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J
Rating: 1 out of 5
VERY, VERY DISAPPOINTED........
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
Reviews 1, 2 and 3 stars
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Rating: 1 out of 5
Bad hard dry very low quality.
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A
Rating: 1 out of 5
The shoulder super hard and salty. Money wasted. But I stay for the test. I hope it's not the norm.
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A
Rating: 2 out of 5
This time it arrived. The ham is very dry, it was specified that it shouldn't be dry.
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J
Rating: 1 out of 5
Benito ham in bad condition and still waiting for it to be exchanged for another in good condition.... I've been waiting for more than 15 days and the good ham still hasn't arrived... I leave you a video where you can see the state of the benito ham black label: https://youtube.com/shorts/GX7yv3AdlIM?feature=share
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J
Rating: 1 out of 5
I AM NOT AT ALL HAPPY WITH THE ORDER. THE HAM IS QUITE DRY AND VERY HARD, TO THE POINT THAT IN CERTAIN PARTS IT IS IMPOSSIBLE TO CUT.
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R
Rating: 1 out of 5
A scam, a shoulder of jabugo, almost 200 euros I couldn't get a single slice. All fat, I don't even understand how a pig can walk without any meat. Anyone who wants to see photos can write to me at [email protected]. An absolute disgrace what is called the best ham in Spain 100% acorn.
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J
Rating: 2 out of 5
The ham is good in flavor but a bit tough on the thinner side. I don't know if I will repeat.
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T
Rating: 3 out of 5
The cheese is delicious but the ham is a bit raw.
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L
Rating: 2 out of 5
The ham is very tender, not satisfied.
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M
Rating: 2 out of 5
This field-fed ham is worse than any ham even if it is not Iberian. Inside dry and quite a few rotten pieces and the bacon with many yellow spots. I will not buy from ham and shoulder again.
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E
Rating: 3 out of 5
Some packages seem to be bacon, not ham.
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A
Rating: 3 out of 5
Very poorly done packaging. Broken box, broken bottle of oil.
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J
Rating: 1 out of 5
The product does not appear to be in optimal condition. Somewhat dry and excessively greasy.
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P
Rating: 1 out of 5
The loin and shoulder of black label arrived dry, I have bought this brand on other occasions and it is not normal for it to be this dry, it hardly cuts with the knife because the shoulder is so hard. I am using it to make broths because it cannot be eaten, it is too hard.
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A
Rating: 1 out of 5
Terrible, let's never buy again.
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R
Rating: 3 out of 5
Too cured.
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L
Rating: 3 out of 5
The product is good but the shoulder is smaller than I expected and quite dry.
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J
Rating: 1 out of 5
Good taste but excessively dry and cured, I do not recommend it, even on sale.
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O
Rating: 3 out of 5
The delivery transport was terrible. Supposedly it was to arrive on Thursday, I needed it for the weekend and it arrived on a Monday.
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P
Rating: 2 out of 5
The format is perfect, the cut and size are appropriate. The problem is that it has either been stored for a long time, or the piece has been maturing for a long time, so that the bacon and the ham itself taste rancid. Now I understand the 'super offer', although I honestly think there are things that should not be sold in that state for the seriousness of the companies. I was thinking of buying for Christmas, but I think I will have to look for other options.
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M
Rating: 2 out of 5
Regarding the item we are satisfied, not so with the delivery of the order, the carrier delivered the package to a neighbor without notifying me of this fact and without me knowing that this had happened or to whom. Considering the value and content of the item (food) it seems to me an irresponsibility on the part of the transport service.
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F
Rating: 1 out of 5
Order sent incomplete.
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P
Rating: 2 out of 5
When cutting it with a machine, the kilo is very expensive
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E
Rating: 3 out of 5
The order arrived quickly, but the 100% acorn shoulder from Benito did not meet expectations. I will not repeat with this brand.
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J
Rating: 1 out of 5
I bought an acorn shoulder and it is not iberian nor acorn, it is from recebo full of fat and skin and very little ham, a true disgrace and scam apart from wasting money.
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S
Rating: 1 out of 5
Unfortunately, the shoulder I bought arrived full of worms. I reported the problem, they tell me they will change it for me... waiting to see how they compensate me and how they resolve the problem.
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E
Rating: 1 out of 5
I did not like it because it is not cut by hand. It is normal supermarket ham.
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M
Rating: 3 out of 5
Well, I'm still at the beginning and without any fat, it's a bit dry and salty, but I'm going to wait a bit to see if it improves.
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J
Rating: 1 out of 5
For being iberian from feed, it has no flavor, nothing.
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C
Rating: 3 out of 5
The merchandise was damaged as the packaging was not appropriate for the content (smashed cheeses). The shoulder is overripe (it's very dry).
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J
Rating: 1 out of 5
I have had the ham here since October 10, 2021, and I am waiting to be able to return it, after asking to be able to return it, waiting for a response. The ham cannot be eaten, it is very hard and dry.
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L
Rating: 3 out of 5
The order was perfect. Just one thing, the ham has a lot of fat.
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R
Rating: 2 out of 5
It was very cheap, and very dry, I left it for croquettes
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D
Rating: 3 out of 5
The shipment was quick and very good, the ham is very good, I hope it stays that way until the end, I will repeat.
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J
Rating: 2 out of 5
I bought two boneless hams, the first one was good but a bit tender. The second one I ordered a bit more cured, and yes, it came more cured, but with a slightly bad smell, I thought it would be a piece, but the second one came with the same smell.
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L
Rating: 3 out of 5
I bought the same product again but this time the quality has not been like the first time.
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D
Rating: 1 out of 5
Very salty and the meat is dry and hard.
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J
Rating: 2 out of 5
For my taste, it is too cured, the ham is a bit hard.
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J
Rating: 3 out of 5
For me, I know what I had bought and the truth is that once opened the quality is very good and I have checked the price with a large store for the same item, much cheaper.
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