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J
Rating: 1 out of 5
It is not what I ordered I will not order anything again
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 3 out of 5
There was a problem with the shipment; I had to call, and they solved it, but it took quite a while for the product to arrive.
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M
Rating: 1 out of 5
The ham arrived with a lot of fat. First they offered us the option to return it, then they 'advised' us not to return it and instead they would refund us 20 euros, but we never heard from them again.
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A
Rating: 1 out of 5
I ordered a boneless ham and you didn't send either the bones or the pieces, out of an 8kg ham only 3.100kg arrived, price per kg 38 euros, thank you very much for everything but we will not order anything again, you are shameless.
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A
Rating: 3 out of 5
The ham is good, but I ordered it sliced and they brought it whole.. besides it came on sale with half cheese and they didn't put the cheese in.
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C
Rating: 2 out of 5
The purchase and shipping process was very good. But this time, which had not happened in previous purchases, the shoulder is very tender and saltier than normal, at the limit of being pleasant.
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S
Rating: 3 out of 5
A bit over-cured, it's dry.
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R
Rating: 2 out of 5
The flavor of the shoulder is very good but smaller with less weight than I paid for it
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A
Rating: 3 out of 5
I suppose I was disappointed because of the reviews I had read, but it's an ordinary ham. For my taste, a bit salty, but I guess for the price it has, you can't ask for more. Next time I'll pay a bit more for better quality.
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J
Rating: 2 out of 5
The shoulder itself is not bad for the price, but it is undercured, too raw for my taste.
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J
Rating: 3 out of 5
Everything is okay, very fast shipping.
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M
Rating: 2 out of 5
We repeated the order because we liked the first shipment of ham quite a bit and decided to repeat, but in this second shipment, the quality has dropped quite a bit to the point that we consider we did not receive a product in line with the price paid for it.
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A
Rating: 1 out of 5
The ham is salty, it does not have a single streak of fat, being Iberian it must have been born on the peninsula. It is not worth what I paid for it. On the other hand, I requested that my order be canceled to buy a shoulder and received no response.
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C
Rating: 1 out of 5
Excellent
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J
Rating: 3 out of 5
The service was fast, but I wasn't very satisfied with the merchandise.
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A
Rating: 1 out of 5
It is not at all what I expected, what was shown on television is a scam.
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J
Rating: 1 out of 5
One of the products arrived with the preferred consumption date expired.
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S
Rating: 1 out of 5
Shoulder all fat and bad taste, the cheese was good, better the benito than the navas from the previous pack...
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D
Rating: 2 out of 5
Regular for quality price it is very soft inside
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P
Rating: 3 out of 5
Hello, everything is fine, I ordered a shoulder of 6kg to 6.5kg and they brought me one of 6.040, so they took off some weight with the nail and it weighed less than what I bought, but well, everything else was fine.
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J
Rating: 3 out of 5
Generally good. This time, for our taste, a bit dry. But I won't stop buying.
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J
Rating: 3 out of 5
Very good quality.
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M
Rating: 1 out of 5
Terrible, I called on the 12th saying that a ham I gifted is too salty, the other one that was for me I haven't started yet) a lady told me when I called that the manager would call me back and I'm still waiting, call me to give me a solution (I don't know if I should start the complaint) I await your call. Best regards.
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S
Rating: 2 out of 5
The devil is in the details. I would give you 5 stars if it weren't for the fact that my order included an expired sausage from the day I received the order. I live in Holland, so it doesn't make sense for me to return it and ask for another. But these things make consumers dissatisfied. Normally, when you prepare orders, you should check the expiration date considering the shipping days.
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D
Rating: 1 out of 5
I received a cheese that was bad, I complained and they haven't even replied to me.
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A
Rating: 3 out of 5
Order received in a short time, the only downside is that the shoulder is saltier than normal.
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A
Rating: 3 out of 5
It's a bit hard.
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P
Rating: 1 out of 5
The ham did not turn out well, it was very dry and too salty.
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D
Rating: 3 out of 5
The shipment arrived on time. It was a shoulder and some packages were a bit salty.
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B
Rating: 2 out of 5
Delivery ok but the palette is not good at all!!
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L
Rating: 2 out of 5
The protective packaging arrived destroyed
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E
Rating: 3 out of 5
The best part of my order was the loin. Acceptable black hoof shoulder, spicy chorizo, and salchichón, given the price I paid.
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I
Rating: 3 out of 5
The website works well, you place an order and you have it at home right away. But when you have a problem, things change.... I made an order for a ham that turned out spectacular and when it was finished, I ordered another one. This second one arrived vacuum sealed... and it had NOTHING to do with the previous one, despite being the same type. I reported it and got no response from jamonypaletilla.
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J
Rating: 1 out of 5
This ham is totally dry, it's inedible, I have to throw it away.
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C
Rating: 2 out of 5
It has no type of label, neither black nor any color... I also have no idea where it comes from... The taste is not bad but I wouldn't buy it again, especially not at that price
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N
Rating: 1 out of 5
Honestly very upset.
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J
Rating: 1 out of 5
It has little iberian, very dry.
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L
Rating: 3 out of 5
The truth is that I was disappointed. It's too salty and doesn't have more flavor than a 50%.
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K
Rating: 1 out of 5
Bad, all fat.
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M
Rating: 2 out of 5
It was the 3rd time I ordered with jamoypaletilla. And possibly the last... The ham has a terrible curing and I had bought it before and either it is not the same or they haven't cured it well... It was a batch of ham and half cheese for 99e.
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