Customer reviews of JamónyPaletilla

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews

Summary of reviews

JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.

Reviews 1, 2 and 3 stars

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M
Maria Isabel P.
Rating: 1 out of 5
following a purchase from 29/03/2022
I bought 30 packages. They expire in a month and a little. Also, so far I have had to throw away 2 that must have been poorly packaged and were in bad condition. I don't know if there will be more.
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Cristina G.
Rating: 3 out of 5
following a purchase from 14/03/2022
I ordered a Joselito shoulder and it took 1 week to send it. There was no stock. They gave me alternatives but I wanted to wait. Product well wrapped. Good phone support. Being able to pay cash on delivery without additional cost was nice because when you pay a lot of money for a ham you feel more at ease when placing the order
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Maria L.
Rating: 3 out of 5
following a purchase from 28/03/2022
Everything good except the Iberian shoulder packets which in my opinion are not good at all and some come Iberian (the minimum) and others clearly seem like shoulder and bad because they are tasteless...the rest, the cheese is good and the ham cubes are great
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Francisco Javier P.
Rating: 2 out of 5
following a purchase from 25/03/2022
For service and customer attention, I am satisfied. But for the shoulder quality 100% Iberico acorn from the Benito brand, disappointed, neither in flavor nor fat infiltrations (totally white), the worst acorn by far that I have tried, the black label for decoration.
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Anabel G.
Rating: 2 out of 5
following a purchase from 23/03/2022
It has been a mini lot apart from the ham holder without varnish or anything, for its price it is not too bad
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Teresa M.
Rating: 2 out of 5
following a purchase from 22/03/2022
It is very rancid
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Francisco G.
Rating: 1 out of 5
following a purchase from 21/03/2022
I bought a black label ham and it comes without a label, I write to them and they do not respond.
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Pilar L.
Rating: 3 out of 5
following a purchase from 21/03/2022
I ordered two shoulders, one for me and another as a gift. I haven't tried the gift one, mine is very good
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Antonio C.
Rating: 3 out of 5
following a purchase from 15/03/2022
it turned out salty
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Amador C.
Rating: 2 out of 5
following a purchase from 20/03/2022
The order arrived quickly but does not match what I bought since I paid for a shoulder of 5.5 to 6 kilos and received one of 5.3.
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David M.
Rating: 1 out of 5
following a purchase from 19/03/2022
I felt deceived by what I received
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Carmen G.
Rating: 3 out of 5
following a purchase from 15/03/2022
Not well cured, good quality-price ratio, it didn't come properly vacuum packed.
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Enrique C.
Rating: 2 out of 5
following a purchase from 17/03/2022
Fast shipping and, as always, no problems with jamonypaletilla... however, I did not like the duroc shoulder at all... others I have ordered before - black paw, ibericos benito - much better... of course the little chorizos from src are excellent...
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Marta R.
Rating: 2 out of 5
following a purchase from 14/03/2022
We have already bought the same product (paleta diez vetas) several times and it usually turns out very good, but this time it came out very dry. I don't know if we will buy it again
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Joaquin H.
Rating: 3 out of 5
following a purchase from 14/03/2022
too salty
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Ana G.
Rating: 2 out of 5
following a purchase from 07/03/2022
Received the shoulder with 9 days delay after placing the order and also with a lot of fat. We will not buy again.
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Raúl G.
Rating: 3 out of 5
following a purchase from 03/03/2022
My order took a long time and they said they would send me a detail and I didn't receive anything
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Jose M.
Rating: 2 out of 5
following a purchase from 14/03/2022
Very good
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Ricardo O.
Rating: 2 out of 5
following a purchase from 03/03/2022
The first ham I bought was good. I ordered a second one and it came vacuum packed, it was quite dry and the flavor was much lower than the first.
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Neus E.
Rating: 3 out of 5
following a purchase from 25/02/2022
I was quite disappointed, it's all fat, I won't buy it again, plus it's the second time that packets come without vacuum.
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Pedro F.
Rating: 2 out of 5
following a purchase from 04/03/2022
Both weighed less than 4.5
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Isidro B.
Rating: 3 out of 5
following a purchase from 08/03/2022
Too dry and a bit salty.
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Paulino H.
Rating: 3 out of 5
following a purchase from 06/03/2022
It has some hard parts
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Juan Carlos M.
Rating: 1 out of 5
following a purchase from 06/03/2022
They sent me a 100% Iberian field-fed shoulder, the top part smelled bad and the bottom part was bland for what it was, plus a lot of fat, and I called and they treated me terribly and even laughed at me, I will never buy here again and I do not recommend it to anyone. They told me that if I wanted to return it, I would pay for the shipping and if they found it suitable, they would return it to me. I started that the shoulder was really shameful and the laughing over the phone about my complaint is denounceable. My opinion is do not buy here.
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Toni S.
Rating: 2 out of 5
following a purchase from 05/03/2022
Good afternoon, I am not happy with the ham, it has turned out super salty, I don't think we will make another order since the whole family is waiting for the ham to finish to buy another better one. BAD QUALITY PRICE. THANK YOU FOR YOUR INTEREST.
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Sergio D.
Rating: 3 out of 5
following a purchase from 26/02/2022
The ham is exquisite but the loin...short on weight and strange flavor, like rancid...what a pity
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Ignacio D.
Rating: 2 out of 5
following a purchase from 27/02/2022
dry and hard
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Cecilia M.
Rating: 3 out of 5
following a purchase from 25/02/2022
A bit hard.
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Araceli J.
Rating: 1 out of 5
following a purchase from 22/02/2022
Center of 50% Iberian breed field-fed shoulder Benito. The ham is very salty, I do not recommend its purchase. For that price, there are better products.
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René D.
Rating: 1 out of 5
following a purchase from 25/02/2022
Shoulder as hard as a rock...
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Pablo R.
Rating: 1 out of 5
following a purchase from 17/02/2022
Despite being a shoulder with brand guarantee (Sanchez Romero Carbajal), it is a very very salty shoulder.
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Isidro L.
Rating: 3 out of 5
following a purchase from 19/02/2022
In general, a good experience although they shouldn't label a sausage from Vich as longaniza when it's a salchichón that, although it's tasty, has nothing to do with it and besides, it's not from Vich.
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Jose Luis A.
Rating: 3 out of 5
following a purchase from 16/02/2022
it's quite good, but very dry, like mojama
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Antonio P.
Rating: 3 out of 5
following a purchase from 16/02/2022
Ok everything good and fast
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Carlos G.
Rating: 3 out of 5
following a purchase from 14/02/2022
Average
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Juan L.
Rating: 3 out of 5
following a purchase from 15/02/2022
It should have been cheaper, flavor a bit past its prime leaning towards rancid without being so
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Ana C.
Rating: 2 out of 5
following a purchase from 14/02/2022
The packages expire in 13 days
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Mónica G.
Rating: 3 out of 5
following a purchase from 14/02/2022
I found the ham in some packages excessively salty
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Pilar R.
Rating: 3 out of 5
following a purchase from 14/02/2022
My order arrived with only 20 days of expiration +-
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Julio R.
Rating: 2 out of 5
following a purchase from 10/02/2022
Delivery service, very good, but is undervalued by some products, I bought a Joselito shoulder of 5.5 kilos and it was all bacon, I only took advantage of a little less than a kilo of ham.
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