of 5
following a purchase from 05/11/2022
Soft
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Hilario C.
Rating: 3 out of 5
following a purchase from 09/11/2022
They delayed the order and along with the ham holder that came with some tongs for the ham, they did not send them
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Antonio G.
Rating: 1 out of 5
following a purchase from 11/11/2022
4 navidul hams for a gift and the boxes were destroyed.
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Josep Maria P.
Rating: 2 out of 5
following a purchase from 09/11/2022
The ham was full of mold, and I had to trim a lot from the cut. It was 3 months away from the maximum consumption date.
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Luis Miguel F.
Rating: 3 out of 5
following a purchase from 06/11/2022
Delicious Iberian ham, too salty
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Manuel M.
Rating: 3 out of 5
following a purchase from 07/11/2022
I expected the cheese piece to be like the previous one I ordered weighing 3.5 kg and I only received 3 kg, so I lost half a kilo.
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Francisco G.
Rating: 3 out of 5
following a purchase from 07/11/2022
Acceptable
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Angel A.
Rating: 2 out of 5
following a purchase from 07/11/2022
I received a first ham full of worms; the truth is that they were quick to replace it with another without worms. Bad luck now that it's already started and a bit raw near the bone. That's the manufacturer's issue.
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Juan V.
Rating: 1 out of 5
following a purchase from 04/11/2022
THE HAM IS NOT CURED, IT IS RAW MEAT..... TO THOSE WHO GAVE GOOD OPINIONS, ARE YOU PAID SOMETHING?
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Josep L.
Rating: 2 out of 5
following a purchase from 07/11/2022
Fast shipping, but the ham is excessively hard; I suppose that with a few months less hanging, it would have been good; now, almost no flavor is noticeable.
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